PFD report

Anthony David Blower · Prevention of Future Deaths report

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Issued 31 Dec 2022•Hampshire, Portsmouth and Southampton

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
3

Raised in this report

Recipients
2

Named on the report

Responses found
1

Of 2 recipients

Stated actions
15

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised3

  1. Failure to update nursing care plan risk assessments in response to changes in clinical presentation and falls
    Part of recurring concern: Failure to update risk assessments after material changes or safety eventsPart of recurring concern: Inadequate control of falls risks
  2. Failure to assign overall responsibility for monitoring adherence to hydration requirements
    Part of recurring concern: Failure to reliably monitor patient fluid balance
  3. Poor completion of nursing care plan documentation
    Part of recurring concern: Incomplete, inaccurate or unavailable clinical and care records
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.6

  1. Action

    Deliver documentation education through the reviewed preceptorship programme for newly registered nurses and healthcare support workers.

    Stated by Portsmouth Hospitals University NHS TrustStated completedThe respondent said that this action was complete when they made their response on 9 January 2023.
  2. Action

    Audit completion and updating of clinical documentation.

    Stated by Portsmouth Hospitals University NHS TrustStated completedThe respondent said that this action was complete when they made their response on 9 January 2023.
  3. Action

    Update documentation systems to improve clinical record completeness and accessibility.

    Stated by Portsmouth Hospitals University NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 9 January 2023.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    Existing multidisciplinary observation, clinical assessment and selective fluid-charting arrangements are considered sufficient to monitor patients’ hydration without one overall monitor.

    Stated by Portsmouth Hospitals University NHS TrustExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to update nursing care plan risk assessments in response to changes in clinical presentation and falls

Wider context from the report

“1) Evidence at inquest revealed that none of the nursing care plan risk assessments, which had been completed on Mr Blower’s arrival on the ward, had been updated during his stay. I heard evidence that there are changes to his clinical presentation that were recorded in the nursing notes and that these should have been reflected in updated risk assessments. The multi factorial falls risk assessment had not been fully updated after an in-patient fall by Mr Blower. The evidence I heard from the nursing staff was that they are potentially missing opportunities for nursing interventions when risk assessments are not updated and that they do not always have the time to review the nursing notes. I note that the hospital is carrying out audits of documentation completion and updating some systems. However, some 2 years after the death of Mr Blower, the ward manager stated in evidence that her reviews of care plans showed a huge variety in the level of completion and that records with documentation remained poor. The hospital witnesses noted that staff were under significant time pressure and completing documentation is not seen as a priority. ”

Is this part of a recurring concern?

Yes — Failure to update risk assessments after material changes or safety events; Inadequate control of falls risks.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to assign overall responsibility for monitoring adherence to hydration requirements

Wider context from the report

“2) Mr Blower was found to be dehydrated and he required IV fluids during his admission. The hospital nutrition policy (section entitled hydration) states that it is the responsibility of the registered nurse and medical practitioner to ensure patients receive adequate fluids and that a minimum of 7 drinks should be provided daily. In evidence I was informed that the nurses monitor fluid intake by keeping an eye on water levels in patients’ jugs (for those not deemed to require fluid intake charts). There is no-one on a ward with overall responsibility for ensuring that the trust policy on hydration is adhered to. Representations from the hospital state that other members of staff also keep an eye on nutrition. This was not sufficient to prevent Mr Blower from becoming seriously dehydrated. ”

Is this part of a recurring concern?

Yes — Failure to reliably monitor patient fluid balance.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Poor completion of nursing care plan documentation

Wider context from the report

“1) Evidence at inquest revealed that none of the nursing care plan risk assessments, which had been completed on Mr Blower’s arrival on the ward, had been updated during his stay. I heard evidence that there are changes to his clinical presentation that were recorded in the nursing notes and that these should have been reflected in updated risk assessments. The multi factorial falls risk assessment had not been fully updated after an in-patient fall by Mr Blower. The evidence I heard from the nursing staff was that they are potentially missing opportunities for nursing interventions when risk assessments are not updated and that they do not always have the time to review the nursing notes. I note that the hospital is carrying out audits of documentation completion and updating some systems. However, some 2 years after the death of Mr Blower, the ward manager stated in evidence that her reviews of care plans showed a huge variety in the level of completion and that records with documentation remained poor. The hospital witnesses noted that staff were under significant time pressure and completing documentation is not seen as a priority. ”

Is this part of a recurring concern?

