PFD report

Leslie Alfred Pates · Prevention of Future Deaths report

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Issued 30 Jan 2014•Manchester South

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
5

Raised in this report

Recipients
2

Named on the report

Responses found
1

Of 2 recipients

Stated actions
14

Described in responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised5

  1. Breakdown in communication between the hospital and the family
  2. Failure to consider the family’s views before discharge planning and implementation
    Part of recurring concern: Failure to involve families and carers in discharge planning and decisionsPart of recurring concern: Unreliable hospital discharge processes
  3. Failure to hold the required pre-discharge meeting with the family
    Part of recurring concern: Failure to involve families and carers in discharge planning and decisionsPart of recurring concern: Unreliable hospital discharge processes
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.9

  1. Action

    Create ward and departmental information boards and posters to improve access to the ITT.

    Stated by Tameside and Glossop Integrated Care NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 30 January 2014.
  2. Action

    Ensure care plans are accurately prepared, shared with patients and consenting next of kin, and agreed before discharge.

    Stated by Tameside and Glossop Integrated Care NHS Foundation TrustStatus unclearThe respondent did not make the status of this action clear when they made their response on 30 January 2014.
  3. Action

    Formulate complex care plans for all parties to agree before patients return home.

    Stated by Tameside and Glossop Integrated Care NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 30 January 2014.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Breakdown in communication between the hospital and the family

Wider context from the report

“1. There has been a complete breakdown in effective communication between the hospital and the family of the deceased. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to consider the family’s views before discharge planning and implementation

Wider context from the report

“2. Neither the hospital staff nor the social services staff took any, or any proper, account of the wishes and views of the family prior to the discharge home of the patient. 3. The patient who was aged 80 years was sent home with severe pressure sores and without the facility of a pressure relieving mattress. 4. Tameside Social Services failed completely or adequately to consider the views of the family of the deceased before determining and bringing into effect a plan for his discharge. ”

Is this part of a recurring concern?

Yes — Failure to involve families and carers in discharge planning and decisions; Unreliable hospital discharge processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to hold the required pre-discharge meeting with the family

Wider context from the report

“5. The required “meeting” between Social Services and the family prior to discharge from hospital, simply never took place. ”

Is this part of a recurring concern?

Yes — Failure to involve families and carers in discharge planning and decisions; Unreliable hospital discharge processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of a pressure-relieving mattress at discharge home

Wider context from the report

“2. Neither the hospital staff nor the social services staff took any, or any proper, account of the wishes and views of the family prior to the discharge home of the patient. 3. The patient who was aged 80 years was sent home with severe pressure sores and without the facility of a pressure relieving mattress. 4. Tameside Social Services failed completely or adequately to consider the views of the family of the deceased before determining and bringing into effect a plan for his discharge. ”

Is this part of a recurring concern?

Yes — Failure to ensure safe post-discharge arrangements for vulnerable patients and residents; Inadequate management of pressure ulcers; Unreliable hospital discharge processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Discharge home with severe pressure sores

Wider context from the report

“2. Neither the hospital staff nor the social services staff took any, or any proper, account of the wishes and views of the family prior to the discharge home of the patient. 3. The patient who was aged 80 years was sent home with severe pressure sores and without the facility of a pressure relieving mattress. 4. Tameside Social Services failed completely or adequately to consider the views of the family of the deceased before determining and bringing into effect a plan for his discharge. ”

Is this part of a recurring concern?

Yes — Inadequate management of pressure ulcers; Unreliable hospital discharge processes.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Create ward and departmental information boards and posters to improve access to the ITT.

Verbatim wording from the response

“In addition, the profile of the ITT team is being raised through public awareness and increased visibility and open access”

Source location

2014-0043-Response-by-Tamside-Hospital-NHS
Page 3 · response
Published 30 January 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Ensure care plans are accurately prepared, shared with patients and consenting next of kin, and agreed before discharge.

Verbatim wording from the response

“All plans of care for patients must be shared with the patient and, with patient’s consent, their next of kin and agreed before discharge.”

Source location

2014-0043-Response-by-Tamside-Hospital-NHS
Page 2 · response
Published 30 January 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Formulate complex care plans for all parties to agree before patients return home.

Verbatim wording from the response

“A complex care plan has been formulated for all parties to agree the patient is supported and fully ready for home.”

Source location

2014-0043-Response-by-Tamside-Hospital-NHS
Page 2 · response
Published 30 January 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Document through IAS/EIS systems that ITT cases have been discussed with patients and designated carers.

Verbatim wording from the response

“The Team leader to ensure through the computer systems between social services and the Trust (IAS/EIS systems) that there is documented evidence that all Integrated Transfer Team (ITT) cases have been discussed with patients and their designated carers.”

