PFD report

Gareth Wynne Tatchell · Prevention of Future Deaths report

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Issued 28 Jul 2025•Swansea and Neath Port Talbot

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
2

Raised in this report

Recipients
1

Named on the report

Responses found
2

Of 1 recipient

Stated actions
14

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Delays in undertaking staging scans
    Part of recurring concern: Unreliable timeliness of radiology imaging and reporting
  2. Delays in the diagnostic, staging and treatment phases of the Suspected Cancer Pathway
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.9

  1. Action

    Maintain specialty action plans addressing cancer pathway non-compliance.

    Stated by Swansea Bay University Local Health BoardStated completedThe respondent said that this action was complete when they made their response on 29 July 2025.
  2. Action

    Provide additional histopathology support to improve turnaround times.

    Stated by Swansea Bay University Local Health BoardStated completedThe respondent said that this action was complete when they made their response on 29 July 2025.
  3. Action

    Monitor individual cancer patients through weekly or fortnightly specialty review meetings.

    Stated by Swansea Bay University Local Health BoardStated completedThe respondent said that this action was complete when they made their response on 29 July 2025.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.3

  1. Position

    Diagnostic testing and staging for patients from other Health Boards are delivered by their home Health Board, not Swansea Bay University Health Board.

    Stated by Swansea Bay University Local Health BoardRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in undertaking staging scans

Wider context from the report

“2. Part of the delays resolve around the time taken to undertake staging scans for the purpose of the diagnostic and staging phase. 3. Two Associate Medical Directors have communicated that delays in undertaking staging scans are ongoing and are having an impact on survivability rates and prognoses by making treatable cancers irreversible. ”

Is this part of a recurring concern?

Yes — Unreliable timeliness of radiology imaging and reporting.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in the diagnostic, staging and treatment phases of the Suspected Cancer Pathway

Wider context from the report

“1. There was a delay in both the diagnostic and staging phase and treatment phase contrary to the timescales in the Suspected Cancer Pathway. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain specialty action plans addressing cancer pathway non-compliance.

Verbatim wording from the response

“• Action plans for each specialty are in place targeted at addressing areas of non-compliance.”

Source location

Response from Bwrdd Lechyd Prifsgol Bae Abertawe
Page 1 · response
Published 29 July 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide additional histopathology support to improve turnaround times.

Verbatim wording from the response

“• Additional support has been provided to histopathology to facilitate improvement in the turnaround times, but this is still an area of considerable challenge for the Health Board.”

Source location

Response from Bwrdd Lechyd Prifsgol Bae Abertawe
Page 2 · response
Published 29 July 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Monitor individual cancer patients through weekly or fortnightly specialty review meetings.

Verbatim wording from the response

“• Monitoring at an individual patient level is in place with weekly or fortnightly review meetings depending on the specialty.”

Source location

Response from Bwrdd Lechyd Prifsgol Bae Abertawe
Page 1 · response
Published 29 July 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Escalate unbooked staging scans after five days through direct contact with referring radiology or tracking teams.

Verbatim wording from the response

“Although we do not directly manage elements of the pathway that occur outside SBUHB, we have oversight and liaise closely with the parent Health Board to expedite tests if needed. For example, if a scan has not been booked by Day 5 after a diagnostic referral has been made, the cancer tracking team in SBUHB will reach out either directly to the radiology department of the referring Health Board or contact the local tracking team to escalate on behalf of the patient.”

Source location

Response from Bwrdd Lechyd Prifsgol Bae Abertawe
Page 2 · response
Published 29 July 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Track cancer patients across the pathway, including referrals to regional specialist services.

Verbatim wording from the response

“We have processes in place that enable us to track all cancer patients’ progress through the pathway. This includes patients who have been referred to regional specialist services in SBUHB from other Health Boards. While we act as the centre for delivery of the specialist care for these patients, diagnostic testing and staging are conducted within their ‘home’ Health Board, as was the case with Mr. Tatchell, who was a resident of Cwm Taf Morgannwg University Health Board (CTMUHB).”

Source location

Response from Bwrdd Lechyd Prifsgol Bae Abertawe
Page 2 · response
Published 29 July 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review head and neck cancer pathway performance against key indicators.

Verbatim wording from the response

“Recent review of the head & neck single cancer pathway, for patient seen between May 2034 and May 2025 (sample n=50) has confirmed positive compliance against key indicators:”

Source location

Response from Bwrdd Lechyd Prifsgol Bae Abertawe
Page 3 · response
Published 29 July 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue advertising and re-advertising to recruit specialist head and neck radiology staff.

Verbatim wording from the response

“Radiology provision to the Head and Neck service is not as robust as the Health Board would like it to be. We have several highly committed clinicians who deliver this specialist service as part of their roles, including three at consultant level and one at Specialty (SAS) Doctor level. We have worked hard to recruit additional staff and there is a continuous process of advertising and re-advertising in place to actively seek suitable applicants. Locum cover was in place until May 2025. We advertised for a replacement, anticipating the locum’s departure, and interviewed two candidates - but were not able to appoint.”

Source location

Response from Bwrdd Lechyd Prifsgol Bae Abertawe
Page 3 · response
Published 29 July 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide 12-month locum radiology cover for the head and neck service from October 2025.

Verbatim wording from the response

“Another round of advertisement has been completed, and we have now secured locum cover for 12 months commencing in October 2025. You can be assured that we are making every effort to recruit in a timely way, recognising that there is a challenge across the UK of recruiting into these highly specialised posts.”

Source location

Response from Bwrdd Lechyd Prifsgol Bae Abertawe
Page 3 · response
Published 29 July 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Track cancer pathway compliance against stage-specific targets and report performance monthly by specialty.

