PFD report

Katherine Anne Derbyshire · Prevention of Future Deaths report

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Issued 16 Jun 2017•Manchester West

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
5

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
6

Described in responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised5

  1. Failure to triage clinical needs to effect timely transfer
    Part of recurring concern: Failure to ensure access to required dialysis treatmentPart of recurring concern: Unreliable healthcare patient transfer processes
  2. Inadequate communication between hospitals about dialysis transfer and bed availability
    Part of recurring concern: Failure to ensure access to required dialysis treatment
  3. Delays in considering alternative temporary dialysis
    Part of recurring concern: Failure to ensure access to required dialysis treatment
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. Action

    Establish a joint clinical working group to create a safe patient-transfer pathway and consider measures to avoid transfer delays.

    Stated by Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 28 July 2017.
  2. Action

    Implement an electronic on-call referral system enabling instant referral, timely renal advice and documented communications.

    Stated by Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 28 July 2017.
  3. Action

    Develop and implement an inter-hospital electronic referral system with standardised guidance, safety prompts, responsibility assignment and documented telephone referrals.

    Stated by Northern Care Alliance NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 28 July 2017.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.4

  1. Position

    Further renal replacement therapy was not considered in the patient's best interests because its benefits were limited and its clinical risks significant.

    Stated by Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation TrustNo action considered necessaryThe respondent said that no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to triage clinical needs to effect timely transfer

Wider context from the report

“The deceased was last dialysed at her care home residence on the 4th November 2016 before being admitted as an in-patient at the Royal Albert Edward Infirmary on the 12th November 2016 and correctly assessed as requiring transfer for ongoing dialysis treatment at the Salford Royal Infirmary. However:- a. No transfer to Salford Royal Infirmary, in fact, took place; b. By the time a bed had become available on the 20th November 2016, the condition of the deceased had deteriorated to the extent that transfer could not take place and she was too unwell to tolerate alternative short term dialysis treatment that could be offered at the Royal Albert Edward Infirmary; c. Whilst there was evidence of an active plan of management in the treatment and care of the patient as between the two hospitals, that plan did not provide for action to be taken in the event of the deterioration of the patient as observed in the circumstances of this case; 2. At the Royal Albert Edward Infirmary it would have been possible to consider haemofiltration as a temporary measure, the evidence suggested that: a. This possible alternative was not considered earlier; b. The reason for the deferment of an alternative temporary dialysis at Royal Albert Edward Infirmary was the expectation of a bed becoming available at Salford Royal Infirmary, but there was no evidence that the clinical needs of the patient had been triaged in a manner that effected transfer at an appropriate stage of her treatment and care; c. The quality of communication between the 14th-20th November 2016 raises a fundamental issue of concern in the appropriateness of her treatment and care in light of the fact that the patient was last dialysed on the 4th November 2016. d. There was no evidence received at the Inquest as to when the Royal Albert Edward Infirmary was informed by the Salford Royal Infirmary that a bed was or would have been available for the patient; 3. Accordingly, the case raises issues as to the nature and extent of communication between the two hospitals and the management of patients admitted at Royal Albert Edward Infirmary requiring ongoing dialysis treatment and care. ”

Is this part of a recurring concern?

Yes — Failure to ensure access to required dialysis treatment; Unreliable healthcare patient transfer processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate communication between hospitals about dialysis transfer and bed availability

Wider context from the report

“The deceased was last dialysed at her care home residence on the 4th November 2016 before being admitted as an in-patient at the Royal Albert Edward Infirmary on the 12th November 2016 and correctly assessed as requiring transfer for ongoing dialysis treatment at the Salford Royal Infirmary. However:- a. No transfer to Salford Royal Infirmary, in fact, took place; b. By the time a bed had become available on the 20th November 2016, the condition of the deceased had deteriorated to the extent that transfer could not take place and she was too unwell to tolerate alternative short term dialysis treatment that could be offered at the Royal Albert Edward Infirmary; c. Whilst there was evidence of an active plan of management in the treatment and care of the patient as between the two hospitals, that plan did not provide for action to be taken in the event of the deterioration of the patient as observed in the circumstances of this case; 2. At the Royal Albert Edward Infirmary it would have been possible to consider haemofiltration as a temporary measure, the evidence suggested that: a. This possible alternative was not considered earlier; b. The reason for the deferment of an alternative temporary dialysis at Royal Albert Edward Infirmary was the expectation of a bed becoming available at Salford Royal Infirmary, but there was no evidence that the clinical needs of the patient had been triaged in a manner that effected transfer at an appropriate stage of her treatment and care; c. The quality of communication between the 14th-20th November 2016 raises a fundamental issue of concern in the appropriateness of her treatment and care in light of the fact that the patient was last dialysed on the 4th November 2016. d. There was no evidence received at the Inquest as to when the Royal Albert Edward Infirmary was informed by the Salford Royal Infirmary that a bed was or would have been available for the patient; 3. Accordingly, the case raises issues as to the nature and extent of communication between the two hospitals and the management of patients admitted at Royal Albert Edward Infirmary requiring ongoing dialysis treatment and care. ”

Is this part of a recurring concern?

