Recipient

Save On Supplements Ltd

First report 19 Jan 2024•Latest report 19 Jan 2024

Recipient record

Reports, concerns and published responses

Private and voluntary organisations · Private limited company. This page brings together reports naming this recipient and response statements clearly connected to concerns raised in those reports.

Reports: 1
Published responses: 100%
Concerns addressed: 3
Stated actions: 1

Reports over time

Reports naming this recipient by issue year.

Evidence profile

Report topics

Share of this recipient’s reports compared with all other recipients.

100%published responses found

1stated actions described

Topic comparisons are not available in the current evidence snapshot.

Concerns and recipient responses

Statements from Save On Supplements Ltd linked to the concerns in each report. Select any concern, action or position to view the source wording.

19 Jan2024
Surrey
Concerns raised3
1. Potentially very serious risks and side effects from excessive vitamin supplement intake
2. Absence of appropriate dosage warnings and guidance for vitamin supplements
3. Food labelling requirements failing to require warnings about risks and side effects on packaging
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response 1
1. Action
  Review product operations and labelling following the inquest.
  Stated completed
Respondent positions 3
1. Position
  The evidence concerning Vitamin D toxicity was unclear because expert toxicological evidence was absent and calcium supplementation details were unavailable.
  Disputes the concern
1. Position
  Overarching regulation of vitamin supplements is better addressed by the Food Standards Agency and Department of Health and Social Care.
  Redirects responsibility
2. Position
  Existing legal compliance, guidance adherence, consumer information and product labelling are considered sufficient to support safe Vitamin D supplement use.
  Existing arrangements considered sufficient
AI-generated summary

DAVID CHARLES MITCHENER · Prevention of Future Deaths report

This summary was generated using AI from the published report. Please read the original report for the complete account.

Report summary

David Mitchener was admitted to East Surrey Hospital with hypercalcaemia on 10 May 2023 and died there on 20 May 2023. The substantive concerns were the potentially serious risks of excessive vitamin supplement use, the absence of appropriate dosage guidance and warnings, and food labelling requirements that did not require these risks to be stated on the packaging.

Read the report on judiciary.uk
Source evidence
How this individual concern was interpreted
PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Save On Supplements Ltd; that does not assign responsibility.
PFD Monitor interpretation
Potentially very serious risks and side effects from excessive vitamin supplement intake
Wider context from the report
“(1) Vitamin supplements can have potentially very serious risks and side effects when taken in excess (2) Current food labelling requirements do not require these risks and side effects to be written on the packaging. (3) Absence of appropriate warnings and guidance about dosage ”
Open source report
Source evidence
How this individual concern was interpreted
PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Save On Supplements Ltd; that does not assign responsibility.
PFD Monitor interpretation
Absence of appropriate dosage warnings and guidance for vitamin supplements
Wider context from the report
“(1) Vitamin supplements can have potentially very serious risks and side effects when taken in excess (2) Current food labelling requirements do not require these risks and side effects to be written on the packaging. (3) Absence of appropriate warnings and guidance about dosage ”
Open source report
Source evidence
How this individual concern was interpreted
PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Save On Supplements Ltd; that does not assign responsibility.
PFD Monitor interpretation
Food labelling requirements failing to require warnings about risks and side effects on packaging
Wider context from the report
“(1) Vitamin supplements can have potentially very serious risks and side effects when taken in excess (2) Current food labelling requirements do not require these risks and side effects to be written on the packaging. (3) Absence of appropriate warnings and guidance about dosage ”
Open source report
Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation
Review product operations and labelling following the inquest.

Verbatim wording from the response
“The Company hopes that the above information provides reassurance to HM Coroner and Mr Mitchener’s family that it operates in a safe and compliant manner and has at its heart, the safety of its consumers. Indeed, following the Inquest, the Company reviewed its operations including the labelling of its products generally and remains confident that it continues to comply with the applicable law and guidance, and is industry standard.”

Source location
Response from Save on Supplements ltd on behalf of NaturPlus UK
Page 3 · response
Published 22 February 2024
Open published response
Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation
The evidence concerning Vitamin D toxicity was unclear because expert toxicological evidence was absent and calcium supplementation details were unavailable.

Verbatim wording from the response
“2.1 The Inquest did not have the benefit of any evidence from an expert Toxicologist, and/or any other witness with clinical expertise concerning Vitamin D toxicity. Indeed, the Pathologist who gave evidence at the inquest, fairly acknowledged that she was not an expert on this issue and when providing her evidence had regard to her internet-based research (the source of which was unclear), as opposed to her experience and professional expertise. In her evidence, the Pathologist fairly acknowledged there to be a range of opinion as to safe Vitamin D dosage.”

Source location
Response from Save on Supplements ltd on behalf of NaturPlus UK
Page 1 · response
Published 22 February 2024
Open published response
Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation
Overarching regulation of vitamin supplements is better addressed by the Food Standards Agency and Department of Health and Social Care.

Verbatim wording from the response
“In your Report, you raised three Matters of Concern. We respectfully suggest that some of the Matters of Concern relating to the overarching regulation of vitamin supplements are better addressed by the Food Standards Agency and the Department of Health and Social Care. We note that you have also addressed the Report to these organisations who no doubt will respond directly.”

Source location
Response from Save on Supplements ltd on behalf of NaturPlus UK
Page 1 · response
Published 22 February 2024
Open published response
Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation
Existing legal compliance, guidance adherence, consumer information and product labelling are considered sufficient to support safe Vitamin D supplement use.

Verbatim wording from the response
“The Company sells food supplement products, including those containing Vitamin D, via an online business platform. In the conduct of its business, the Company is compliant with the applicable law and available guidance.”

Source location
Response from Save on Supplements ltd on behalf of NaturPlus UK
Page 1 · response
Published 22 February 2024
Open published response

Information checked against published PFD reports and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026

Reports, concerns and published responses

Reports over time

Concerns raised3

Potentially very serious risks and side effects from excessive vitamin supplement intake

Absence of appropriate dosage warnings and guidance for vitamin supplements

Food labelling requirements failing to require warnings about risks and side effects on packaging

Actions described in response An action is something this recipient says it has done, is doing, or plans to do in response to the concern raised.1

Respondent positions A position is what this recipient says about the concern when it does not describe a specific action.3

Actions described in response 1

Respondent positions 3