PFD report

John Preece · Prevention of Future Deaths report

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Issued 15 Jan 2019•South Wales Central

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
4

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
10

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised4

  1. Risk to medically unwell mental health patients
  2. Failure to plan and maintain required continued observations
    Part of recurring concern: Failure to carry out required neurological observations
  3. Lack of staff knowledge and understanding of falls management and head injury recognition
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. Action

    Use a new neuro-observation chart and restrict neuro-observation performance to registered nurses under UHB policy.

    Stated by Cardiff & Vale University LHBStated completedThe respondent said that this action was complete when they made their response on 23 May 2019.
  2. Action

    Include neuro-observation procedures in the undergraduate nursing curriculum.

    Stated by Cardiff & Vale University LHBStated completedThe respondent said that this action was complete when they made their response on 23 May 2019.
  3. Action

    Operate a falls-simulation training suite providing workshops on falls prevention, post-fall care, unwitnessed falls and head-injury response.

    Stated by Cardiff & Vale University LHBStated completedThe respondent said that this action was complete when they made their response on 23 May 2019.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    The evidence showed staff knew about the head injury, disputing the concern that there was a lack of understanding or basic falls-management knowledge.

    Stated by Cardiff & Vale University LHBDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Risk to medically unwell mental health patients

Wider context from the report

“(5) Evidence given at the inquest showed that the health board had considered the introduction of the NEWS scoring system (National Early Warning System) for the Mental Health Directorate but felt unable to introduce it as the mental health unit did not sit within/alongside a district general hospital. The obvious concern being that against a background of poor training and poor management medically unwell mental health patients are at risk. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to plan and maintain required continued observations

Wider context from the report

“(2) There was a clear lack of knowledge amongst all staff, both registered nurses and support workers as to how to conduct neuro observations despite the evidence showing that guidance in the form of health board policy and also a “wall chart” was available to be consulted. (3) There was no forward planning for the continued observations of Mr Preece throughout the day on 9th September 2015 and as a result he was simply put to bed and not closely monitored as the circumstances required. (4) The evidence revealed that none of the registered nursing staff were trained either during their basic nurse training or subsequently upon employment within the health board, on how to conduct neuro observations and that together with a failure to appreciate an obvious head injury meant that not only observations conducted but that no medical assistance was sought for at least ten hours. ”

Is this part of a recurring concern?

Yes — Failure to carry out required neurological observations.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of staff knowledge and understanding of falls management and head injury recognition

Wider context from the report

“(1) There was a clear lack of understanding and basic knowledge of falls management by both trained nurses and support workers in circumstances in which it should have been obvious that Mr Preece sustained a head injury. The evidence clearly revealed that there was knowledge of a head injury following his seizure and fall. Even if that were not the case a head injury should have been suspected. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of staff training and knowledge in conducting neuro observations

Wider context from the report

“(2) There was a clear lack of knowledge amongst all staff, both registered nurses and support workers as to how to conduct neuro observations despite the evidence showing that guidance in the form of health board policy and also a “wall chart” was available to be consulted. (3) There was no forward planning for the continued observations of Mr Preece throughout the day on 9th September 2015 and as a result he was simply put to bed and not closely monitored as the circumstances required. (4) The evidence revealed that none of the registered nursing staff were trained either during their basic nurse training or subsequently upon employment within the health board, on how to conduct neuro observations and that together with a failure to appreciate an obvious head injury meant that not only observations conducted but that no medical assistance was sought for at least ten hours. ”

Is this part of a recurring concern?

Yes — Failure to ensure staff competence in conducting and interpreting clinical observations.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use a new neuro-observation chart and restrict neuro-observation performance to registered nurses under UHB policy.

Verbatim wording from the response

“A new neuro observation chart was introduced in August 2018 and it is now UHB policy that only registered nurses perform this task.”

Source location

2019-0019-Response-by-University-Health-Board
Page 2 · response
Published 23 May 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Include neuro-observation procedures in the undergraduate nursing curriculum.

Verbatim wording from the response

“In 2015 undergraduate nurse training did not cover how to perform neuro observations but this task has now been added to the curriculum and as mentioned above, training on how to perform neuro observations is now included in falls training within the UHB.”

Source location

2019-0019-Response-by-University-Health-Board
Page 2 · response
Published 23 May 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Operate a falls-simulation training suite providing workshops on falls prevention, post-fall care, unwitnessed falls and head-injury response.