Verbatim wording from the response

“• There are explicit targets for each stage of the cancer pathway: first appointment (10 working days) and Decision to Treat (DTT) by Day 31, DTT to First Definitive Treatment in 32 days. This information is collected for each specialty and reported monthly.”

Source location

Response from Bwrdd Lechyd Prifsgol Bae Abertawe
Page 1 · response
Published 29 July 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Diagnostic testing and staging for patients from other Health Boards are delivered by their home Health Board, not Swansea Bay University Health Board.

Verbatim wording from the response

“We have processes in place that enable us to track all cancer patients’ progress through the pathway. This includes patients who have been referred to regional specialist services in SBUHB from other Health Boards. While we act as the centre for delivery of the specialist care for these patients, diagnostic testing and staging are conducted within their ‘home’ Health Board, as was the case with Mr. Tatchell, who was a resident of Cwm Taf Morgannwg University Health Board (CTMUHB).”

Source location

Response from Bwrdd Lechyd Prifsgol Bae Abertawe
Page 2 · response
Published 29 July 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Swansea Bay University Health Board does not directly manage diagnostic and staging pathway elements occurring outside its area.

Verbatim wording from the response

“Although we do not directly manage elements of the pathway that occur outside SBUHB, we have oversight and liaise closely with the parent Health Board to expedite tests if needed. For example, if a scan has not been booked by Day 5 after a diagnostic referral has been made, the cancer tracking team in SBUHB will reach out either directly to the radiology department of the referring Health Board or contact the local tracking team to escalate on behalf of the patient.”

Source location

Response from Bwrdd Lechyd Prifsgol Bae Abertawe
Page 2 · response
Published 29 July 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

National shortages and recruitment difficulties constrain the Health Board’s ability to provide robust specialist head and neck radiology services.

Verbatim wording from the response

“Radiology is a national shortage specialty that can be a challenge for recruitment, this is further compounded when recruiting sub-speciality interest.”

Source location

Response from Bwrdd Lechyd Prifsgol Bae Abertawe
Page 3 · response
Published 29 July 2025

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. 1

    Hold escalation meetings chaired by senior operational, medical and cancer leads when required.

    Stated by Swansea Bay University Local Health BoardStated completedThe respondent said that this action was complete when they made their response on 29 July 2025.
  2. 2

    Provide monthly cancer performance reports to the Cancer Performance and Information Group and Planned Care and Cancer Board.

    Stated by Swansea Bay University Local Health BoardStated completedThe respondent said that this action was complete when they made their response on 29 July 2025.
  3. 3

    Develop a live digital performance dashboard for cancer pathway assurance.

    Stated by Swansea Bay University Local Health BoardStatus unclearThe respondent did not make the status of this action clear when they made their response on 29 July 2025.
  4. 4

    Hold monthly performance review meetings with Welsh Government.

    Stated by Swansea Bay University Local Health BoardStated completedThe respondent said that this action was complete when they made their response on 29 July 2025.
  5. 5

    Circulate emerging evidence on Clozapine blood-count monitoring to all PCFT prescribers and pharmacists.

    Stated by Pennine Care NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 29 July 2025.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.1

  1. 1

    Existing full blood count monitoring and medical review of abnormalities are considered sufficient to identify and act on abnormal results in patients taking Clozapine.

    Stated by Pennine Care NHS Foundation TrustExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Hold escalation meetings chaired by senior operational, medical and cancer leads when required.

Verbatim wording from the response

“• Escalation meetings are held chaired by the Deputy Chief Operating Officer, Deputy Medical Director and Cancer Lead Clinician as required.”

Source location

Response from Bwrdd Lechyd Prifsgol Bae Abertawe
Page 2 · response
Published 29 July 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide monthly cancer performance reports to the Cancer Performance and Information Group and Planned Care and Cancer Board.

Verbatim wording from the response

“• Monthly performance reported are provided to the Cancer Performance and Information Group (chaired by the Deputy MD) and the Planned Care and Cancer Board (chaired by the Chief Operating Officer).”

Source location

Response from Bwrdd Lechyd Prifsgol Bae Abertawe
Page 2 · response
Published 29 July 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop a live digital performance dashboard for cancer pathway assurance.

Verbatim wording from the response

“In order to monitor the effectiveness of the above actions the following assurance mechanisms have been established:”

Source location

Response from Bwrdd Lechyd Prifsgol Bae Abertawe
Page 2 · response
Published 29 July 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Hold monthly performance review meetings with Welsh Government.

Verbatim wording from the response

“• Monthly review meetings are in place with Welsh Government to monitor Health Board performance.”

Source location

Response from Bwrdd Lechyd Prifsgol Bae Abertawe
Page 2 · response
Published 29 July 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Circulate emerging evidence on Clozapine blood-count monitoring to all PCFT prescribers and pharmacists.

Verbatim wording from the response

“clinicians and will be circulated clearly to all PCFT prescribers and pharmacists. This will further increase the scrutiny of any abnormal full blood count results in patients on established treatment due to the known unlikelihood of Clozapine as a causative factor.”

Source location

Response from Pennine Care
Page 3 · response
Published 29 July 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing full blood count monitoring and medical review of abnormalities are considered sufficient to identify and act on abnormal results in patients taking Clozapine.

Verbatim wording from the response

“In addition to the mandatory white blood cells (WBC) and neutrophil monitoring other full blood count parameters are currently monitored as standard either via Point of care haematological testing (PoCHi) or local lab analysis including POCH-100i - Products Detail.”

Source location

Response from Pennine Care
Page 1 · response
Published 29 July 2025

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
2/1

Data last updated 7 September 2026