PFD report

Dev Dilesh Naran · Prevention of Future Deaths report

Pin Get email alerts Request correction

Issued 14 Oct 2019•Birmingham and Solihull

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
10

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
7

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised10

  1. Lack of retreat space beside the elevated M6
    Part of recurring concern: Insufficient emergency refuge provision on dynamic hard-shoulder motorways
  2. Lack of automatic alerts for lone vehicles stopped in live lanes
  3. Failure to target stationary-vehicle detection research at dynamic hard shoulder schemes and the M6
    Part of recurring concern: Unreliable safety controls for stationary vehicles on dynamic hard-shoulder motorways
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. Action

    Roll out stopped-vehicle detection capability to similar smart motorway schemes, starting with the M3 between Junctions 2 and 4a.

    Stated by National HighwaysStated in progressThe respondent said that this action was in progress when they made their response on 13 November 2019.
  2. Action

    Maintain additional frequent signage identifying whether the hard shoulder is operating as a live lane.

    Stated by National HighwaysStated completedThe respondent said that this action was complete when they made their response on 13 November 2019.
  3. Action

    Operate radar-based stopped-vehicle detection on smart motorway sections of the M25 without a hard shoulder.

    Stated by National HighwaysStated completedThe respondent said that this action was complete when they made their response on 13 November 2019.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.4

  1. Position

    Assessments show dynamic hard shoulder running reduces driver risk compared with motorways without dynamic hard shoulder running.

    Stated by National HighwaysDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of retreat space beside the elevated M6

Wider context from the report

“3. When compared to motorways not operating a Dynamic Hard Shoulder running scheme there is a greater risk that vehicles will stop on the hard shoulder/lane 1 of the M6 in the vicinity of junctions 6 and 5 when the hard shoulder is a live lane and that there will be a greater danger when doing so because: a) there is a 2.5 mile gap in the emergency refuge areas at this point; b) this section of the M6 is elevated and as such there is no land along the edge of the motorway to which occupants of vehicles forced to stop on the hard shoulder can retreat; c) the carriageway to the nearside of the hard shoulder/lane 1 is only 0.4m wide before there is a low raised kerb with a paved area of 1.4m wide bordered by a 0.7m tall retaining wall at the edge of the flyover over which vehicles are restricted in their ability to pull fully out of the live lane; d) although the signage that the hard shoulder is in use as a live lane in this area accords with the Highway Code and the Managed Motorway Network Scheme there is a real risk that drivers seeing a hard shoulder bordered by solid white lines (and who may have used the road when the hard shoulder is not in use as a live lane) may become confused and forget/fail to register that the hard shoulder is operating as a live lane. ”

Is this part of a recurring concern?

Yes — Insufficient emergency refuge provision on dynamic hard-shoulder motorways.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of automatic alerts for lone vehicles stopped in live lanes

Wider context from the report

“2. Those managing the motorway network have no system of automatic alert to a stopped lone vehicle in a live lane and rely on the MIDAS system picking up slow moving traffic, 999 calls and calls from the general public. It is not know how frequently vehicles are stopping on the hard shoulder of the M6 because if there are no calls and no traffic build up the control centre may not become aware. Furthermore, when operators do become aware of a stationary vehicle, they do not routinely look back at how long the vehicle had been stationary before the control room was alerted therefore it is not known on average how long it takes the control room to become aware of a stopped vehicle. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to target stationary-vehicle detection research at dynamic hard shoulder schemes and the M6

Wider context from the report

“5. Mr. Maxwell Brown, Head of Road Design, Safety, Engineering and Standards, at Highways England gave evidence that a colleague is undertaking research into technology that could be used to identify lone stationary vehicles in higher traffic flows. Mr. Brown did not know what technologies were being considered nor what the time scale for this project is. Mr. Brown’s evidence was that this is not being looked at with dynamic hard shoulder running schemes in mind nor for the M6 specifically as it is not regarded as an acute problem. ”

Is this part of a recurring concern?

