PFD report

Kevin Anthony Forster · Prevention of Future Deaths report

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Issued 28 Oct 2015•County Durham and Darlington

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
11

Raised in this report

Recipients
3

Named on the report

Responses found
2

Of 3 recipients

Stated actions
13

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised11

  1. Serious drug problem in the prison
  2. Failure of healthcare and discipline staff to know the overdose policy and prescribed response
    Part of recurring concern: Unreliable safeguarding response after suspected overdose
  3. Complacency about prisoners presenting under the influence of drugs
    Part of recurring concern: Inadequate control of illicit substance use and supply in secure institutions
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.12

  1. Action

    Verify current staff understanding of the Emergency Code Protocol and obtain signed confirmation.

    Stated by Durham PrisonStated completedThe respondent said that this action was complete when they made their response on 28 October 2015.
  2. Action

    Reinforce the Emergency Code Protocol through staff meetings, management briefings, notices, email, intranet publication and line-manager cascades.

    Stated by Durham PrisonStated completedThe respondent said that this action was complete when they made their response on 28 October 2015.
  3. Action

    Embed Emergency Code Protocol instruction, understanding checks, signed confirmation and card issuance in new-staff induction.

    Stated by Durham PrisonStated completedThe respondent said that this action was complete when they made their response on 28 October 2015.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    A formal substance misuse policy is not preferred; flexible clinical guidelines are considered better suited to varying patient circumstances.

    Stated by Eric StephensNo action considered necessaryThe respondent said that no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Serious drug problem in the prison

Wider context from the report

“1. It was clear from evidence that there is a serious drug problem in HMP Durham. This has led to a degree of complacency and acceptance by staff of that situation. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of healthcare and discipline staff to know the overdose policy and prescribed response

Wider context from the report

“2. Healthcare staff were unaware of what, if any, drugs policy was in place at the time. A policy known as a “Drugs Overdose Policy” which had, in various guises been in operation since 2008 included a definition of overdose as the “purposeful or accidental act of ingesting an amount of a drug or substance that may cause harm to health”. As such, the ingestion of unknown drugs is de facto harmful to health and would constitute an overdose which should lead to the triggering of the Overdose Policy. Both discipline and healthcare staff were unaware of the policy, the “overdose” definition and the prescribed steps which should then ensue. ”

Is this part of a recurring concern?

Yes — Unreliable safeguarding response after suspected overdose.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Complacency about prisoners presenting under the influence of drugs

Wider context from the report

“9. As mentioned earlier the evidence indicated that there was a degree of complacency about prisoners presenting under the influence of drugs and the risks associated therewith (at handover one officer said to another “there are some prisoners sleeping it off”). Due to the scale of the issue, the potential risk to health of prisoners is such that there needs to be absolute clarity of response and care for prisoners who so present. The evidence indicated that a more integrated approach between healthcare staff and discipline staff would be beneficial notwithstanding there were good lines of communication between the two. ”

Is this part of a recurring concern?

Yes — Inadequate control of illicit substance use and supply in secure institutions.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to request emergency attendance by the on-duty nurse

Wider context from the report

“7. Discipline staff summoned healthcare staff and perhaps not appreciating the significance of the apparent health of the deceased, did not call for the on-duty nurse to attend as an emergency, but just asked for the nurse to attend. Such an oversight could lead to a delay which in certain circumstances might be very significant. ”

Is this part of a recurring concern?

Yes — Unreliable on-site emergency medical and first-aid response arrangements.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of healthcare and discipline staff to provide an integrated response to drug-related presentations

Wider context from the report

“9. As mentioned earlier the evidence indicated that there was a degree of complacency about prisoners presenting under the influence of drugs and the risks associated therewith (at handover one officer said to another “there are some prisoners sleeping it off”). Due to the scale of the issue, the potential risk to health of prisoners is such that there needs to be absolute clarity of response and care for prisoners who so present. The evidence indicated that a more integrated approach between healthcare staff and discipline staff would be beneficial notwithstanding there were good lines of communication between the two. ”

Is this part of a recurring concern?

Yes — Failure to provide continuity of patient care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to prepare an ongoing treatment plan for prisoners receiving nursing care

Wider context from the report

“6. There was a lack of an on-going treatment plan prepared for the deceased by nursing staff who attended on him and there was inadequate recording that they had done and what they had to do. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of formal training and detailed understanding of the current overdose policy

Wider context from the report

“3. Upon obtaining the contract for healthcare at HMP Durham, G4S have instituted have implemented a new policy, but evidence was given that staff had not been given any formal training on it, though the document (running to 12 pages) had been emailed. Evidence indicated that there was still a lack of appreciation of the detail of the policy now in force. ”

Is this part of a recurring concern?