Yes — Incomplete, inaccurate or unavailable clinical and care records.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver documentation education through the reviewed preceptorship programme for newly registered nurses and healthcare support workers.

Verbatim wording from the response

“With regard to nursing staff, the trust has recently reviewed its preceptorship programme for all newly registered nursing staff and for the new HCSW workforce. This includes a comprehensive overview of documentation as part of a fundamentals of care education package.”

Source location

Response from Portsmouth Hospitals University (2)
Page 2 · response
Published 9 January 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit completion and updating of clinical documentation.

Verbatim wording from the response

“Good documentation is vital to the provision of good quality clinical care as you acknowledge above, and as is explained in the letter of 20th December 2022, (attached) the Trust does audit documentation and is in the process of updating its systems.”

Source location

Response from Portsmouth Hospitals University (2)
Page 2 · response
Published 9 January 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update documentation systems to improve clinical record completeness and accessibility.

Verbatim wording from the response

“Good documentation is vital to the provision of good quality clinical care as you acknowledge above, and as is explained in the letter of 20th December 2022, (attached) the Trust does audit documentation and is in the process of updating its systems.”

Source location

Response from Portsmouth Hospitals University (2)
Page 2 · response
Published 9 January 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work with the Integrated Care Board and regional acute trusts towards a paper-free electronic patient record.

Verbatim wording from the response

“The current hybrid between paper and electronic records on the wards creates greater complexity and inefficiency for our staff in terms of recording information. It also leads to there being a more fragmented overall record which makes it harder for members of the multidisciplinary team to be aware of all the information that has been recorded for any given patient. The ambition of PHU and similar NHS Trusts who have not already done so, is to move to a true paper free Electronic Patient Record (EPR). We are working with the Integrated Care Board (ICB) and other Acute Trusts in Hampshire and Isle of Wight to achieve that goal over time.”

Source location

Response from Portsmouth Hospitals University (2)
Page 2 · response
Published 9 January 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue ward accreditation assessments, including care-plan and patient-record reviews, feedback, action planning and governance reporting.

Verbatim wording from the response

“The trust is in a transitional period with many of our systems moving over to digital formats. This hybrid system makes auditing more challenging in the short term, but I would like to provide you with assurance that auditing does continue, in a variety of ways.”

Source location

Response from Portsmouth Hospitals University
Page 1 · response
Published 9 January 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete the decision-making process on adopting electronic clinical-note forms to improve completion of mandated fields.

Verbatim wording from the response

“iii) As you may be aware, the trust is currently transitioning towards an electronic solution for clinical notes (digital forms) which will enable an improvement in the completion of key mandated fields. This will be about 3-6 months in the decision-”

Source location

Response from Portsmouth Hospitals University
Page 2 · response
Published 9 January 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing multidisciplinary observation, clinical assessment and selective fluid-charting arrangements are considered sufficient to monitor patients’ hydration without one overall monitor.

Verbatim wording from the response

“2. I understand that at the inquest you heard evidence about the difficulties of ensuring that those patients who do not have fluid charts are offered 7 drinks a day and that nurses try and keep an eye on water jugs, etc. I understand you were concerned that no one has overall responsibility for monitoring of fluids for those patients without fluid charts.”

Source location

Response from Portsmouth Hospitals University
Page 3 · response
Published 9 January 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing ward accreditation and clinical audit processes are considered sufficient to address nursing documentation and care-plan completion concerns.

Verbatim wording from the response

“The trust is in a transitional period with many of our systems moving over to digital formats. This hybrid system makes auditing more challenging in the short term, but I would like to provide you with assurance that auditing does continue, in a variety of ways.”

Source location

Response from Portsmouth Hospitals University
Page 1 · response
Published 9 January 2023

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.9

  1. 1

    Re-establish the Nutrition and Hydration Steering Group to oversee strategy development.