Yes — Failure to ensure access to required dialysis treatment.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in considering alternative temporary dialysis

Wider context from the report

“The deceased was last dialysed at her care home residence on the 4th November 2016 before being admitted as an in-patient at the Royal Albert Edward Infirmary on the 12th November 2016 and correctly assessed as requiring transfer for ongoing dialysis treatment at the Salford Royal Infirmary. However:- a. No transfer to Salford Royal Infirmary, in fact, took place; b. By the time a bed had become available on the 20th November 2016, the condition of the deceased had deteriorated to the extent that transfer could not take place and she was too unwell to tolerate alternative short term dialysis treatment that could be offered at the Royal Albert Edward Infirmary; c. Whilst there was evidence of an active plan of management in the treatment and care of the patient as between the two hospitals, that plan did not provide for action to be taken in the event of the deterioration of the patient as observed in the circumstances of this case; 2. At the Royal Albert Edward Infirmary it would have been possible to consider haemofiltration as a temporary measure, the evidence suggested that: a. This possible alternative was not considered earlier; b. The reason for the deferment of an alternative temporary dialysis at Royal Albert Edward Infirmary was the expectation of a bed becoming available at Salford Royal Infirmary, but there was no evidence that the clinical needs of the patient had been triaged in a manner that effected transfer at an appropriate stage of her treatment and care; c. The quality of communication between the 14th-20th November 2016 raises a fundamental issue of concern in the appropriateness of her treatment and care in light of the fact that the patient was last dialysed on the 4th November 2016. d. There was no evidence received at the Inquest as to when the Royal Albert Edward Infirmary was informed by the Salford Royal Infirmary that a bed was or would have been available for the patient; 3. Accordingly, the case raises issues as to the nature and extent of communication between the two hospitals and the management of patients admitted at Royal Albert Edward Infirmary requiring ongoing dialysis treatment and care. ”

Is this part of a recurring concern?

Yes — Failure to ensure access to required dialysis treatment.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to transfer patients requiring ongoing dialysis treatment and care

Wider context from the report

“The deceased was last dialysed at her care home residence on the 4th November 2016 before being admitted as an in-patient at the Royal Albert Edward Infirmary on the 12th November 2016 and correctly assessed as requiring transfer for ongoing dialysis treatment at the Salford Royal Infirmary. However:- a. No transfer to Salford Royal Infirmary, in fact, took place; b. By the time a bed had become available on the 20th November 2016, the condition of the deceased had deteriorated to the extent that transfer could not take place and she was too unwell to tolerate alternative short term dialysis treatment that could be offered at the Royal Albert Edward Infirmary; c. Whilst there was evidence of an active plan of management in the treatment and care of the patient as between the two hospitals, that plan did not provide for action to be taken in the event of the deterioration of the patient as observed in the circumstances of this case; 2. At the Royal Albert Edward Infirmary it would have been possible to consider haemofiltration as a temporary measure, the evidence suggested that: a. This possible alternative was not considered earlier; b. The reason for the deferment of an alternative temporary dialysis at Royal Albert Edward Infirmary was the expectation of a bed becoming available at Salford Royal Infirmary, but there was no evidence that the clinical needs of the patient had been triaged in a manner that effected transfer at an appropriate stage of her treatment and care; c. The quality of communication between the 14th-20th November 2016 raises a fundamental issue of concern in the appropriateness of her treatment and care in light of the fact that the patient was last dialysed on the 4th November 2016. d. There was no evidence received at the Inquest as to when the Royal Albert Edward Infirmary was informed by the Salford Royal Infirmary that a bed was or would have been available for the patient; 3. Accordingly, the case raises issues as to the nature and extent of communication between the two hospitals and the management of patients admitted at Royal Albert Edward Infirmary requiring ongoing dialysis treatment and care. ”

Is this part of a recurring concern?

