PFD report

LORRAINE JOYCE BIRD · Prevention of Future Deaths report

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Issued 10 Aug 2015•Bedfordshire and Luton

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
2

Raised in this report

Recipients
2

Named on the report

Responses found
3

Of 2 recipients

Stated actions
10

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Failure to implement thromboprophylaxis guidance for patients requiring temporary limb immobilisation
    Part of recurring concern: Inadequate thromboprophylaxis for patients at risk of venous thromboembolism
  2. Lack of a protocol for assessing patients attending the Plaster Room
    Part of recurring concern: Unreliable plaster-cast care and management
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.6

  1. Action

    Continue the education programme for emergency department staff on the thromboprophylaxis guidance.

    Stated by Colchester Hospital University NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 10 August 2015.
  2. Action

    Introduce the thromboprophylaxis guidance and pathway for emergency department patients with acute lower-limb trauma once funding is agreed.

    Stated by Colchester Hospital University NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 10 August 2015.
  3. Action

    Seek Medicines Management Committee agreement, including resolution of funding arrangements, for the thromboprophylaxis guidance.

    Stated by Colchester Hospital University NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 10 August 2015.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    Implementation of the new pathway is delayed because funding is not assured.

    Stated by NHS EnglandUnable to actThe respondent said that a constraint prevented them from taking the relevant action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to implement thromboprophylaxis guidance for patients requiring temporary limb immobilisation

Wider context from the report

“(1) In September 2013 The College of Emergency Medicine issued a “Guideline for the use of Thromboprophylaxis in Ambulatory Patients Requiring Temporary Limb Immobilisation”. This recommends the use of Low Molecular Weight Heparin (LMWH) to be used until the plaster is removed. (2) When Lorraine Bird attended Colchester Hospital she was not given LMWH. The hospital had not yet introduced the Guideline, although they were in the process of trying to agree the funding to enable them to adopt it. ”

Is this part of a recurring concern?

Yes — Inadequate thromboprophylaxis for patients at risk of venous thromboembolism.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of a protocol for assessing patients attending the Plaster Room

Wider context from the report

“(2) There appears to be a complete lack of a Protocol for the assessment of patients who attend for treatment at the Plaster Room. ”

Is this part of a recurring concern?

Yes — Unreliable plaster-cast care and management.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue the education programme for emergency department staff on the thromboprophylaxis guidance.

Verbatim wording from the response

“The Trust has undertaken as a matter of urgency, the implementation of the Emergency Medicine Network (GEMNet) pathway relating to Thromboprophylaxis for Emergency Department patients with acute lower limb trauma. Approval for commencement was reaffirmed by the Thrombosis Management board on 7 September this year and agreement is being sought from the North East Essex Medicines Management committee at the end of September 2015. An education programme for ED staff has commenced and it is planned to introduce the guidance as soon as funding is agreed.”

Source location

2015-0315-Response-by-Colchester-Hospital-University-NHS-Trust
Page 1 · response
Published 10 August 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce the thromboprophylaxis guidance and pathway for emergency department patients with acute lower-limb trauma once funding is agreed.

Verbatim wording from the response

“The Trust has undertaken as a matter of urgency, the implementation of the Emergency Medicine Network (GEMNet) pathway relating to Thromboprophylaxis for Emergency Department patients with acute lower limb trauma. Approval for commencement was reaffirmed by the Thrombosis Management board on 7 September this year and agreement is being sought from the North East Essex Medicines Management committee at the end of September 2015. An education programme for ED staff has commenced and it is planned to introduce the guidance as soon as funding is agreed.”

Source location

2015-0315-Response-by-Colchester-Hospital-University-NHS-Trust
Page 1 · response
Published 10 August 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Seek Medicines Management Committee agreement, including resolution of funding arrangements, for the thromboprophylaxis guidance.

Verbatim wording from the response

“The Trust has undertaken as a matter of urgency, the implementation of the Emergency Medicine Network (GEMNet) pathway relating to Thromboprophylaxis for Emergency Department patients with acute lower limb trauma. Approval for commencement was reaffirmed by the Thrombosis Management board on 7 September this year and agreement is being sought from the North East Essex Medicines Management committee at the end of September 2015. An education programme for ED staff has commenced and it is planned to introduce the guidance as soon as funding is agreed.”

Source location

2015-0315-Response-by-Colchester-Hospital-University-NHS-Trust
Page 1 · response
Published 10 August 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Reaffirm approval to commence the thromboprophylaxis pathway for emergency patients with acute lower-limb trauma.

Verbatim wording from the response

“The Trust has undertaken as a matter of urgency, the implementation of the Emergency Medicine Network (GEMNet) pathway relating to Thromboprophylaxis for Emergency Department patients with acute lower limb trauma. Approval for commencement was reaffirmed by the Thrombosis Management board on 7 September this year and agreement is being sought from the North East Essex Medicines Management committee at the end of September 2015. An education programme for ED staff has commenced and it is planned to introduce the guidance as soon as funding is agreed.”

Source location

2015-0315-Response-by-Colchester-Hospital-University-NHS-Trust
Page 1 · response
Published 10 August 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review current VTE guidance against NICE and Royal College of Emergency Medicine recommendations.