    Stated by Portsmouth Hospitals University NHS TrustStated completedThe respondent said that this action was complete when they made their response on 9 January 2023.
  2. 2

    Update the Nutrition and Hydration strategy to clarify risk factors requiring fluid balance charts.

    Stated by Portsmouth Hospitals University NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 9 January 2023.
  3. 3

    Recruit and train dementia volunteers to support confused and vulnerable patients during mealtimes.

    Stated by Portsmouth Hospitals University NHS TrustStated completedThe respondent said that this action was complete when they made their response on 9 January 2023.
  4. 4

    Reinstate a multidisciplinary nutritional committee to protect mealtimes and monitor nutrition and hydration performance.

    Stated by Portsmouth Hospitals University NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 9 January 2023.
  5. 5

    Implement the trust-wide electronic prescribing and medicines administration system and establish routine nutritional-supplement prescribing and administration audits.

    Stated by Portsmouth Hospitals University NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 9 January 2023.
  6. 6

    Audit completion of nutritional assessments within one day of admission.

    Stated by Portsmouth Hospitals University NHS TrustStated completedThe respondent said that this action was complete when they made their response on 9 January 2023.
  7. 7

    Repeat ward accreditation assessments using a scoring system and initially review wards at six-month intervals.

    Stated by Portsmouth Hospitals University NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 9 January 2023.
  8. 8

    Provide trained mealtime volunteers to help frail patients access meals and engage socially during mealtimes.

    Stated by Portsmouth Hospitals University NHS TrustStated completedThe respondent said that this action was complete when they made their response on 9 January 2023.
  9. 9

    Review nutrition and hydration standards, including opportunities to improve meal access and out-of-hours provision.

    Stated by Portsmouth Hospitals University NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 9 January 2023.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.1

  1. 1

    Routine hydration is addressed through scheduled drinks, refreshed water jugs and additional beverages; fluid charts are reserved for patients with clinical need.

    Stated by Portsmouth Hospitals University NHS TrustExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Re-establish the Nutrition and Hydration Steering Group to oversee strategy development.

Verbatim wording from the response

“The Trust recognises the importance of having a Nutrition and Hydration strategy to support clearer guidance on decision making around which risk factors should lead to a patient being placed on a fluid balance chart. We have just re-established the Trust’s Nutrition and Hydration Steering Group which has been tasked with updating that strategy.”

Source location

Response from Portsmouth Hospitals University (2)
Page 3 · response
Published 9 January 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update the Nutrition and Hydration strategy to clarify risk factors requiring fluid balance charts.

Verbatim wording from the response

“The Trust recognises the importance of having a Nutrition and Hydration strategy to support clearer guidance on decision making around which risk factors should lead to a patient being placed on a fluid balance chart. We have just re-established the Trust’s Nutrition and Hydration Steering Group which has been tasked with updating that strategy.”

Source location

Response from Portsmouth Hospitals University (2)
Page 3 · response
Published 9 January 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Recruit and train dementia volunteers to support confused and vulnerable patients during mealtimes.

Verbatim wording from the response

“One approach that we have deployed since the pandemic is the addition of mealtime volunteers. These specialised volunteers receive additional training to support frail patients to access their meals whilst they are hot and talk to them so that they have a social experience during mealtimes. A small number of Dementia volunteers have also been recruited and trained to provide additional support with engaging confused and vulnerable patients at mealtimes in an attempt to help them maintain interest and tempt them to eat throughout mealtimes.”

Source location

Response from Portsmouth Hospitals University
Page 3 · response
Published 9 January 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Reinstate a multidisciplinary nutritional committee to protect mealtimes and monitor nutrition and hydration performance.

Verbatim wording from the response

“The Trust is also planning to reinstate the nutritional committee in the New Year, which I will attend in my capacity as the Deputy Director of Nursing for Quality and Safety, this forum will provide a senior focus to ensure that wards are protecting mealtimes so that patients are not interrupted or undergoing examinations/ investigations during mealtimes. There will be a multidisciplinary membership for the committee, and we will be challenging ourselves to ensure that we are monitoring our performance in this fundamental area of care and exploring as many opportunities as possible to improve the nutritional status of our patients. Other Trusts have introduced finger food menus and innovative schemes to enhance access to out of hours provision of meals and this will be included within the review of how nutrition and hydration standards can be improved for our patients at PHU.”