Yes — Failure to ensure access to required dialysis treatment.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of dialysis treatment and care plans to provide for patient deterioration

Wider context from the report

“The deceased was last dialysed at her care home residence on the 4th November 2016 before being admitted as an in-patient at the Royal Albert Edward Infirmary on the 12th November 2016 and correctly assessed as requiring transfer for ongoing dialysis treatment at the Salford Royal Infirmary. However:- a. No transfer to Salford Royal Infirmary, in fact, took place; b. By the time a bed had become available on the 20th November 2016, the condition of the deceased had deteriorated to the extent that transfer could not take place and she was too unwell to tolerate alternative short term dialysis treatment that could be offered at the Royal Albert Edward Infirmary; c. Whilst there was evidence of an active plan of management in the treatment and care of the patient as between the two hospitals, that plan did not provide for action to be taken in the event of the deterioration of the patient as observed in the circumstances of this case; 2. At the Royal Albert Edward Infirmary it would have been possible to consider haemofiltration as a temporary measure, the evidence suggested that: a. This possible alternative was not considered earlier; b. The reason for the deferment of an alternative temporary dialysis at Royal Albert Edward Infirmary was the expectation of a bed becoming available at Salford Royal Infirmary, but there was no evidence that the clinical needs of the patient had been triaged in a manner that effected transfer at an appropriate stage of her treatment and care; c. The quality of communication between the 14th-20th November 2016 raises a fundamental issue of concern in the appropriateness of her treatment and care in light of the fact that the patient was last dialysed on the 4th November 2016. d. There was no evidence received at the Inquest as to when the Royal Albert Edward Infirmary was informed by the Salford Royal Infirmary that a bed was or would have been available for the patient; 3. Accordingly, the case raises issues as to the nature and extent of communication between the two hospitals and the management of patients admitted at Royal Albert Edward Infirmary requiring ongoing dialysis treatment and care. ”

Is this part of a recurring concern?

Yes — Failure to ensure access to required dialysis treatment.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish a joint clinical working group to create a safe patient-transfer pathway and consider measures to avoid transfer delays.

Verbatim wording from the response

“A working group is also to be set up to include clinicians from both Trusts, led by ████████ a Consultant in Acute Medicine at WWL, to prepare a pathway to facilitate the safe transfer of patients as soon as a bed becomes available and to ensure that there continues to be effective communication with SRFT.”

Source location

2017-0199-Response-by-Wrightington-Wigan-and-Leigh-NHS-Trust
Page 3 · response
Published 28 July 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement an electronic on-call referral system enabling instant referral, timely renal advice and documented communications.

Verbatim wording from the response

“The two Trusts are also working together to implement a system which will enable the instant and electronic referral of patients to the on-call Renal team (based at SRFT). The system will allow timely advice to be provided and will ensure that all conversations between the referring Trust and the Renal Centre are clearly documented.”

Source location

2017-0199-Response-by-Wrightington-Wigan-and-Leigh-NHS-Trust
Page 4 · response
Published 28 July 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop and implement an inter-hospital electronic referral system with standardised guidance, safety prompts, responsibility assignment and documented telephone referrals.

Verbatim wording from the response

“Electronic Referral Pathways SRFT are developing an inter-hospital online referral system which aims to standardise advice and guidance as well as providing prompts for specific information. The system will automate the following:”

Source location

2017-0199-Response-by-Salford-Royal-NHS-Trust
Page 2 · response
Published 28 July 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish a consultant-led renal in-reach service at WWL for inpatient advice and management, supported by recruited consultants.

Verbatim wording from the response

“In Reach Salford Royal NHS Foundation Trust (SRFT) is the lead provider in the north sector of Greater Manchester, covering the following six CCG areas: Salford, Bolton, Wigan, Wrightington & Leigh (WWL), Bury, Rochdale, and Oldham. An ‘in reach’ model of care is in place in Pennine Acute (Oldham & Bury) and Royal Bolton Trust. In reach involves a Specialist Consultant attending the local hospital to provide renal advice or management at the local hospital for inpatients. WWL and SRFT have not had such an arrangement in place. However in recent weeks SRFT and WWL have worked collaboratively to address this gap and discussions are in their final stages. Consultants have been recruited and subject to the human resource checks it is expected they will be available to commence an ‘in reach’ service at WWL from 7th August 2017.”

Source location

2017-0199-Response-by-Salford-Royal-NHS-Trust
Page 2 · response
Published 28 July 2017

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Further renal replacement therapy was not considered in the patient's best interests because its benefits were limited and its clinical risks significant.