Yes — Unsafe management of operational protocol changes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate recording of nursing care and required actions

Wider context from the report

“6. There was a lack of an on-going treatment plan prepared for the deceased by nursing staff who attended on him and there was inadequate recording that they had done and what they had to do. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of operational guidance for responding to suspected overdoses

Wider context from the report

“4. The evidence indicated that there was a lack of guidance as to how staff should react when faced with a person who had overdosed; no local procedures as envisaged by the policy were disclosed, what should be done where there is no indicator as to what substance had been ingested and what would be the appropriate level of observations recognising that (Policy paragraph 8.1) symptoms may develop later. ”

Is this part of a recurring concern?

Yes — Unsafe controls for intoxication requiring medical attention.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Complacency and acceptance by staff of the prison drug problem

Wider context from the report

“1. It was clear from evidence that there is a serious drug problem in HMP Durham. This has led to a degree of complacency and acceptance by staff of that situation. ”

Is this part of a recurring concern?

Yes — Inadequate control of illicit substance use and supply in secure institutions.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays and uncertainty in calling an emergency ambulance and using the code blue call

Wider context from the report

“8. The evidence indicated that there was a delay (albeit a short one) in either healthcare or discipline staff calling for an emergency ambulance to attend and/or whether code blue as an expression was used. Other inquests have clearly identified issues at the establishment about the calling of an emergency ambulance. ”

Is this part of a recurring concern?

Yes — Failure to call an ambulance promptly when emergency assistance is required; Unreliable decisions about when ambulance attendance is required; Unreliable operation of prison Code Blue emergency response.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Verify current staff understanding of the Emergency Code Protocol and obtain signed confirmation.

Verbatim wording from the response

“Following the death of Mr Kevin Anthony Forster on 14th September 2015, while in custody at HMP Durham, the following actions have already been taken by the prison to ensure all staff have a full understanding of the Emergency Code Protocol which covers the use of Codes Blue and Red. These steps were taken prior to the Inquest occurring and were in response to the concerns made by the Prison Probation Ombudsman Report and also from the prison’s own learning exercise that was undertaken following this death.”

Source location

2015-0453-Response2
Page 1 · response
Published 28 October 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Reinforce the Emergency Code Protocol through staff meetings, management briefings, notices, email, intranet publication and line-manager cascades.

Verbatim wording from the response

“The Emergency Protocol has been an agenda item on monthly team meetings with staff and the protocol fully explained. It is also discussed at the Safer Prisons meeting as part of a wider discussion on deaths in custody. The Deputy Governor has addressed the emergency protocol issue with all functional heads at meetings and this has been cascaded to staff by line managers.”

Source location

2015-0453-Response2
Page 2 · response
Published 28 October 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Embed Emergency Code Protocol instruction, understanding checks, signed confirmation and card issuance in new-staff induction.

Verbatim wording from the response

“A Governors Notice to Staff has been issued to ensure that all new staff either directly or non-directly employed attend the Safer Custody department and receive a full explanation of the Emergency Code Protocol”

Source location

2015-0453-Response2
Page 1 · response
Published 28 October 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Display Emergency Code Protocol posters prominently in all residential areas.

Verbatim wording from the response

“All residential areas which are the wings on which prisoners live have displayed the protocol in bold colours in prominent places which are A4 size. These posters can be located in the wing main offices which everyone attending a wing must report to.”

Source location

2015-0453-Response2
Page 1 · response
Published 28 October 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Issue pocket-sized Emergency Code Protocol cards to staff.

Verbatim wording from the response

“All staff have been issued with pocket sized cards explaining the protocol.”

Source location

2015-0453-Response2
Page 1 · response
Published 28 October 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update, approve, introduce and distribute the Substance Misuse Policy to healthcare staff.

Verbatim wording from the response

“After G4S took over the contract in April 2015, it became clear to me that the situation relating to the “Drugs Overdose” policy required clarification. The previous policy was too rigid and did not allow specialist practitioners to exercise their expertise and manage individuals as safely and appropriately as possible. I therefore updated the Substance Misuse policy. The draft policy document was submitted to and approved by the G4S Clinical Governance Lead, prior to formal introduction and implementation at the prison. Once approved, the Substance Misuse Policy was introduced to all healthcare staff. A copy of the policy was sent by email to every member of healthcare staff.”