Source location

2014-0043-Response-by-Tamside-Hospital-NHS
Page 2 · response
Published 30 January 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide ITT access through a social worker six days weekly and a Clinical Discharge Facilitator seven days weekly.

Verbatim wording from the response

“• The team has a social worker available 6 days a week to patients and relatives and a Clinical Discharge Facilitator (CDF) available seven days a week, from 0800-2000hrs to speak with patients, staff and relatives for advice.”

Source location

2014-0043-Response-by-Tamside-Hospital-NHS
Page 3 · response
Published 30 January 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Produce and publish a “Leaving our Care” leaflet for patients and carers.

Verbatim wording from the response

“A Leaflet has been produced and is in publication process for patients and carers about “Leaving our Care”.”

Source location

2014-0043-Response-by-Tamside-Hospital-NHS
Page 2 · response
Published 30 January 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop a discharge checklist confirming MDT engagement with patients and families before discharge.

Verbatim wording from the response

“To improve effective communication between the Integrated Transfer Team and the patients and their immediate carers/family regarding the discharge plan, the following actions are being taken.”

Source location

2014-0043-Response-by-Tamside-Hospital-NHS
Page 1 · response
Published 30 January 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide patients and families opportunities to discuss discharge plans and a dedicated social-worker contact number.

Verbatim wording from the response

“To ensure the patients and families wishes are fully raised and given full consideration in the discharge process the following actions have been undertaken:”

Source location

2014-0043-Response-by-Tamside-Hospital-NHS
Page 2 · response
Published 30 January 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Assess and document equipment needs for patients returning home with care packages, using timely referrals and discharge checklist meetings.

Verbatim wording from the response

“All patients returning home with care package will have their equipment needs assessed and documented in hospital.”

Source location

2014-0043-Response-by-Tamside-Hospital-NHS
Page 2 · response
Published 30 January 2014

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. 1

    Escalate the SHOP board-round process across the Trust and embed it as routine practice.

    Stated by Tameside and Glossop Integrated Care NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 30 January 2014.
  2. 2

    Train new staff on discharge planning and train staff on discharge nursing documentation while maintaining a training database.

    Stated by Tameside and Glossop Integrated Care NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 30 January 2014.
  3. 3

    Monitor social-worker care-plan documentation and involvement through IAS systems, supervision and daily length-of-stay audits.

    Stated by Tameside and Glossop Integrated Care NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 30 January 2014.
  4. 4

    Induct temporary Transfer Team workers within one week and provide documented support and regular supervision.

    Stated by Tameside and Glossop Integrated Care NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 30 January 2014.
  5. 5

    Run and document daily SHOP multidisciplinary board rounds on two medical wards.

    Stated by Tameside and Glossop Integrated Care NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 30 January 2014.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Escalate the SHOP board-round process across the Trust and embed it as routine practice.

Verbatim wording from the response

“A Pilot of “Sick Patients Home Other Plan” (SHOP) is in progress on two medical wards. This is to be escalated across the trust over the next 3 months and become embedded practice. This will improve ward based communication to the discharge team and is documented. The SHOP process is a full MDT process daily where all patients are discussed and discharge plans agreed daily. This is documented and evidenced by the ITT team.”

Source location

2014-0043-Response-by-Tamside-Hospital-NHS
Page 3 · response
Published 30 January 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Train new staff on discharge planning and train staff on discharge nursing documentation while maintaining a training database.

Verbatim wording from the response

“• CDF team are providing training to new staff on their Corporate Induction about planning discharges.”

Source location

2014-0043-Response-by-Tamside-Hospital-NHS
Page 3 · response
Published 30 January 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Monitor social-worker care-plan documentation and involvement through IAS systems, supervision and daily length-of-stay audits.

Verbatim wording from the response

“Each member of the ITT should ensure all care plans are prepared accurately and presented before being discussed and shared. This will be monitored through regular supervision of Tameside MBC staff and through daily length of stay. The ITT supervisors will monitor documentation via Social worker IAS system.”

Source location

2014-0043-Response-by-Tamside-Hospital-NHS
Page 2 · response
Published 30 January 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Induct temporary Transfer Team workers within one week and provide documented support and regular supervision.

Verbatim wording from the response

“To ensure all newly appointed staff/agency workers are adequately orientated to the hospital and all procedures and policies are outlined from both Tameside MBC and Tameside Foundation Trust (TFT) to the expected standards of practice.”

Source location

2014-0043-Response-by-Tamside-Hospital-NHS
Page 2 · response
Published 30 January 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Run and document daily SHOP multidisciplinary board rounds on two medical wards.

Verbatim wording from the response

“To improve communication from the ward staff to the ITT through the induction of robust daily SHOP board round.”

Source location

2014-0043-Response-by-Tamside-Hospital-NHS
Page 3 · response
Published 30 January 2014

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026