PFD report

Chantelle Reed · Prevention of Future Deaths report

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Issued 21 Sep 2023•Cambridgeshire and Peterborough

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
2

Raised in this report

Recipients
3

Named on the report

Responses found
3

Of 3 recipients

Stated actions
7

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised2

  1. Delays in Radiologist review of emergency chest x-rays
    Part of recurring concern: Failure to provide timely urgent diagnostic investigationsPart of recurring concern: Insufficient medical staffing capacity for timely patient carePart of recurring concern: Insufficient radiology workforce capacity for timely imaging and interpretation
  2. Lack of guidance raising the profile of acute aortic dissection when chest pain radiates to the throat, neck or jaw
    Part of recurring concern: Inadequate recognition controls for atypical aortic emergencies
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. Action

    Implement the NHS Long Term Workforce Plan to train, retain and reform healthcare staff across the NHS over fifteen years.

    Stated by NHS EnglandStated plannedThe respondent said that this action was planned when they made their response on 26 September 2023.
  2. Action

    Support Trusts to increase radiology reporting capacity through additional reporting radiographers, radiologist trainees, international recruitment and workforce planning tools.

    Stated by NHS EnglandStated in progressThe respondent said that this action was in progress when they made their response on 26 September 2023.
  3. Action

    Publish national image-report turnaround-time guidance, including a four-hour maximum for acutely unwell A&E patients during routine hours.

    Stated by NHS EnglandStated completedThe respondent said that this action was complete when they made their response on 26 September 2023.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    Radiating chest pain does not by itself warrant mandatory TAD investigation or CTA for all such patients because benefits do not outweigh risks.

    Stated by Royal College of Emergency Medicine and Royal College of RadiologistsDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in Radiologist review of emergency chest x-rays

Wider context from the report

“2. The evidence also indicated that the timescale for a Radiologist to review the chest x-ray (2 days) was not unusual and that often the timescale is longer and this is due to a national shortage of Radiologists. The concern is that, to a trained Radiologist, the possibility of an aortic dissection was immediately recognised, but the review did not take place until after Chantelle had died. In an emergency situation such as this one, this delay represents on ongoing risk of future deaths. ”

Is this part of a recurring concern?

Yes — Failure to provide timely urgent diagnostic investigations; Insufficient medical staffing capacity for timely patient care; Insufficient radiology workforce capacity for timely imaging and interpretation.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of guidance raising the profile of acute aortic dissection when chest pain radiates to the throat, neck or jaw

Wider context from the report

“1. The evidence of the independent expert in Emergency Medicine, was that “the feature of central chest pain that radiates to the throat and jaw stands out as important and deserving attention in guidance to raise the profile of acute aortic dissection. Emergency physicians know that chest pain radiating to the neck and jaw may indicate acute coronary syndrome, but rarely appreciate this also raises the prospect of acute aortic pain. The latter is known amongst cardiologists and cardiac surgeons but it not widely known in acute medicine. I consider there is scope for those responsible for compiling guidelines to consider including this symptom to raise the profile of possible aortic dissection further”. The expert felt that this would assist in cases such as Chantelle’s where the presentation did not have many of the usual ‘red flag’ symptoms. ”

Is this part of a recurring concern?

Yes — Inadequate recognition controls for atypical aortic emergencies.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement the NHS Long Term Workforce Plan to train, retain and reform healthcare staff across the NHS over fifteen years.

Verbatim wording from the response

“In June 2023, NHS England also published the NHS Long Term Workforce Plan, in response to the current lack of sufficient workforce. The plan sets out how we will train, retain and reform healthcare staff across the NHS over the next fifteen years, and is underpinned by the biggest recruitment drive in NHS history.”

Source location

Response from NHS England
Page 2 · response
Published 26 September 2023

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Support Trusts to increase radiology reporting capacity through additional reporting radiographers, radiologist trainees, international recruitment and workforce planning tools.

Verbatim wording from the response

“The guidance includes caveats for sufficient availability of workforce as the numbers of reporting staff (radiologists and reporting radiographers) are not increasing in line with demand. We are supporting Trusts to increase reporting capacity by increasing the number of reporting radiographers and radiologist trainees per financial year, international recruitment initiatives and workforce demand and capacity planning tools.”

Source location

Response from NHS England
Page 2 · response
Published 26 September 2023

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish national image-report turnaround-time guidance, including a four-hour maximum for acutely unwell A&E patients during routine hours.

Verbatim wording from the response

“NHS England published the Image report turnaround time guidance in August 2023, available here: NHS England » Diagnostic imaging reporting turnaround times. The guidance sets out the maximum turnaround times from acquisition to image reports, with a 4-hour maximum for acutely unwell patients in Accident & Emergency (A&E) during routine hours of working.”

Source location

Response from NHS England
Page 2 · response
Published 26 September 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Include acute aortic dissection in the GIRFT chest-pain pathway for acute settings.

