
South Wales Central
Concerns raised1
Lack of standardised crash trolleys across hospital settings
No linked response statementsNo action or position from this recipient is clearly linked to the concerns in this report.

Gwent
Concerns raised3
Failure to govern and monitor decisions on face to face dietetic appointments
Lack of adequate dietetic assessment
Failure of communication between hospital and community dietetic teams
Actions described in response An action is something this recipient says it has done, is doing, or plans to do in response to the concern raised.14
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Action
Maintain read-only Clinical WorkStation access for all Velindre dietitians as part of routine practice.
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Action
Complete ratification and implementation of the multidisciplinary team checklist for complex nutritional care patients.
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Action
Audit the multidisciplinary team checklist and share learning through quality and safety governance.
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Action
Continue monthly joint dietetic professional meetings with Aneurin Bevan University Health Board.
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Action
Implement the approved dietetic Standard Operating Procedure across relevant Velindre Cancer Service teams.
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Action
Engage with Welsh dietetic leaders to strengthen cross-boundary referral and patient handover processes.
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Action
Develop dietetic assessment standards and a Standard Operating Procedure for telephone reviews and face-to-face consultations.
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Action
Audit the implemented dietetic Standard Operating Procedure and share learning through quality and safety governance.
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Action
Strengthen dietetic governance through enhanced risk reporting, service-risk visibility and oversight of multidisciplinary clinical standards.
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Action
Implement a joint communication protocol for shared-care patients across hospital and community dietetic services.
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Action
Use the interim shared-care transfer document for transfers between Velindre Cancer Service and Aneurin Bevan University Health Board.
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Action
Formalise digital access arrangements across all health boards commissioned to provide services to Velindre Cancer Service.
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Action
Replicate pathway, communication and transfer safety processes across all health boards commissioned to provide services to Velindre Cancer Service.
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Action
Finalise the dietetic Standard Operating Procedure and submit it for internal governance approval.