PFD report

John Willis Humphries · Prevention of Future Deaths report

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Issued 1 Sep 2021•South London

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
2

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
4

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Failure to seek guidance on managing resistance to turning
    Part of recurring concern: Unreliable escalation by care staff for required medical attention
  2. Lack of skin integrity assessments and preventive measures in A&E
    Part of recurring concern: Failure to provide coordinated skin care across healthcare services
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. Action

    Cascade pressure-ulcer prevention initiatives and new actions effectively across all clinical departments.

    Stated by Croydon Health Services NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 9 September 2021.
  2. Action

    Roll out the agreed pressure-ulcer prevention actions across the organisation.

    Stated by Croydon Health Services NHS TrustStated completedThe respondent said that this action was complete when they made their response on 9 September 2021.
  3. Action

    Place monitoring and evaluation of the actions on the monthly pressure-ulcer prevention meeting agenda for at least three months.

    Stated by Croydon Health Services NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 9 September 2021.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to seek guidance on managing resistance to turning

Wider context from the report

“(2) When Mr Humphries resisted being turned, no advice was sought from external professionals or the nursing home as to how to manage the situation. The nursing home in particular had effectively employed a range of strategies to deal with the situation and would have been able to provide guidance had the staff been contacted. ”

Is this part of a recurring concern?

Yes — Unreliable escalation by care staff for required medical attention.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of skin integrity assessments and preventive measures in A&E

Wider context from the report

“(1) I heard evidence that Mr Humphries’ pressure sore probably started in A&E where he stayed for a long period before being moved to a ward. I was not informed of any skin integrity assessments or measures whilst he was in A&E. ”

Is this part of a recurring concern?

Yes — Failure to provide coordinated skin care across healthcare services.

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Cascade pressure-ulcer prevention initiatives and new actions effectively across all clinical departments.

Verbatim wording from the response

“• Communication of all the initiatives and new actions from the Pressure Ulcer prevention group to be effectively cascades to all departments”

Source location

2021-0291-Response-from-Croydon-Health-Services-NHS-Trust
Page 2 · response
Published 9 September 2021

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Roll out the agreed pressure-ulcer prevention actions across the organisation.

Verbatim wording from the response

“6. Agreed Actions: Although there was a particular focus in the Emergency Department and Fairfield 1 in response to this PFD the actions have been rolled out across the organisation.”

Source location

2021-0291-Response-from-Croydon-Health-Services-NHS-Trust
Page 1 · response
Published 9 September 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Place monitoring and evaluation of the actions on the monthly pressure-ulcer prevention meeting agenda for at least three months.

Verbatim wording from the response

“5. Response of Pressure Ulcer Reduction group: Following the receipt of the PFD the Organisations Pressure Ulcer Prevention group met on the 22nd September 2021 to discuss and review the immediate actions but in place by the Associate Director of Nursing as an immediate response to the notification.”

Source location

2021-0291-Response-from-Croydon-Health-Services-NHS-Trust
Page 1 · response
Published 9 September 2021

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. 1

    Submit the full action plan and paper to the Nursing, Midwifery, AHP and Carers Board and Integrated Quality Assurance Group for discussion on the scheduled dates.

    Stated by Croydon Health Services NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 9 September 2021.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Submit the full action plan and paper to the Nursing, Midwifery, AHP and Carers Board and Integrated Quality Assurance Group for discussion on the scheduled dates.

Verbatim wording from the response

“The full action plan is attached as appendix 1”

Source location

2021-0291-Response-from-Croydon-Health-Services-NHS-Trust
Page 2 · response
Published 9 September 2021

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026