Verbatim wording from the response

“The UHB has recently opened a falls simulation training suite in the University Hospital of Wales (UHW) and there are plans for a further suite to be sited in University Hospital Llandough. All qualified and support staff are encouraged to attend simulation workshops on falls prevention management and post fall care. The training covers the management of an unwitnessed fall including how to respond to a head injury.”

Source location

2019-0019-Response-by-University-Health-Board
Page 2 · response
Published 23 May 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver rolling falls-management training covering risk reduction, post-fall care, unwitnessed falls and neuro-observations to mental-health nursing staff.

Verbatim wording from the response

“Mental Health Clinical Board run a bespoke falls training programme which has been developed by the Practice Nurse Educators within the Mental Health Services for Older People (MHSOP) Directorate. The sessions specifically include training on falls risk management (to identify measures to reduce the risk of a patient falling), post falls management, responding to an unwitnessed or witnessed fall and performing neuro observations. This training is delivered on a rolling programme and so far, approximately 75% of nurses (both qualified and unqualified) within MHSOP”

Source location

2019-0019-Response-by-University-Health-Board
Page 1 · response
Published 23 May 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Pursue appropriate regulatory concerns concerning the nurses through fitness-to-practise procedures.

Verbatim wording from the response

“In appropriate circumstances, we enforce the standards set out in the Code through our fitness to practise proceedings. Depending on the seriousness of the case, our fitness to practise (FtP) proceedings can result in us providing advice or a warning, accepting undertakings, imposing a caution or conditions of practice order or suspending or removing a nurse from our register.”

Source location

2019-0019-Response-by-NMC
Page 3 · response
Published 23 May 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The evidence showed staff knew about the head injury, disputing the concern that there was a lack of understanding or basic falls-management knowledge.

Verbatim wording from the response

“1. There was a clear lack of understanding and basic knowledge of falls management in both trained and support workers in circumstances in which it should have been obvious that Mr Preece sustained a head injury. The evidence clearly revealed that there was knowledge of a head injury following his seizure and fall. Even if that were not the case a head injury should have been suspected.”

Source location

2019-0019-Response-by-University-Health-Board
Page 1 · response
Published 23 May 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The health board is responsible for explaining nurses’ relevant training and any steps taken to learn from the incident.

Verbatim wording from the response

“We note that you have also written to the Cardiff and Vale University Health Board. They will no doubt explain in their response the relevant training, if any, which nurses in this unit had received, and any relevant steps they are taking to learn from this tragic incident. I can confirm that we will be drawing the concerns you have raised to the attention of the Healthcare Inspectorate Wales, so that they are aware of the issues (if they are not already) and can take any appropriate action.”

Source location

2019-0019-Response-by-NMC
Page 4 · response
Published 23 May 2019

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. 1

    Use NEWS across Mental Health Services for Older People wards at University Hospital Llandough to identify deteriorating patients and trigger escalation.

    Stated by Cardiff & Vale University LHBStated completedThe respondent said that this action was complete when they made their response on 23 May 2019.
  2. 2

    Apply a St Barruc ward escalation policy guiding nurses on obtaining medical advice and escalating concerns in and out of hours.

    Stated by Cardiff & Vale University LHBStated completedThe respondent said that this action was complete when they made their response on 23 May 2019.
  3. 3

    Review high-fall-risk patients with nursing staff to identify additional preventive measures.

    Stated by Cardiff & Vale University LHBStated in progressThe respondent said that this action was in progress when they made their response on 23 May 2019.
  4. 4

    Implement new nursing proficiency and education standards, requiring education providers to obtain approval against them.

    Stated by Nursing and Midwifery CouncilStated completedThe respondent said that this action was complete when they made their response on 23 May 2019.
  5. 5

    Draw the coroner’s concerns to Healthcare Inspectorate Wales for awareness and any appropriate action.

    Stated by Nursing and Midwifery CouncilStated plannedThe respondent said that this action was planned when they made their response on 23 May 2019.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.2

  1. 1

    NEWS cannot be implemented at St Barruc in the same way as district general hospitals because Barry Hospital lacks 24-hour on-site medical cover.

    Stated by Cardiff & Vale University LHBUnable to actThe respondent said that a constraint prevented them from taking the relevant action.
  2. 2

    Systemic problems relating to safe nursing care fall outside the regulator’s remit and are referred to the appropriate regulatory body.