Source location

2015-0453-Response
Page 2 · response
Published 28 October 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Request prison line management to instruct officers to report suspected alcohol or drug misuse to healthcare staff.

Verbatim wording from the response

“1. A request has been made to prison officers’ Line Management to inform officers at staff meetings that they are advised to report any suspicions of substance misuse (whether alcohol or drugs) to healthcare staff. If there is any suspicion whatsoever then a report should be made to healthcare.”

Source location

2015-0453-Response
Page 3 · response
Published 28 October 2015

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop a substance misuse treatment-plan template for SystmOne covering care plans, regular observations and relevant care options.

Verbatim wording from the response

“4. The clinical guidelines being developed for substance misuse issues will include a treatment plan template to be included on SystmOne for use in substance misuse cases. The treatment plan will include all relevant care options, including the requirement for a care plan and regular observations.”

Source location

2015-0453-Response
Page 3 · response
Published 28 October 2015

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop and consult on the Drugs and Alcohol Recovery Teams pathway and brief key leaders before wider circulation.

Verbatim wording from the response

“A draft report and overarching pathway for Drugs and Alcohol Recovery Teams was produced at the end of November 2015. Following consultation between all contributors, including NHS England, the pathway is not designed to be a weighty document, but one that all practitioners and prison staff can use to understand the Drugs and Alcohol Recovery Team pathway, guidance, protocols and interventions. It is proposed the pathway features space to embed documents and hyperlinks to guidance.”

Source location

2015-0453-Response
Page 2 · response
Published 28 October 2015

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop clinical guidelines covering substance misuse treatment and care, including patients presenting under the influence of illicit drugs.

Verbatim wording from the response

“Spectrum Community Health and G4S, in liaison with NHS England, therefore began a joint project, working together to update the procedures in operation at the prison.”

Source location

2015-0453-Response
Page 2 · response
Published 28 October 2015

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce monthly multidisciplinary substance misuse training for healthcare, discipline and other prison staff.

Verbatim wording from the response

“2. We have introduced, under the leadership of Dr Bray, a monthly training event specific to all aspects of substance misuse issues which is held monthly on a Friday afternoon in the Prison Training Centre. The training event is open to all staff at the prison from all disciplines of the various organisations within the prison and wider region, both healthcare staff and discipline staff. Each session usually lasts for a couple of hours. The training is a mixture of white board training, discussion, group work, multi-disciplinary discussions, sharing information and experiences and clinical reviews. This training reinforces the seriousness of substance misuse and overdose issues and emphasises the inappropriateness and unacceptability of attitudes of complacency and acceptance towards the issues.”

Source location

2015-0453-Response
Page 3 · response
Published 28 October 2015

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Remind healthcare staff to make full and contemporaneous entries in patients’ medical records.

Verbatim wording from the response

“5. Healthcare staff have been reminded of the requirement and importance of making full and contemporaneous notes in each patient’s medical records.”

Source location

2015-0453-Response
Page 3 · response
Published 28 October 2015

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Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

A formal substance misuse policy is not preferred; flexible clinical guidelines are considered better suited to varying patient circumstances.

Verbatim wording from the response

“Some months after the introduction of the new Substance Misuse Policy, however, towards the beginning of September 2015, I was made aware there had been changes in clinical practice which meant the Policy was outdated in some respects. It was felt at this stage that clinical guidelines would be a preferable, more flexible “policy”, preferable to a formal Policy document, because clinical guidelines envisage all different situations and respond accordingly.”

Source location

2015-0453-Response
Page 2 · response
Published 28 October 2015

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. 1

    Appoint a substance misuse specialist doctor to oversee clinical guideline content and advise on substance misuse issues.

    Stated by Eric StephensStated completedThe respondent said that this action was complete when they made their response on 28 October 2015.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Appoint a substance misuse specialist doctor to oversee clinical guideline content and advise on substance misuse issues.

Verbatim wording from the response

“G4S has appointed, on a consultancy basis, a substance misuse specialist doctor, Dr Martin Von Fragstein, to oversee the content, form and appropriateness of the clinical guidelines and to act as G4S’ advisor on any substance misuse issue.”

Source location

2015-0453-Response
Page 2 · response
Published 28 October 2015

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026