Source location

Response from Portsmouth Hospitals University
Page 4 · response
Published 9 January 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement the trust-wide electronic prescribing and medicines administration system and establish routine nutritional-supplement prescribing and administration audits.

Verbatim wording from the response

“making process then progressive work over an estimated 2 years after this if it is decided that an ‘all in one’ solution is to be purchased. The trust is also currently implementing an electronic prescribing and medicines administration system Trust wide. The digimed Electronic Prescribing and Medicines Administration (EPMA) system will be fully deployed trust wide by June 2023 and this will enable routine audits to be completed and reported on detailing the reliability of prescribing and administering nutritional supplements to Inpatients.”

Source location

Response from Portsmouth Hospitals University
Page 3 · response
Published 9 January 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit completion of nutritional assessments within one day of admission.

Verbatim wording from the response

“In addition, we do audit the completion of nutritional assessments within 1 day of admission and attached is the data from the latest audit which demonstrates that the vast majority of patients do have their risk of malnutrition assessed within the first day of admission.”

Source location

Response from Portsmouth Hospitals University
Page 3 · response
Published 9 January 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Repeat ward accreditation assessments using a scoring system and initially review wards at six-month intervals.

Verbatim wording from the response

“All wards will have ward accreditation assessments repeated and a scoring system will be in place for the second round of assessments which will rate the wards as Outstanding, Great, Good or Working towards Accreditation. Their rating will then determine how regularly they are reviewed, which will be at a 6 monthly interval initially.”

Source location

Response from Portsmouth Hospitals University
Page 2 · response
Published 9 January 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide trained mealtime volunteers to help frail patients access meals and engage socially during mealtimes.

Verbatim wording from the response

“One approach that we have deployed since the pandemic is the addition of mealtime volunteers. These specialised volunteers receive additional training to support frail patients to access their meals whilst they are hot and talk to them so that they have a social experience during mealtimes. A small number of Dementia volunteers have also been recruited and trained to provide additional support with engaging confused and vulnerable patients at mealtimes in an attempt to help them maintain interest and tempt them to eat throughout mealtimes.”

Source location

Response from Portsmouth Hospitals University
Page 3 · response
Published 9 January 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review nutrition and hydration standards, including opportunities to improve meal access and out-of-hours provision.

Verbatim wording from the response

“The Trust is also planning to reinstate the nutritional committee in the New Year, which I will attend in my capacity as the Deputy Director of Nursing for Quality and Safety, this forum will provide a senior focus to ensure that wards are protecting mealtimes so that patients are not interrupted or undergoing examinations/ investigations during mealtimes. There will be a multidisciplinary membership for the committee, and we will be challenging ourselves to ensure that we are monitoring our performance in this fundamental area of care and exploring as many opportunities as possible to improve the nutritional status of our patients. Other Trusts have introduced finger food menus and innovative schemes to enhance access to out of hours provision of meals and this will be included within the review of how nutrition and hydration standards can be improved for our patients at PHU.”

Source location

Response from Portsmouth Hospitals University
Page 4 · response
Published 9 January 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Routine hydration is addressed through scheduled drinks, refreshed water jugs and additional beverages; fluid charts are reserved for patients with clinical need.

Verbatim wording from the response

“Inpatients are routinely offered a drink at 7 scheduled beverage rounds a day, 6 of these are carried out by housekeeping staff with the final nighttime round being carried out by ward nursing staff. In addition, water jugs are provided for all patients which are refreshed throughout the day as required and should be checked/topped up by housekeeping staff at mealtimes. Additional beverages are also available throughout the day via ward staff, who will contact a housekeeper or access the beverage trolley if required.”

Source location

Response from Portsmouth Hospitals University (2)
Page 2 · response
Published 9 January 2023

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

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Data last updated 7 September 2026