RochCare (UK) Ltd

Private and voluntary organisations · Care-home operator

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First report 14 Apr 2021•Latest report 14 Apr 2021

Reports, concerns and published responses

Reports over time

Reports naming this recipient by issue year.

* 2026 is projected from reports observed to 7 Sep 2026.

Reports
1

Naming this recipient

Published responses
100%

Found for named reports

Concerns addressed
1

Across all linked responses

Stated actions
7

Described in responses

Concerns and recipient responses

Statements from RochCare (UK) Ltd linked to the concerns in each report. Select any concern, action or position to view the source wording.

  1. Manchester North

    AI-generated summary

    Amy Chiverall · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Amy Chiverall, a resident of Royley House Care Home, had an unwitnessed fall on 1 July 2020 and was later found to have multiple rib fractures and a traumatic pneumothorax. The concerns included that her fixed call bell was out of reach, medical attention was not sought in a timely manner, and post-fall observations were not conducted in line with care home policy.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to RochCare (UK) Ltd; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to provide accessible call alarms for residents at moderate or high risk of falls

    Wider context from the report

    “The Court heard the home do not use pendant call alarms. This was described as a business decision. The Home has 18 residents of mixed falls risk but less than half would be of a moderate or high risk of falls. The Court was concerned that for those residents a fixed call bell may not be of assistance, as in this case, as it would be out of reach when required. ”
    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Direct staff to attach call bells to people rather than walls, including enabling at-risk independent people to wear them.

    Verbatim wording from the response

    “• The info points all people to have the call bell attached to the person, not to the wall. For those people who do independently and have capacity, but are at risk of falls, they can wear the call bell to summon help when required.”

    Source location

    2021-0178-Response-from-Rochcare-Redacted
    Page 1 · response
    Published 27 May 2021

    Open published response
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Information checked against published PFD reports and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026