    Stated by Nursing and Midwifery CouncilOutside remitThe respondent said that this matter was outside its role or authority.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use NEWS across Mental Health Services for Older People wards at University Hospital Llandough to identify deteriorating patients and trigger escalation.

Verbatim wording from the response

“NEWS is used across MHSOP wards based in University Hospital Llandough to assist nurses and medical staff in determining the degree of illness of a patient and again there are clear escalation policies in place, if nurses identify a patient whose NEWS score is deteriorating or if they have general concerns.”

Source location

2019-0019-Response-by-University-Health-Board
Page 3 · response
Published 23 May 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Apply a St Barruc ward escalation policy guiding nurses on obtaining medical advice and escalating concerns in and out of hours.

Verbatim wording from the response

“MHSOP Directorate are not able to guarantee the level of medical cover at Barry Hospital (there is no 24 hour medical cover) hence it has not been possible for the NEWS monitoring system to be implemented there in the same way as it has been implemented in the district general hospitals where medical staff are available on-site at all times. MHSOP have therefore introduced an escalation policy specifically for St Barruc ward covering in and out of hours. This policy gives nursing staff guidance on who to contact for medical advice and who to escalate any concerns to.”

Source location

2019-0019-Response-by-University-Health-Board
Page 3 · response
Published 23 May 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review high-fall-risk patients with nursing staff to identify additional preventive measures.

Verbatim wording from the response

“One of the Nurse Advisors for Standards and Professional Practice is currently working a day a week with nursing staff in MHSOP reviewing patients who have been assessed to be at high risk of falling. The purpose of this work is to try and identify other preventative measures to further reduce the risk of falling.”

Source location

2019-0019-Response-by-University-Health-Board
Page 2 · response
Published 23 May 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement new nursing proficiency and education standards, requiring education providers to obtain approval against them.

Verbatim wording from the response

“In order to begin their professional life as a registered nurse, each nurse must obtain a qualification¹ which has been approved by us as demonstrating that the nurse has met our standards of proficiency for nurses (‘proficiency standards’). Our proficiency standards are the standards we consider necessary for safe and effective practice as a nurse at the point of entry to our nursing register. We also set standards for providers of nursing programmes (‘education standards’), which are the standards of education and training we consider are needed to achieve our proficiency standards.”

Source location

2019-0019-Response-by-NMC
Page 2 · response
Published 23 May 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Draw the coroner’s concerns to Healthcare Inspectorate Wales for awareness and any appropriate action.

Verbatim wording from the response

“We note that you have also written to the Cardiff and Vale University Health Board. They will no doubt explain in their response the relevant training, if any, which nurses in this unit had received, and any relevant steps they are taking to learn from this tragic incident. I can confirm that we will be drawing the concerns you have raised to the attention of the Healthcare Inspectorate Wales, so that they are aware of the issues (if they are not already) and can take any appropriate action.”

Source location

2019-0019-Response-by-NMC
Page 4 · response
Published 23 May 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

NEWS cannot be implemented at St Barruc in the same way as district general hospitals because Barry Hospital lacks 24-hour on-site medical cover.

Verbatim wording from the response

“MHSOP Directorate are not able to guarantee the level of medical cover at Barry Hospital (there is no 24 hour medical cover) hence it has not been possible for the NEWS monitoring system to be implemented there in the same way as it has been implemented in the district general hospitals where medical staff are available on-site at all times. MHSOP have therefore introduced an escalation policy specifically for St Barruc ward covering in and out of hours. This policy gives nursing staff guidance on who to contact for medical advice and who to escalate any concerns to.”

Source location

2019-0019-Response-by-University-Health-Board
Page 3 · response
Published 23 May 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Systemic problems relating to safe nursing care fall outside the regulator’s remit and are referred to the appropriate regulatory body.

Verbatim wording from the response

“We also expect employers to recruit and train their nursing staff appropriately and to support their staff in upholding the standards set out in the Code, and we reinforce this through regular meetings between members of our Employer Link Service and employers across the UK. Where an issue comes to our attention relating to the provision of safe nursing care, we may advise employers to take appropriate action, or if appropriate, take action ourselves. Where the issue falls outside our remit (for example because it relates to a systemic problem) we refer the issue to the appropriate regulatory body.”

Source location

2019-0019-Response-by-NMC
Page 3 · response
Published 23 May 2019

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026