Yes — Unreliable safety controls for stationary vehicles on dynamic hard-shoulder motorways.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Risk of driver confusion about the hard shoulder operating as a live lane

Wider context from the report

“3. When compared to motorways not operating a Dynamic Hard Shoulder running scheme there is a greater risk that vehicles will stop on the hard shoulder/lane 1 of the M6 in the vicinity of junctions 6 and 5 when the hard shoulder is a live lane and that there will be a greater danger when doing so because: a) there is a 2.5 mile gap in the emergency refuge areas at this point; b) this section of the M6 is elevated and as such there is no land along the edge of the motorway to which occupants of vehicles forced to stop on the hard shoulder can retreat; c) the carriageway to the nearside of the hard shoulder/lane 1 is only 0.4m wide before there is a low raised kerb with a paved area of 1.4m wide bordered by a 0.7m tall retaining wall at the edge of the flyover over which vehicles are restricted in their ability to pull fully out of the live lane; d) although the signage that the hard shoulder is in use as a live lane in this area accords with the Highway Code and the Managed Motorway Network Scheme there is a real risk that drivers seeing a hard shoulder bordered by solid white lines (and who may have used the road when the hard shoulder is not in use as a live lane) may become confused and forget/fail to register that the hard shoulder is operating as a live lane. ”

Is this part of a recurring concern?

Yes — Unsafe road design and layout.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to treat the M6 junctions 5 and 6 risk as an acute problem requiring specific work

Wider context from the report

“6. The effect of this evidence is to cause me concern that the particular nature of the risk on this section of the M6 arising from the matters set out at para 3 above is not regard as an acute problem by the Highways Agency when it should be and that I was not given evidence of specific work being undertaken to address this particular risk. ”

Is this part of a recurring concern?

Yes — Unreliable highway safety risk assessment and remedial-work prioritisation.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Restricted ability for vehicles to pull fully out of the live lane

Wider context from the report

“3. When compared to motorways not operating a Dynamic Hard Shoulder running scheme there is a greater risk that vehicles will stop on the hard shoulder/lane 1 of the M6 in the vicinity of junctions 6 and 5 when the hard shoulder is a live lane and that there will be a greater danger when doing so because: a) there is a 2.5 mile gap in the emergency refuge areas at this point; b) this section of the M6 is elevated and as such there is no land along the edge of the motorway to which occupants of vehicles forced to stop on the hard shoulder can retreat; c) the carriageway to the nearside of the hard shoulder/lane 1 is only 0.4m wide before there is a low raised kerb with a paved area of 1.4m wide bordered by a 0.7m tall retaining wall at the edge of the flyover over which vehicles are restricted in their ability to pull fully out of the live lane; d) although the signage that the hard shoulder is in use as a live lane in this area accords with the Highway Code and the Managed Motorway Network Scheme there is a real risk that drivers seeing a hard shoulder bordered by solid white lines (and who may have used the road when the hard shoulder is not in use as a live lane) may become confused and forget/fail to register that the hard shoulder is operating as a live lane. ”

Is this part of a recurring concern?

Yes — Insufficient emergency refuge provision on dynamic hard-shoulder motorways; Unsafe road width for vehicle passage.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to review stopped-vehicle detection times

Wider context from the report

“2. Those managing the motorway network have no system of automatic alert to a stopped lone vehicle in a live lane and rely on the MIDAS system picking up slow moving traffic, 999 calls and calls from the general public. It is not know how frequently vehicles are stopping on the hard shoulder of the M6 because if there are no calls and no traffic build up the control centre may not become aware. Furthermore, when operators do become aware of a stationary vehicle, they do not routinely look back at how long the vehicle had been stationary before the control room was alerted therefore it is not known on average how long it takes the control room to become aware of a stopped vehicle. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Unavailability of lone-stationary-vehicle detection in higher-flow dynamic hard shoulder schemes

Wider context from the report

“4. The Highways Agency is introducing a radar system to identify lone stationary vehicles on All Lane Running schemes which will operate in low flow. This technology does not operate in moderate to high flow density and is not intended for use on dynamic hard shoulder running schemes where the hard shoulder would not be in use in low flow traffic. ”

Is this part of a recurring concern?