Verbatim wording from the response

“NHS England’s Getting It Right First Time (GIRFT) Programme also includes the possibility of aortic dissection in its chest pain pathway for acute settings: Chest-Pain-Pathway-FINAL-v2-July-2023.pdf (gettingitrightfirsttime.co.uk). GIRFT is a national programme designed to improve the treatment and care of patients through in-depth review of services, benchmarking and wide-ranging data analysis and is part of an aligned set of programmes within NHS England input into by senior clinicians.”

Source location

Response from NHS England
Page 2 · response
Published 26 September 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Radiating chest pain does not by itself warrant mandatory TAD investigation or CTA for all such patients because benefits do not outweigh risks.

Verbatim wording from the response

“You have asked us to address two specific areas of concern, the first of which was the nature of the chest pain which was described as radiating to the neck and jaw and whether this should have raised the possibility of Thoracic Aortic Dissection (TAD). Unfortunately chest pain which radiates to the neck or jaw is not specific for TAD and this description is much more likely to be in keeping with other pathology such as acute coronary syndrome (heart attacks and angina); in fact acute coronary syndrome is 100-200 times more common than TAD [1]. The most discriminating description of the chest pain that is experience in TAD that is evidence based is described as sudden onset with its worst severity being at its onset [2,3]. As noted in your report, TAD in a woman of Ms Reed’s age is highly unusual and we would consider this a rare occurrence in the absence of any other risk factors.”

Source location

Response from The Royal College of Radiologists
Page 1 · response
Published 26 September 2023

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Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. 1

    Work with aortic dissection charities to highlight diagnostic guidance and the need to consider TAD in emergency-department patients with chest pain.

    Stated by Royal College of Emergency Medicine and Royal College of RadiologistsStated completedThe respondent said that this action was complete when they made their response on 26 September 2023.
  2. 2

    Continue joint work to promote evidence-based best practice in diagnosing thoracic aortic dissection.

    Stated by Royal College of Emergency Medicine and Royal College of RadiologistsStated in progressThe respondent said that this action was in progress when they made their response on 26 September 2023.
  3. 3

    Discuss Prevention of Future Deaths reports through the Regulation 28 Working Group and share learning across national and regional NHS services.

    Stated by NHS EnglandStated completedThe respondent said that this action was complete when they made their response on 26 September 2023.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.1

  1. 1

    Evidence is insufficient to mandate investigating all chest pain radiating to the neck or jaw with computed tomography of the aorta.

    Stated by NHS EnglandDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work with aortic dissection charities to highlight diagnostic guidance and the need to consider TAD in emergency-department patients with chest pain.

Verbatim wording from the response

“The rapid diagnosing of TAD continues to be of great concern to both organisations and we have worked with aortic dissection charities to highlight to frontline clinical staff the available guidance and the need to consider the diagnosis of TAD in patients who present to the emergency department with chest pain. The clinical features of TAD are diverse, making diagnosis difficult and currently there is no validated clinical decision rule to aid clinicians. Both our organisations are committed to continuing to work together to promote evidence based best practice in the diagnosis of TAD.”

Source location

Response from The Royal College of Radiologists
Page 2 · response
Published 26 September 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue joint work to promote evidence-based best practice in diagnosing thoracic aortic dissection.

Verbatim wording from the response

“The rapid diagnosing of TAD continues to be of great concern to both organisations and we have worked with aortic dissection charities to highlight to frontline clinical staff the available guidance and the need to consider the diagnosis of TAD in patients who present to the emergency department with chest pain. The clinical features of TAD are diverse, making diagnosis difficult and currently there is no validated clinical decision rule to aid clinicians. Both our organisations are committed to continuing to work together to promote evidence based best practice in the diagnosis of TAD.”

Source location

Response from The Royal College of Radiologists
Page 2 · response
Published 26 September 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discuss Prevention of Future Deaths reports through the Regulation 28 Working Group and share learning across national and regional NHS services.

Verbatim wording from the response

“I would also like to provide further assurances on national NHS England work taking place around the Reports to Prevent Future Deaths. All reports received are discussed by the Regulation 28 Working Group, comprising Regional Medical Directors, and other clinical and quality colleagues from across the regions. This ensures that key learnings and insights around preventable deaths are shared across the NHS at both a national and regional level and helps us pay close attention to any emerging trends that may require further review and action.”

Source location

Response from NHS England
Page 2 · response
Published 26 September 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Evidence is insufficient to mandate investigating all chest pain radiating to the neck or jaw with computed tomography of the aorta.

Verbatim wording from the response

“NHS England has been sighted on the response to you from the RCEM and the Royal College of Radiologists. NHS England notes their position that they do not believe there is sufficient evidence to support the suggestion that chest pain radiating to the neck or jaw should mandate the investigation for Thoracic Aortic Dissection or that Computed Tomography of the Aorta should be performed in all such cases.”

Source location

Response from NHS England
Page 2 · response
Published 26 September 2023

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026