Alfie Neil MAINS-FORSTER · Prevention of Future Deaths report

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Issued 9 Nov 2023•County Durham and Darlington

Published report and response evidence

This report’s concerns and statements found in recipients’ published responses. Statements are included even where no link to an individual concern is recorded. A link shows an evidence connection; it does not assign responsibility.

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Concerns
2

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
4

Described in responses

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Failure of the BadgerNet NEWS risk assessment to fully map national guidance
    Part of recurring concern: Unreliable operation and access of the BadgerNet clinical information system
  2. Unavailability of the NEWTT2 chart on BadgerNet
    Part of recurring concern: Unreliable operation and access of the BadgerNet clinical information system

Stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. System C Healthcare Ltd

    Define the NEWS functionality’s full title so it is clearly distinguishable from UK national guidance.

  2. System C Healthcare Ltd

    Implement Maternity functionality providing the Newborn Early Warning Score aligned with New Zealand national guidance.

  3. System C Healthcare Ltd

    Deploy Neonatal EPR with NEWTT functionality mapped to NHS England national guidelines.

  4. System C Healthcare Ltd

    Plan implementation of NEWTT2 in Neonatal EPR and Maternity for customer delivery after NHS England finalises its release.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.3

  1. System C Healthcare Ltd

    NEWTT2 implementation is deferred until NHS England finalises the guidance and releases its digital specification.

    Unable to actThe respondent said that a constraint prevented them from taking the relevant action.
  2. System C Healthcare Ltd

    The Trust would need to investigate which solution generated the referenced NEWTT chart.

    Redirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.
  3. System C Healthcare Ltd

    The Clinical Summary application did not contain NEWS, NEWTT or related functionality, so the referenced NEWTT chart was not generated by Badgernet.

    Disputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of the BadgerNet NEWS risk assessment to fully map national guidance

Wider context from the report

“A) In the badgernet electronic system used at the Royal Victoria Infirmary by the Newcastle Upon Tyne Hospitals NHS Foundation Trust, the current risk assessment (NEWS) does not map the national guidance fully and if would be more user-friendly, and thereby assist towards more effective, and therefore safer, risk assessment for it to map the national guidance completely. ”

Is this part of a recurring concern?

Yes — Unreliable operation and access of the BadgerNet clinical information system.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Unavailability of the NEWTT2 chart on BadgerNet

Wider context from the report

“B) The current NEWTT2 chart is not yet available and it would assist in the more effective management of risk for it to be on BadgerNet. This was supposed to be implemented in July 2023 but as yet it has not. ”

Is this part of a recurring concern?

Yes — Unreliable operation and access of the BadgerNet clinical information system.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Define the NEWS functionality’s full title so it is clearly distinguishable from UK national guidance.

Verbatim wording from the response

“• Ensure the NEWS functionality is clearly distinguishable from UK national guidance by defining its full title of Newborn Early Warning Score.”

Source location

Response from System Connecting Care
Page 5 · response
Published 22 November 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement Maternity functionality providing the Newborn Early Warning Score aligned with New Zealand national guidance.

Verbatim wording from the response

“The customer agreed a deployment plan of Maternity for Go Live in January 2023 and Neonatal EPR for the 14th of November 2023.”

Source location

Response from System Connecting Care
Page 4 · response
Published 22 November 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deploy Neonatal EPR with NEWTT functionality mapped to NHS England national guidelines.

Verbatim wording from the response

“Newborn Early Warning Trigger & Track (NEWTT)² functionality is available in the Neonatal EPR product, which was deployed in November 2023, this does map to NHS England national guidelines as intended.”

Source location

Response from System Connecting Care
Page 4 · response
Published 22 November 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Plan implementation of NEWTT2 in Neonatal EPR and Maternity for customer delivery after NHS England finalises its release.

Verbatim wording from the response

“NEWTT2³ is planned to be introduced into Neonatal EPR and Maternity once the factors affecting deployment have been addressed. It should be noted that NEWTT2 was not fully agreed by NHS England until June 2023 and a digital specification will be made available by NHS England by Autumn 2024.”

Source location

Response from System Connecting Care
Page 4 · response
Published 22 November 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

NEWTT2 implementation is deferred until NHS England finalises the guidance and releases its digital specification.

Verbatim wording from the response

“NEWTT2³ is planned to be introduced into Neonatal EPR and Maternity once the factors affecting deployment have been addressed. It should be noted that NEWTT2 was not fully agreed by NHS England until June 2023 and a digital specification will be made available by NHS England by Autumn 2024.”

Source location

Response from System Connecting Care
Page 4 · response
Published 22 November 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The Trust would need to investigate which solution generated the referenced NEWTT chart.

Verbatim wording from the response

“The customer would not have been able to record National Early Warning Score (NEWS) or Newborn Early Warning Trigger & Track (NEWTT)² records within the Clinical Summary application as this was not part of the application, and therefore had to use another system or forms provided directly from the NHS as advised under the Newborn Early Warning Trigger & Track (NEWTT) – a Framework for practice (2015)².”

Source location

Response from System Connecting Care
Page 9 · response
Published 22 November 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The Clinical Summary application did not contain NEWS, NEWTT or related functionality, so the referenced NEWTT chart was not generated by Badgernet.

Verbatim wording from the response

“The investigation found that on the 13th of June 2022, the customer site referenced in the report was utilising the Clinical Summary application for neonatal department only. The patient was not admitted into Neonatal and therefore was never added to the Clinical Summary.”

Source location

Response from System Connecting Care
Page 4 · response
Published 22 November 2023

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
1/1

Data last updated 7 September 2026