Verbatim wording from the response

“Prior to this incident there was no written guidance available to the Plaster room technicians. Current venous thromboembolic (VTE) guidance (incorporating NICE and Royal College of Emergency Medicine recommendations) is under review with full compliance with all recommendation currently anticipated for March 2016. Pending approval and ratification of this new overarching policy, the Clinical Director for Orthopaedics has issued immediate interim guidance to all plaster room technicians and fracture clinic medical staff.”

Source location

2015-0315-Response-by-East-North-Hertfordshire-NHS-Trust
Page 1 · response
Published 10 August 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Issue interim guidance requiring plaster-room technicians and fracture-clinic staff to obtain medical review in specified circumstances.

Verbatim wording from the response

“Prior to this incident there was no written guidance available to the Plaster room technicians. Current venous thromboembolic (VTE) guidance (incorporating NICE and Royal College of Emergency Medicine recommendations) is under review with full compliance with all recommendation currently anticipated for March 2016. Pending approval and ratification of this new overarching policy, the Clinical Director for Orthopaedics has issued immediate interim guidance to all plaster room technicians and fracture clinic medical staff.”

Source location

2015-0315-Response-by-East-North-Hertfordshire-NHS-Trust
Page 1 · response
Published 10 August 2015

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implementation of the new pathway is delayed because funding is not assured.

Verbatim wording from the response

“• An Education programme for the Emergency Department has been introduced to support the implementation of the guidance. The new pathway across primary and secondary care will commence on the 2 November 2015 as funding is not assured for implementation.”

Source location

2015-0315-Response-by-NHS-England
Page 2 · response
Published 10 August 2015

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Pathway implementation was delayed by unresolved community funding, patient-passport printing, prolonged sick leave, and severe staffing constraints.

Verbatim wording from the response

“In response to this a lead consultant was identified and along with colleagues drew up a pathway that would enable local implementation of this guidance. All the relevant parties both within the hospital and community services were involved with development of the pathway. Implementation was delayed due to initial lack of clarity regarding funding of LMWH and blood tests in the community and secondly a delay in printing of a patient passport which had been planned to be supported by an external company that included both information and a pathway of care.”

Source location

2015-0315-Response-by-Colchester-Hospital-University-NHS-Trust
Page 2 · response
Published 10 August 2015

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. 1

    Ensure CCG compliance with corrective actions through quarterly reviews and monthly NHS England assurance forums.

    Stated by NHS EnglandStated plannedThe respondent said that this action was planned when they made their response on 10 August 2015.
  2. 2

    Review patient information leaflets issued by the Plaster Room.

    Stated by East and North Hertfordshire Teaching NHS TrustStated completedThe respondent said that this action was complete when they made their response on 10 August 2015.
  3. 3

    Update patient leaflets with DVT risk information and NPSA-aligned mobility advice, including minimum mobilisation guidance.

    Stated by East and North Hertfordshire Teaching NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 10 August 2015.
  4. 4

    Record presenting concerns, assessments, patient discussions, interventions and advice in plaster-room attendance notes.

    Stated by East and North Hertfordshire Teaching NHS TrustStated completedThe respondent said that this action was complete when they made their response on 10 August 2015.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Ensure CCG compliance with corrective actions through quarterly reviews and monthly NHS England assurance forums.

Verbatim wording from the response

“As part of NHS England’s role in CCG assurance and oversight, Midlands and East (Central Midland and East) will ensure compliance with the above corrective”

Source location

2015-0315-Response-by-NHS-England
Page 2 · response
Published 10 August 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review patient information leaflets issued by the Plaster Room.

Verbatim wording from the response

“In addition to the staff guidance that has been put in place, the patient information leaflets issued by the Plaster Room have been reviewed. The current information given to patients includes an instruction to make contact with the plaster room / emergency department if there is any increase in pain/swelling, any change in sensation (tingling or numbness) or the extremities change colour. In this case the existing patient leaflet was effective as the contained information caused the patient to return to the Plaster room.”

Source location

2015-0315-Response-by-East-North-Hertfordshire-NHS-Trust
Page 2 · response
Published 10 August 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update patient leaflets with DVT risk information and NPSA-aligned mobility advice, including minimum mobilisation guidance.

Verbatim wording from the response

“However, the leaflets do not specifically mention the risk of a deep vein thrombosis. In addition, the leaflets do not currently include specific information regarding the importance of maintaining mobility whilst having a limb in a cast. I will therefore ensure that the leaflets are updated in line with the NPSA guidance on suggested minimum mobilisation time which in turn can help prevent the complications of immobility, including thrombosis.”

Source location

2015-0315-Response-by-East-North-Hertfordshire-NHS-Trust
Page 2 · response
Published 10 August 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Record presenting concerns, assessments, patient discussions, interventions and advice in plaster-room attendance notes.

Verbatim wording from the response

“I am also aware that due to the nature of ad hoc attendances, patient’s medical records are usually not available when the practitioners review patients with cast issues. Previously the practitioners were only making a brief record of the attendance detailing the name, date of birth and the action taken. Following this case, the practitioners are now recording more clinical detail in their notes including the presenting concerns, any assessment made, the discussion with the patient, the intervention required and the advice given. This improved documentation will have the added advantage of demonstrating the thorough nature of the practitioners review.”

Source location

2015-0315-Response-by-East-North-Hertfordshire-NHS-Trust
Page 2 · response
Published 10 August 2015

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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026