PFD report

Peter Norman Nott · Prevention of Future Deaths report

Pin Get email alerts Request correction

Issued 28 Feb 2014•Oxfordshire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
2

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
5

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Failure to undertake neurological observations and further examination after a fall
    Part of recurring concern: Failure to carry out required neurological observationsPart of recurring concern: Failure to perform clinically indicated physical examinationsPart of recurring concern: Unreliable post-fall assessment and clinical response
  2. Failure to accurately communicate a patient's level of consciousness to attending paramedics
    Part of recurring concern: Unreliable provision of safety-critical patient information to paramedics
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. Action

    Implement and disseminate requirements for registered nurses or persons in charge to provide concise clinical handovers, record them in care plans, and obtain staff acknowledgement.

    Stated by Elizabeth Finn Homes LimitedStated plannedThe respondent said that this action was planned when they made their response on 28 February 2014.
  2. Action

    Cascade the unwitnessed-fall procedure and require neurological observations using the Glasgow Coma Scale, recorded in residents’ care plans.

    Stated by Elizabeth Finn Homes LimitedStated plannedThe respondent said that this action was planned when they made their response on 28 February 2014.
  3. Action

    Reinforce fall-response procedures through staff meetings, monitor individual training needs, and review head-injury-care competencies.

    Stated by Elizabeth Finn Homes LimitedStated plannedThe respondent said that this action was planned when they made their response on 28 February 2014.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to undertake neurological observations and further examination after a fall

Wider context from the report

“Although staff at the care home were attentive to Dr Norman Nott after his fall, and advice was sought from Dr Norman Nott’s GP, it was accepted in questioning that the trained staff should have undertaken neurological observations over and above a simple visual examination. The need to undertake further examination was heightened when the length of time Dr Norman Nott remained lying down (although conscious) and certainly as this time extended into the afternoon. ”

Is this part of a recurring concern?

Yes — Failure to carry out required neurological observations; Failure to perform clinically indicated physical examinations; Unreliable post-fall assessment and clinical response.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to accurately communicate a patient's level of consciousness to attending paramedics

Wider context from the report

“The doctor’s conclusion that Dr Norman Nott had been unconscious was information obtained from the paramedics attending at the nursing home who had gleaned the information that he was unconscious from the staff. The evidence that Dr Norman Nott was unconscious was incorrect. This information should have been passed on accurately. ”

Is this part of a recurring concern?

Yes — Unreliable provision of safety-critical patient information to paramedics.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement and disseminate requirements for registered nurses or persons in charge to provide concise clinical handovers, record them in care plans, and obtain staff acknowledgement.

Verbatim wording from the response

“Procedures have been reviewed with reference to information given to paramedics attending the home. The procedure states that only a Registered Nurse or person in charge of the home must hand over clinical information to the paramedic team. This is to be clear and concise, detailing observations and clinical judgement where appropriate. This will then be recorded clearly in the resident’s care plan for future”

Source location

2014-0229-Response-by-Elizabeth-Finn-Homes
Page 1 · response
Published 28 February 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Cascade the unwitnessed-fall procedure and require neurological observations using the Glasgow Coma Scale, recorded in residents’ care plans.

Verbatim wording from the response

“The organisation has reviewed its policies and procedures when dealing with a resident who has experienced an unwitnessed fall. This procedure will be cascaded to all clinical staff with instructions that should a resident fall and it is unwitnessed, then nursing staff or the person in charge of a residential home, should commence neurological observations. These will be recorded using the Glasgow Coma Scale and incorporated into a resident’s care plan.”

Source location

2014-0229-Response-by-Elizabeth-Finn-Homes
Page 1 · response
Published 28 February 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Reinforce fall-response procedures through staff meetings, monitor individual training needs, and review head-injury-care competencies.

Verbatim wording from the response

“This procedure will be reinforced during staff meetings and any individual training needs will be monitored through the supervision, learning and development programme. Basic competencies for head injury care will be reviewed with all clinical staff and the person in charge of our residential home.”

Source location

2014-0229-Response-by-Elizabeth-Finn-Homes
Page 1 · response
Published 28 February 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review procedures governing information provided to paramedics attending the home.

Verbatim wording from the response

“Procedures have been reviewed with reference to information given to paramedics attending the home. The procedure states that only a Registered Nurse or person in charge of the home must hand over clinical information to the paramedic team. This is to be clear and concise, detailing observations and clinical judgement where appropriate. This will then be recorded clearly in the resident’s care plan for future”

Source location

2014-0229-Response-by-Elizabeth-Finn-Homes
Page 1 · response
Published 28 February 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review policies and procedures for managing residents after unwitnessed falls.

Verbatim wording from the response

“The organisation has reviewed its policies and procedures when dealing with a resident who has experienced an unwitnessed fall. This procedure will be cascaded to all clinical staff with instructions that should a resident fall and it is unwitnessed, then nursing staff or the person in charge of a residential home, should commence neurological observations. These will be recorded using the Glasgow Coma Scale and incorporated into a resident’s care plan.”

Source location

2014-0229-Response-by-Elizabeth-Finn-Homes
Page 1 · response
Published 28 February 2014

Open published response
Back to top

Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
1/1

Data last updated 7 September 2026