PFD report

Michael Brennan · Prevention of Future Deaths report

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Issued 27 Mar 2017•Inner North London

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
1

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
3

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised1

  1. Lack of a system informing clinicians of current bed status across the Trust’s multiple sites
    Part of recurring concern: Unreliable hospital bed management and allocation processes
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. Action

    Extensively review bed-status and referral policies in preparation for implementing the electronic coordination centre.

    Stated by University College London Hospitals NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 17 May 2017.
  2. Action

    Amend relevant policies to record twice-daily Westmoreland Street bed updates and the electronic critical-care bed-status whiteboard system.

    Stated by University College London Hospitals NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 17 May 2017.
  3. Action

    Implement an electronic coordination centre with TeleTracking to provide real-time bed-capacity and patient-demand data across specified hospital sites.

    Stated by University College London Hospitals NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 17 May 2017.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of a system informing clinicians of current bed status across the Trust’s multiple sites

Wider context from the report

“I am concerned that this backup plan relied on the availability of a bed at a satellite hospital, which was ultimately not available when it was required. This raises the concern that the bed status for the Westmoreland Street hospital was not known to the clinicians when this plan was devised. It is possible that future deaths could occur in similar circumstances if there is not a system in place to inform clinicians of the current bed status for the Trust’s multiple sites. ”

Is this part of a recurring concern?

Yes — Unreliable hospital bed management and allocation processes.

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Extensively review bed-status and referral policies in preparation for implementing the electronic coordination centre.

Verbatim wording from the response

“If a referral is accepted they will inform the referring hospital who will arrange transport. WMS critical care unit use the same system as UCH critical care which is an electronic whiteboard which all site managers have access to – this will also be incorporated into the revised policy by the end of May 2017 so that practice is reflected in the written policy.”

Source location

2017-0114-Response-by-University-College-Hospitals-NHS-Trust
Page 2 · response
Published 17 May 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Amend relevant policies to record twice-daily Westmoreland Street bed updates and the electronic critical-care bed-status whiteboard system.

Verbatim wording from the response

“If a referral is accepted they will inform the referring hospital who will arrange transport. WMS critical care unit use the same system as UCH critical care which is an electronic whiteboard which all site managers have access to – this will also be incorporated into the revised policy by the end of May 2017 so that practice is reflected in the written policy.”

Source location

2017-0114-Response-by-University-College-Hospitals-NHS-Trust
Page 2 · response
Published 17 May 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement an electronic coordination centre with TeleTracking to provide real-time bed-capacity and patient-demand data across specified hospital sites.

Verbatim wording from the response

“For future bed management UCLH is currently implementing an electronic coordination centre in conjunction with TeleTracking. This will provide real-time data on bed capacity and patient demand and allow better management of the flow of patients through University College Hospital, National Hospital of Neurology and Neurosurgery and Elizabeth Garrett Anderson Wing. This means we can reduce delays in patient care and prevent cancellations of procedures at short notice as a result of not being assured that there is a bed for the patient to”

Source location

2017-0114-Response-by-University-College-Hospitals-NHS-Trust
Page 2 · response
Published 17 May 2017

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.1

  1. 1

    Infrastructure investment for remaining sites is not financially prudent because they will move to new buildings during future campus phases.

    Stated by University College London Hospitals NHS Foundation TrustUnable to actThe respondent said that a constraint prevented them from taking the relevant action.

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Infrastructure investment for remaining sites is not financially prudent because they will move to new buildings during future campus phases.

Verbatim wording from the response

“The coordination centre programme will be implemented using a phased roll-out and the first elements of the programme will go live in November 2017. The remaining sites of the trust are not included in this plan as they will move to new buildings within UCH Campus during building phases 4 which include WMS (due 2020) and phase 5 (due 2019), therefore investing in the infrastructure within existing buildings is not financially prudent.”

Source location

2017-0114-Response-by-University-College-Hospitals-NHS-Trust
Page 3 · response
Published 17 May 2017

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026