Yes — Unreliable safety controls for stationary vehicles on dynamic hard-shoulder motorways.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Risk to life from vehicles stopping in live motorway lanes

Wider context from the report

“1. Vehicles stopping in live lanes of a motorway create a risk to life due to the speed of the traffic approaching, the difficulty approaching drivers will have in identifying that a vehicle in the lane ahead of them is stationary and the fact that the volume of traffic around any stopped vehicle can inhibit the ability of a driver to take evasive action without coming into contact with other road users. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Gap in emergency refuge areas on the M6 near junctions 5 and 6

Wider context from the report

“3. When compared to motorways not operating a Dynamic Hard Shoulder running scheme there is a greater risk that vehicles will stop on the hard shoulder/lane 1 of the M6 in the vicinity of junctions 6 and 5 when the hard shoulder is a live lane and that there will be a greater danger when doing so because: a) there is a 2.5 mile gap in the emergency refuge areas at this point; b) this section of the M6 is elevated and as such there is no land along the edge of the motorway to which occupants of vehicles forced to stop on the hard shoulder can retreat; c) the carriageway to the nearside of the hard shoulder/lane 1 is only 0.4m wide before there is a low raised kerb with a paved area of 1.4m wide bordered by a 0.7m tall retaining wall at the edge of the flyover over which vehicles are restricted in their ability to pull fully out of the live lane; d) although the signage that the hard shoulder is in use as a live lane in this area accords with the Highway Code and the Managed Motorway Network Scheme there is a real risk that drivers seeing a hard shoulder bordered by solid white lines (and who may have used the road when the hard shoulder is not in use as a live lane) may become confused and forget/fail to register that the hard shoulder is operating as a live lane. ”

Is this part of a recurring concern?

Yes — Insufficient emergency refuge provision on dynamic hard-shoulder motorways.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Roll out stopped-vehicle detection capability to similar smart motorway schemes, starting with the M3 between Junctions 2 and 4a.

Verbatim wording from the response

“3. We have begun to rollout stopped vehicle detection capability to similar schemes which will commence with the M3 between Junctions 2 and 4a to be completed by December 2020. Subject to funding, stopped vehicle detection capability will be included on all future smart motorway schemes beginning construction from March 2020.”

Source location

2019-0341-Response-by-Highways-England
Page 4 · response
Published 13 November 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain additional frequent signage identifying whether the hard shoulder is operating as a live lane.

Verbatim wording from the response

“When the hard shoulder is operating as a live lane, there are frequent signs stating, “Use hard shoulder” providing additional confirmation to drivers that the hard shoulder is operating as a live running lane, as was the case on the M6 Junction 6 to 5 southbound on 31 May 2018. We previously recognised the risk of drivers using the hard shoulder when it is not operating as a live lane and in 2015 introduced additional frequent signage to highlight to drivers the status of the hard shoulder at any given time.”

Source location

2019-0341-Response-by-Highways-England
Page 4 · response
Published 13 November 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Operate radar-based stopped-vehicle detection on smart motorway sections of the M25 without a hard shoulder.

Verbatim wording from the response

“recognised this risk and has undertaken successful trials of a radar detection system which detects stopped vehicles in low flow conditions. This is now operational on all of the smart motorway sections of the M25 without a hard shoulder.”

Source location

2019-0341-Response-by-Highways-England
Page 4 · response
Published 13 November 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Evaluate and test alternative technologies for detecting stopped vehicles in higher-flow conditions, including CCTV analytics, vehicle telemetry and crowdsourced data.

Verbatim wording from the response

“We are exploring other technologies which could reduce the risk to stopped vehicles in higher flow conditions. These include CCTV analytics, vehicle telemetry and crowd sourced data. As these are innovative solutions, which require evaluation and testing, Highways England is unable at this time to set out a timetable if and when this technology will be rolled out on the motorway network. This is also subject to our Government funding settlement for the period 2020-2025 which is yet to be confirmed.”

Source location

2019-0341-Response-by-Highways-England
Page 4 · response
Published 13 November 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Assessments show dynamic hard shoulder running reduces driver risk compared with motorways without dynamic hard shoulder running.

Verbatim wording from the response

“4. Our assessments have shown that the risk to drivers is reduced when a dynamic hard shoulder running scheme compared to motorways not operating dynamic hard shoulder running schemes. This is largely due to the additional technology and enhanced operational management which is not present on conventional motorways. When flows are higher our Motorway Incident Detection and Automatic Signalling (MIDAS) system detects slow moving traffic, and warns drivers by setting appropriate messages and speed limits without operator intervention. This is a proven safety system which, along with comprehensive CCTV coverage, helps to mitigate the risk to stopped vehicles when traffic flows are higher.”

