11 Jul 2023 MUSTAFA NADEEM · Prevention of Future Deaths report Birmingham and Solihull
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Concerns raised 4 Lack of a regulatory body for hire e-scooter providers View source Inability of hire e-scooter providers to detect use of children’s bank accounts for rides View source Failure to conduct age and identity checks when hire e-scooter accounts are transferred between devices View source Ineffective education and information for preventing children from illegally using hire e-scooters View source See 1 more concern
No linked response statements No action or position from this recipient is clearly linked to the concerns in this report.
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AI-generated summary
MUSTAFA NADEEM · Prevention of Future Deaths report
This summary was generated using AI from the published report. Please read the original report for the complete account.
Report summary
On 6 December 2022, 12-year-old Mustafa Nadeem was fatally injured after colliding with a pedestrian while riding a hire e-scooter to school and falling into the path of a bus. The principal concern was that children could easily use hire e-scooters illegally, and that existing precautions and education were ineffective in preventing this.
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× Source evidence
How this individual concern was interpreted PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to West Midlands Combined Authority; that does not assign responsibility.
PFD Monitor interpretation Lack of a regulatory body for hire e-scooter providers
Wider context from the report “Hire e-scooters are only available as part of a national pilot scheme. The scheme is implemented locally. Guidance to the providers of hire e-scooters is currently limited to Department for Transport guidance. There is no regulatory body .
” Open source report × Source evidence
How this individual concern was interpreted PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to West Midlands Combined Authority; that does not assign responsibility.
PFD Monitor interpretation Inability of hire e-scooter providers to detect use of children’s bank accounts for rides
Wider context from the report “I heard evidence that the providers of hire e-scooters have no ability to detect if a child’s bank account is being used to pay for rides . In this case, had the provider been able to detect the use of a child’s bank account it would have alerted them to illegal use on the account and action would have been taken.
” Open source report × Source evidence
How this individual concern was interpreted PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to West Midlands Combined Authority; that does not assign responsibility.
PFD Monitor interpretation Failure to conduct age and identity checks when hire e-scooter accounts are transferred between devices
Wider context from the report “I heard evidence that Department for Transport guidance requires a driving licence, age and identity check when an account is created on a mobile device. However, users can easily transfer the account to another device and no further identity and age check is required . In this case the account was originally created on an adult’s mobile phone, but quickly and easily transferred to a child’s mobile phone and payment switched to an under 16s bank account. Department for Transport guidance did not require the e-scooter provider to undertake any age or identity checks at the point of transfer .
” Open source report × Source evidence
How this individual concern was interpreted PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to West Midlands Combined Authority; that does not assign responsibility.
PFD Monitor interpretation Ineffective education and information for preventing children from illegally using hire e-scooters
Wider context from the report “I heard evidence from the head teacher of the deceased’s school that from the outset of the hire e-scooter pilot scheme pupils riding e-scooters illegally was instantly problematic. Upon it being known the school would seize e-scooters pupils would simply abandon them at the end of the road. Despite education and the facts of this death being known, children from the same school and other schools continued to use hire e-scooters illegally .
I heard evidence that education is paramount to safe use of hire e-scooters and this requires a collaborative approach .
” Open source report
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Information checked against published PFD reports and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations