PFD report

Jeanette Ann Robinson · Prevention of Future Deaths report

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Issued 3 Jun 2019•Cornwall and Isles of Scilly

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
1

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
4

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised1

  1. Lack of an alarm or other warning for developing air-mattress deflation
    Part of recurring concern: Inadequate management of pressure ulcers
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. Action

    Replace community Nimbus systems with the fully alarmed Elite mattress system.

    Stated by Cornwall CouncilStated completedThe respondent said that this action was complete when they made their response on 15 August 2019.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of an alarm or other warning for developing air-mattress deflation

Wider context from the report

“Mrs Robinson was using a nimbus 3 air mattress and a Toto (electronic turning device) at the time the mattress was found to be accidentally deflated. The mattress became deflated when the power cable into the pump was dislodged. I understand there was no alarm fitted to the system or any other warning to alert Mrs Robinson to the developing problem. ”

Is this part of a recurring concern?

Yes — Inadequate management of pressure ulcers.

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Replace community Nimbus systems with the fully alarmed Elite mattress system.

Verbatim wording from the response

“We have undertaken a process of all Nimbus systems in the community being replaced. This action was taken following clinical reasoning and a new mattress system called Elite is now being used. These are also fully alarmed.”

Source location

2019-0185-Response-by-Cornwall-Council
Page 1 · response
Published 15 August 2019

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Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. 1

    Provide equipment-user training and retain carer-signed documentation in electronic Council records.

    Stated by Cornwall CouncilStated completedThe respondent said that this action was complete when they made their response on 15 August 2019.
  2. 2

    Maintain a schedule for servicing all equipment supplied by the Community Equipment Loan Store.

    Stated by Cornwall CouncilStated completedThe respondent said that this action was complete when they made their response on 15 August 2019.
  3. 3

    Destroy all Nimbus stock considered defunct.

    Stated by Cornwall CouncilStated completedThe respondent said that this action was complete when they made their response on 15 August 2019.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.3

  1. 1

    No further action can be taken because no similar Nimbus 3 incidents appear on the adverse incident database.

    Stated by Medicines and Healthcare products Regulatory AgencyNo action considered necessaryThe respondent said that no further action was needed.
  2. 2

    The absence of similar reported incidents means there is no systemic failure with the Nimbus 3 mattress.

    Stated by Medicines and Healthcare products Regulatory AgencyDisputes the concernThe respondent disagreed with part of the concern or the basis for it.
  3. 3

    Service records provide no evidence that alarm failure was an issue with the Nimbus system.

    Stated by Cornwall CouncilDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide equipment-user training and retain carer-signed documentation in electronic Council records.

Verbatim wording from the response

“A schedule of maintenance is in place for all equipment provided by the Community Equipment Loan Store. Additionally, users of the equipment are provided with training and documentation signed by carers is kept within their electronic records held by the Council.”

Source location

2019-0185-Response-by-Cornwall-Council
Page 1 · response
Published 15 August 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain a schedule for servicing all equipment supplied by the Community Equipment Loan Store.

Verbatim wording from the response

“A schedule of maintenance is in place for all equipment provided by the Community Equipment Loan Store. Additionally, users of the equipment are provided with training and documentation signed by carers is kept within their electronic records held by the Council.”

Source location

2019-0185-Response-by-Cornwall-Council
Page 1 · response
Published 15 August 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Destroy all Nimbus stock considered defunct.

Verbatim wording from the response

“Since Mrs Robinson’s death, all Nimbus stock has been destroyed as it was considered defunct. However, the previous service records indicate that there is no evidence to suggest that alarm failure was an issue on the Nimbus system.”

Source location

2019-0185-Response-by-Cornwall-Council
Page 1 · response
Published 15 August 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

No further action can be taken because no similar Nimbus 3 incidents appear on the adverse incident database.

Verbatim wording from the response

“There are no similar adverse incidents involving the Nimbus 3 alternating pressure mattress on MHRA’s adverse incident database, so it is reasonable to assume that there is not a systemic failure with this mattress and there is no further action that MHRA can take. As it has not been possible to investigate the specific mattress involved, we cannot be certain how the failure was caused.”

Source location

2019-0185-Response-by-MHRA
Page 2 · response
Published 15 August 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The absence of similar reported incidents means there is no systemic failure with the Nimbus 3 mattress.

Verbatim wording from the response

“There are no similar adverse incidents involving the Nimbus 3 alternating pressure mattress on MHRA’s adverse incident database, so it is reasonable to assume that there is not a systemic failure with this mattress and there is no further action that MHRA can take. As it has not been possible to investigate the specific mattress involved, we cannot be certain how the failure was caused.”

Source location

2019-0185-Response-by-MHRA
Page 2 · response
Published 15 August 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Service records provide no evidence that alarm failure was an issue with the Nimbus system.

Verbatim wording from the response

“Since Mrs Robinson’s death, all Nimbus stock has been destroyed as it was considered defunct. However, the previous service records indicate that there is no evidence to suggest that alarm failure was an issue on the Nimbus system.”

Source location

2019-0185-Response-by-Cornwall-Council
Page 1 · response
Published 15 August 2019

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
2/2

Data last updated 7 September 2026