Andrea McHugh · Prevention of Future Deaths report

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Issued 28 Feb 2018•Northamptonshire

Published report and response evidence

This report’s concerns and statements found in recipients’ published responses. Statements are included even where no link to an individual concern is recorded. A link shows an evidence connection; it does not assign responsibility.

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Concerns
2

Raised in this report

Recipients
2

Named on the report

Responses found
1

Of 2 recipients

Stated actions
3

Described in responses

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Failure of participant waivers to mention the dangers of sea swimming for participants with epilepsy
    Part of recurring concern: Unreliable pre-activity safety information for organised water activities
  2. Failure of participant waivers to request participants' past medical history
    Part of recurring concern: Inadequate individual risk assessment for activitiesPart of recurring concern: Unreliable pre-activity safety information for organised water activities

Stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. Thomas Cook Tour Operations Limited

    Engage Gaviota to request adding epilepsy as a relevant medical condition to the Sunrise excursion waiver.

  2. Thomas Cook Tour Operations Limited

    Conduct a wider review of supplier processes for sea-based excursions to reduce customer risks as far as reasonably practicable.

  3. Thomas Cook Tour Operations Limited

    Review whether to request further waiver amendments covering medical history that may make sea excursions dangerous.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of participant waivers to mention the dangers of sea swimming for participants with epilepsy

Wider context from the report

“1) Marinas Gaviota S.A allegedly require participants in the boat and snorkelling trip to sign a waiver. (copy attached). The waiver does not mention the dangers of swimming in the sea if a participant suffers from epilepsy. 2) Additionally the waiver does not request details of participants past medical history. ”

Is this part of a recurring concern?

Yes — Unreliable pre-activity safety information for organised water activities.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of participant waivers to request participants' past medical history

Wider context from the report

“1) Marinas Gaviota S.A allegedly require participants in the boat and snorkelling trip to sign a waiver. (copy attached). The waiver does not mention the dangers of swimming in the sea if a participant suffers from epilepsy. 2) Additionally the waiver does not request details of participants past medical history. ”

Is this part of a recurring concern?

Yes — Inadequate individual risk assessment for activities; Unreliable pre-activity safety information for organised water activities.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Engage Gaviota to request adding epilepsy as a relevant medical condition to the Sunrise excursion waiver.

Verbatim wording from the response

“Thomas Cook has assessed the position carefully and has decided to immediately engage with Grupo Turismo Gavíota S.A. (“Gaviota”) to request that they amend their waiver form for the Sunrise excursion to include reference to epilepsy as a relevant medical condition which may make it dangerous for our customers to go in to the sea due to the increased risk of injury.”

Source location

2018-0060-Response-by-Thomas-Cook
Page 1 · response
Published 8 June 2018

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct a wider review of supplier processes for sea-based excursions to reduce customer risks as far as reasonably practicable.

Verbatim wording from the response

“Thomas Cook will also conduct a wider review of our supplier processes in connection with sea based excursions to ensure any risks to our customers are reduced as far as reasonably practicable.”

Source location

2018-0060-Response-by-Thomas-Cook
Page 1 · response
Published 8 June 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review whether to request further waiver amendments covering medical history that may make sea excursions dangerous.

Verbatim wording from the response

“Thomas Cook then intends to review whether we request Gaviota make further amendment to their waiver to include reference to any medical history that may make it dangerous for our customers to go in to the sea and therefore should be included in the waiver. If further amendment is required it is envisaged that it will be necessary for Thomas Cook to obtain expert medical advice in respect of this to ensure appropriate relevant medical history is included.”

Source location

2018-0060-Response-by-Thomas-Cook
Page 1 · response
Published 8 June 2018

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026