Source location

2019-0341-Response-by-Highways-England
Page 4 · response
Published 13 November 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Frequent signage confirms when the hard shoulder operates as a live lane and mitigates driver confusion about its status.

Verbatim wording from the response

“When the hard shoulder is operating as a live lane, there are frequent signs stating, “Use hard shoulder” providing additional confirmation to drivers that the hard shoulder is operating as a live running lane, as was the case on the M6 Junction 6 to 5 southbound on 31 May 2018. We previously recognised the risk of drivers using the hard shoulder when it is not operating as a live lane and in 2015 introduced additional frequent signage to highlight to drivers the status of the hard shoulder at any given time.”

Source location

2019-0341-Response-by-Highways-England
Page 4 · response
Published 13 November 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

MIDAS, comprehensive CCTV, operational oversight and warning systems mitigate risks to stopped vehicles during higher traffic flows.

Verbatim wording from the response

“If a driver does not stop in a place of relative safety (such as an emergency refuge area) smart motorways have far greater operational oversight and technology than other high-speed roads to reduce the risk to road users. Once our control centre is aware of the situation (which may be via the Police or roadside technology such as CCTV), we can use the smart motorway technology to set lane closures and warning signals, as well as dispatching a Highways England Traffic Officer to assist.”

Source location

2019-0341-Response-by-Highways-England
Page 3 · response
Published 13 November 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

A timetable for higher-flow stopped-vehicle detection cannot be provided because technologies require evaluation and testing and funding is unconfirmed.

Verbatim wording from the response

“We are exploring other technologies which could reduce the risk to stopped vehicles in higher flow conditions. These include CCTV analytics, vehicle telemetry and crowd sourced data. As these are innovative solutions, which require evaluation and testing, Highways England is unable at this time to set out a timetable if and when this technology will be rolled out on the motorway network. This is also subject to our Government funding settlement for the period 2020-2025 which is yet to be confirmed.”

Source location

2019-0341-Response-by-Highways-England
Page 4 · response
Published 13 November 2019

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. 1

    Deliver repeated motorway safety information campaigns covering emergencies, Red X, keeping left, variable speed limits and breakdowns.

    Stated by National HighwaysStated plannedThe respondent said that this action was planned when they made their response on 13 November 2019.
  2. 2

    Complete enhancements to emergency refuge area signage and road-surface markings on the M6 southbound between Junctions 6 and 5.

    Stated by National HighwaysStated completedThe respondent said that this action was complete when they made their response on 13 November 2019.
  3. 3

    Support the Department for Transport’s evidence stocktake on smart motorway safety.

    Stated by National HighwaysStated in progressThe respondent said that this action was in progress when they made their response on 13 November 2019.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver repeated motorway safety information campaigns covering emergencies, Red X, keeping left, variable speed limits and breakdowns.

Verbatim wording from the response

“We will be repeating our information campaigns on using motorways in four waves between January 2020 and March 2021. The upcoming January campaign messaging will focus on what to do in an emergency and Red X.”

Source location

2019-0341-Response-by-Highways-England
Page 3 · response
Published 13 November 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete enhancements to emergency refuge area signage and road-surface markings on the M6 southbound between Junctions 6 and 5.

Verbatim wording from the response

“Over the last 18 months we have also been rolling out enhancements to the emergency refuge areas across the smart motorway network to increase driver awareness of their location. This has included a brand-new design of sign, more frequent approach signage and an associated orange road surface. This work has recently been completed on the M6 southbound between Junctions 6 and 5 where this incident occurred.”

Source location

2019-0341-Response-by-Highways-England
Page 3 · response
Published 13 November 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Support the Department for Transport’s evidence stocktake on smart motorway safety.

Verbatim wording from the response

“Recognising concerns around smart motorways, the Secretary of State for Transport has asked the Department for Transport to carry out an evidence stocktake to gather the facts about smart motorway safety. We are supporting the Department in its work on this. The Department for Transport will be publishing the outcome of this stocktake after the General Election. Should any matters arise from this stocktake, which are relevant to this Inquest, then Highways England undertake to inform the Area Coroner accordingly.”

Source location

2019-0341-Response-by-Highways-England
Page 2 · response
Published 13 November 2019

Open published response
Back to top

Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
1/1

Data last updated 7 September 2026