Verbatim wording from the response

“Mrs Derbyshire was reviewed by ████████ (ST7 Intensive Care) at 12.30 hours on 20 November 2016. ████████ noted that haemofiltration would be a temporary measure and would be unlikely to have helped Mrs Derbyshire to return to her previous state. Mrs Derbyshire’s condition and treatment was discussed with ████████ (Consultant Intensivist) and ████████ (Consultant in Renal Medicine at SRFT) and on the basis of a risk-benefit analysis the conscious decision was taken that further renal therapy would not be in Mrs Derbyshire’s best interests. The decision included consideration of Mrs Derbyshire’s very poor functional baseline leading up to her hospitalisation, her poor quality of life on such treatment and the fact that she was close to the end of her life.”

Source location

2017-0199-Response-by-Wrightington-Wigan-and-Leigh-NHS-Trust
Page 3 · response
Published 28 July 2017

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Transfer to another Trust cannot be facilitated until that Trust has an available bed; interim treatment is provided meanwhile.

Verbatim wording from the response

“I hope the above response is a testament to how seriously the Trust considers the concerns raised by Mrs Derbyshire’s death. I can reassure you that WWL will continue to work with SRFT and other Trusts to try to avoid delays in transferring patients. Unfortunately however, if a patient requires transfer to another Trust for specific treatment, WWL cannot facilitate this transfer until a bed becomes available. The Trust then offers the best treatment to optimise care in the interim.”

Source location

2017-0199-Response-by-Wrightington-Wigan-and-Leigh-NHS-Trust
Page 4 · response
Published 28 July 2017

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The patient's deterioration prompted renewed renal discussion and ICU review; haemofiltration had previously been considered but deemed unsuitable.

Verbatim wording from the response

“In response to your concern regarding the lack of evidence of a plan for the action to be taken in the event of the deterioration, please be reassured that when Mrs Derbyshire’s condition deteriorated on 20th November 2016, her treatment was again discussed with the renal team at SRFT and only at this stage was the advice given to discuss haemofiltration with ICU. The Intensive Care team promptly reviewed Mrs Derbyshire and as noted above, made a difficult risk-benefit assessment to decide on the appropriate treatment for Mrs Derbyshire, following consultation with her family and all the clinicians involved in her care. Prior to this deterioration, Mrs Derbyshire’s condition did not require urgent dialysis and whilst consideration was given to haemofiltration, as noted in Mrs Derbyshire’s notes on 17 November 2016, it was concluded that Mrs Derbyshire was not suitable for this treatment.”

Source location

2017-0199-Response-by-Wrightington-Wigan-and-Leigh-NHS-Trust
Page 4 · response
Published 28 July 2017

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Daily advice was sought, treatment recommendations were documented and followed, so communication between the hospitals did not raise a fundamental concern.

Verbatim wording from the response

“It is very clear from Mrs Derbyshire’s records that there was a high level of daily communication with the renal team at SRFT to discuss Mrs Derbyshire’s condition and treatment and to enquire if a bed was available for transfer. The Trust therefore, respectfully disputes the suggestion that the quality of communication with SRFT between 14th and 20th November 2016 raises a fundamental issue of concern. The advice of the renal team at SRFT was requested daily, the recommended treatment plan was clearly documented in Mrs Derbyshire’s notes and was followed accordingly.”

Source location

2017-0199-Response-by-Wrightington-Wigan-and-Leigh-NHS-Trust
Page 4 · response
Published 28 July 2017

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Continue Medical Director collaboration between both Trusts to progress safer renal transfer arrangements.

    Stated by Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 28 July 2017.
  2. 2

    Provide 2.5 weekly renal-consultant in-reach sessions for in-patients at WWL.

    Stated by Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 28 July 2017.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue Medical Director collaboration between both Trusts to progress safer renal transfer arrangements.

Verbatim wording from the response

“WWL is committed to working in partnership with other NHS Trusts to offer the best possible care to all patients. I have therefore been informed that our Medical Director, ████████ has taken this issue forward with ████████ the Medical Director at SRFT. There is ongoing communication between the Medical Directors to progress this matter.”

Source location

2017-0199-Response-by-Wrightington-Wigan-and-Leigh-NHS-Trust
Page 3 · response
Published 28 July 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide 2.5 weekly renal-consultant in-reach sessions for in-patients at WWL.

Verbatim wording from the response

“An in-reach service is also to be implemented, this will be a service offered by SRFT where Renal Consultants will undertake 2.5 sessions of direct clinical care to in-patients at WWL every week. This will ensure that in-patients receive specialist renal assessment and treatment and will help reduce the length of stay of renal patients and free up acute bed stock faster and more frequently.”

Source location

2017-0199-Response-by-Wrightington-Wigan-and-Leigh-NHS-Trust
Page 4 · response
Published 28 July 2017

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

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Data last updated 7 September 2026