Recipient

Scape Operations Ltd

First report 22 Apr 2024•Latest report 22 Apr 2024

Recipient record

Reports, concerns and published responses

Private and voluntary organisations · Company. This page brings together reports naming this recipient and response statements clearly connected to concerns raised in those reports.

Reports
1

Naming this recipient

Published responses
100%

Found for named reports

Concerns addressed
1

Across all linked responses

Stated actions
3

Described in responses

Reports over time

Reports over time

Reports naming this recipient by issue year.

Evidence profile

Report topics

Share of this recipient’s reports compared with all other recipients.

100%published responses found
3stated actions described

Topic comparisons are not available in the current evidence snapshot.

Concerns and recipient responses

Statements from Scape Operations Ltd linked to the concerns in each report. Select any concern, action or position to view the source wording.

  1. Addressed to “Scape Living Student Accommodation”, a trading name of Scape Operations Ltd.

    Inner North London

    AI-generated summary

    Chenyang Li · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Chenyang Li, a 23-year-old third-year undergraduate student, entered a friend’s sixth-floor apartment on 30 September 2023 and climbed out of a window, falling onto concrete and dying shortly afterwards from multiple severe injuries. The report raised concern that the window did not appear to have any, or sufficient, restrictors to prevent over-opening, despite the relevant student-accommodation standard requiring such stops.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Scape Operations Ltd; that does not assign responsibility.

    PFD Monitor interpretation

    Lack of sufficient window restrictors in student accommodation

    Wider context from the report

    “Students falling or jumping from windows is a known risk. Chenyang was able to easily jump to death from a 6th story window. Scope Bloomsbury is one of a number of is part of Scape Living Student Accommodation, a provider of purpose designed, student accommodation. The window Chenyang jumped from does not appear to have been fitted with any, or sufficient, form of window restrictors at all or as required under the National Code of Standards accreditation. ”
    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Fit window restrictors to every window at Scape Bloomsbury.

    Verbatim wording from the response

    “In line with the guidance set out by the National Code of Standards for Larger Developments for student accommodation not managed and controlled by educational establishments (the Code), each window at Scape Bloomsbury is fitted with a window restrictor; these were installed as part of the complete refurbishment of the building in 2018. The building will have received an inspection/sign-off from an inspector from The National Code at the time.”

    Source location

    Response from Scape Operations Ltd
    Page 1 · response
    Published 29 April 2024

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Inspect window restrictors every three months, immediately remedy defects, and log the work in the PPM system.

    Verbatim wording from the response

    “Over and above what is prescribed in the Code, the restrictors are periodically inspected every three months (as part of routine inspections of the condition of the student accommodation), with [on the rare occasion] any required remedial works undertaken immediately. This information is logged quarterly by the maintenance engineers within the building’s Planned Preventative Maintenance (PPM) system. In addition to three-monthly inspections of the window restrictors from within the bedroom, the building’s façade is also periodically visually inspected (weekly) to identify any remedial works required which would include windows appearing to be open beyond the tolerance allowable by the restrictor. Any issues are remediated immediately and logged by the maintenance team.”

    Source location

    Response from Scape Operations Ltd
    Page 1 · response
    Published 29 April 2024

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Visually inspect the building façade weekly for window defects, immediately remedy issues, and log the work.

    Verbatim wording from the response

    “Over and above what is prescribed in the Code, the restrictors are periodically inspected every three months (as part of routine inspections of the condition of the student accommodation), with [on the rare occasion] any required remedial works undertaken immediately. This information is logged quarterly by the maintenance engineers within the building’s Planned Preventative Maintenance (PPM) system. In addition to three-monthly inspections of the window restrictors from within the bedroom, the building’s façade is also periodically visually inspected (weekly) to identify any remedial works required which would include windows appearing to be open beyond the tolerance allowable by the restrictor. Any issues are remediated immediately and logged by the maintenance team.”

    Source location

    Response from Scape Operations Ltd
    Page 1 · response
    Published 29 April 2024

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Scape UK Management is identified as the entity responsible for managing the building and the more appropriate recipient of the report.

    Verbatim wording from the response

    “One minor point of clarification. The report is addressed to Scape Operations Ltd. The more appropriate entity to address would have been Scape UK Management, as this is the entity responsible for managing the building. Scape UK Management have been made aware of the report, and they are in agreement with this response.”

    Source location

    Response from Scape Operations Ltd
    Page 2 · response
    Published 29 April 2024

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Existing window restrictors, periodic inspections, immediate remedial works and maintenance logging are considered sufficient, so no further action is proposed.

    Verbatim wording from the response

    “In line with the guidance set out by the National Code of Standards for Larger Developments for student accommodation not managed and controlled by educational establishments (the Code), each window at Scape Bloomsbury is fitted with a window restrictor; these were installed as part of the complete refurbishment of the building in 2018. The building will have received an inspection/sign-off from an inspector from The National Code at the time.”

    Source location

    Response from Scape Operations Ltd
    Page 1 · response
    Published 29 April 2024

    Open published response
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Published response patterns

Compared with other recipients in reports included in PFD Monitor

Describes published response evidence, not performance.

Published responses found

100%
100%All other recipients 58%
0%100%

How actions were described at the time

This respondent
100%
All other recipients
47%25%27%<1%<1%
  • Completed
  • In progress
  • Planned
  • Unclear
  • Partially completed

Statuses reflect what recipients said at the time. PFD Monitor does not verify whether actions happened.

Types of action described in responses

Percentages use all actions described by each group. An action may have more than one type, so percentages do not total 100%.

Information checked against published PFD reports and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026