Springcare Limited

Private and voluntary organisations · Care-home operator

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First report 2 Jan 2025•Latest report 2 Jan 2025

Reports, concerns and published responses

Reports over time

Reports naming this recipient by issue year.

* 2026 is projected from reports observed to 7 Sep 2026.

Reports
1

Naming this recipient

Published responses
200%

Found for named reports

Concerns addressed
8

Across all linked responses

Stated actions
15

Described in responses

Concerns and recipient responses

Statements from Springcare Limited linked to the concerns in each report. Select any concern, action or position to view the source wording.

  1. Cheshire

    AI-generated summary

    Victor William Knowles · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Victor William Knowles was admitted to a nursing home for short-term care planning while at high risk of dehydration and malnutrition. He lost 5kg, had very low fluid intake, and later required hospital treatment for severe dehydration and malnutrition, acute kidney injury, hypernatremia and osmotic demyelination syndrome before dying on 20 January 2024. Concerns included inaccurate or incomplete information being shared with healthcare professionals, failures to obtain timely medical treatment, and limited investigation, reflection and learning from his care and death.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Springcare Limited; that does not assign responsibility.

    PFD Monitor interpretation

    Lack of a mechanism for learning from deaths during or following Nursing Home admission

    Wider context from the report

    “4. The evidence highlighted that there was no mechanism for lessons to be learned from deaths which occur during or following admission to the Nursing Home. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Springcare Limited; that does not assign responsibility.

    PFD Monitor interpretation

    Lack of reflection and identification of missed opportunities before hospital admission

    Wider context from the report

    “3. The evidence highlighted that there had been little reflection upon the events leading up to Victor’s death, with no facility for the identification of any missed opportunities to provide or obtain care for Victor prior to his final admission to hospital. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Springcare Limited; that does not assign responsibility.

    PFD Monitor interpretation

    Internal care reviews failing to identify learning and improvements in individual care

    Wider context from the report

    “2. Although an internal review of the care arrangements in place for Victor took place alongside the internal investigation, the purpose of this was to identify any further opportunities to strengthen existing procedures, rather than to identify any areas of learning and improvements that could have been made in respect of Victor’s care. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Springcare Limited; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to conduct internal investigations of care outside safeguarding processes

    Wider context from the report

    “1. The evidence highlighted that the only internal investigation that took place in respect of the care provided to Victor was in the context of safeguarding and as a consequence of a request from the Local Authority, under section 42 of the Care Act 2014, following the submission of safeguarding referrals by the Hospital after Victor’s death. ”
    Open source report
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Information checked against published PFD reports and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026