PFD report

Ruwaida Abdi Adan · Prevention of Future Deaths report

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Issued 22 Oct 2022•East London

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
4

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
11

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised4

  1. Lack of evidence of effective training and monitoring of track marshals
  2. Failure of track marshals to consistently identify loose clothing or hair outside race suits
  3. Reliance on reception-area checks that do not reliably identify long hair outside race suits
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.7

  1. Action

    Conduct a post-accident review of safety arrangements that resulted in additional and enhanced safety measures.

    Stated by Capital KartsStated completedThe respondent said that this action was complete when they made their response on 26 October 2022.
  2. Action

    Require pit-lane marshals to conduct repeated pre-race checks for helmets, loose clothing and unsecured hair at entry and in seated karts.

    Stated by Capital KartsStated completedThe respondent said that this action was complete when they made their response on 26 October 2022.
  3. Action

    Require the Race Director to complete an individual briefing-area check before allowing customers into the pit area.

    Stated by Capital KartsStated completedThe respondent said that this action was complete when they made their response on 26 October 2022.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    The implemented multi-stage clothing and hair checks address the reported safety concerns and prevent recurrence.

    Stated by Capital KartsExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of evidence of effective training and monitoring of track marshals

Wider context from the report

“Whilst I received evidence that the system at Capital Karts has changed so that a person wearing a headscarf is now required to remove the item in reception and that must be witnessed, I continue to have a concern that there is a risk of future deaths. 1. I am concerned about the current system's apparent reliance on checks at the reception area, particularly when it comes to long hair, which obviously cannot be removed and so may be untucked from a suit or come out of a suit before karting commences. 2. A current race director, who was a race director on 6 August 2021, stated it was a regular occurrence that track marshals did not spot loose clothing or hair outside a race suit. He said that when he raised this with marshals he would notice an improvement but then see a lapse again. 3. CCTV of the pit lane from 6 August 2021 showed a number of people with long hair hanging loose outside the race suits. The duty manager said that this hair and Ruwaida's headscarf were missed but had no idea why this happened. 4. Capital Karts conducted spot checks and used 'mystery shoppers' as part of the supervision of staff. This system has been used since 2013, i.e. was in operation at the time of Ruwaida's death. 5. There was no evidence about changes to training and/ or monitoring of tracks marshals (asopposed to staff working in reception). 6. My concern is increased by the evidence of Capital Karts' managing director during the inquest. At various points in his evidence he said that, on 6 August 2021, his staff "did their job", followed their training and did the checks they were required to do prior to racing (or words to that effect). As a result of the evidence from the managing director, I have a concern about the nature of Capital Karts' understanding of, and commitment to, addressing the concerns identified in the inquest about the adequacy of checks on clothing performed by marshalls ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of track marshals to consistently identify loose clothing or hair outside race suits

Wider context from the report

“Whilst I received evidence that the system at Capital Karts has changed so that a person wearing a headscarf is now required to remove the item in reception and that must be witnessed, I continue to have a concern that there is a risk of future deaths. 1. I am concerned about the current system's apparent reliance on checks at the reception area, particularly when it comes to long hair, which obviously cannot be removed and so may be untucked from a suit or come out of a suit before karting commences. 2. A current race director, who was a race director on 6 August 2021, stated it was a regular occurrence that track marshals did not spot loose clothing or hair outside a race suit. He said that when he raised this with marshals he would notice an improvement but then see a lapse again. 3. CCTV of the pit lane from 6 August 2021 showed a number of people with long hair hanging loose outside the race suits. The duty manager said that this hair and Ruwaida's headscarf were missed but had no idea why this happened. 4. Capital Karts conducted spot checks and used 'mystery shoppers' as part of the supervision of staff. This system has been used since 2013, i.e. was in operation at the time of Ruwaida's death. 5. There was no evidence about changes to training and/ or monitoring of tracks marshals (asopposed to staff working in reception). 6. My concern is increased by the evidence of Capital Karts' managing director during the inquest. At various points in his evidence he said that, on 6 August 2021, his staff "did their job", followed their training and did the checks they were required to do prior to racing (or words to that effect). As a result of the evidence from the managing director, I have a concern about the nature of Capital Karts' understanding of, and commitment to, addressing the concerns identified in the inquest about the adequacy of checks on clothing performed by marshalls ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Reliance on reception-area checks that do not reliably identify long hair outside race suits

Wider context from the report

“Whilst I received evidence that the system at Capital Karts has changed so that a person wearing a headscarf is now required to remove the item in reception and that must be witnessed, I continue to have a concern that there is a risk of future deaths. 1. I am concerned about the current system's apparent reliance on checks at the reception area, particularly when it comes to long hair, which obviously cannot be removed and so may be untucked from a suit or come out of a suit before karting commences. 2. A current race director, who was a race director on 6 August 2021, stated it was a regular occurrence that track marshals did not spot loose clothing or hair outside a race suit. He said that when he raised this with marshals he would notice an improvement but then see a lapse again. 3. CCTV of the pit lane from 6 August 2021 showed a number of people with long hair hanging loose outside the race suits. The duty manager said that this hair and Ruwaida's headscarf were missed but had no idea why this happened. 4. Capital Karts conducted spot checks and used 'mystery shoppers' as part of the supervision of staff. This system has been used since 2013, i.e. was in operation at the time of Ruwaida's death. 5. There was no evidence about changes to training and/ or monitoring of tracks marshals (asopposed to staff working in reception). 6. My concern is increased by the evidence of Capital Karts' managing director during the inquest. At various points in his evidence he said that, on 6 August 2021, his staff "did their job", followed their training and did the checks they were required to do prior to racing (or words to that effect). As a result of the evidence from the managing director, I have a concern about the nature of Capital Karts' understanding of, and commitment to, addressing the concerns identified in the inquest about the adequacy of checks on clothing performed by marshalls ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of demonstrated organisational understanding and commitment to adequate clothing checks

Wider context from the report

“Whilst I received evidence that the system at Capital Karts has changed so that a person wearing a headscarf is now required to remove the item in reception and that must be witnessed, I continue to have a concern that there is a risk of future deaths. 1. I am concerned about the current system's apparent reliance on checks at the reception area, particularly when it comes to long hair, which obviously cannot be removed and so may be untucked from a suit or come out of a suit before karting commences. 2. A current race director, who was a race director on 6 August 2021, stated it was a regular occurrence that track marshals did not spot loose clothing or hair outside a race suit. He said that when he raised this with marshals he would notice an improvement but then see a lapse again. 3. CCTV of the pit lane from 6 August 2021 showed a number of people with long hair hanging loose outside the race suits. The duty manager said that this hair and Ruwaida's headscarf were missed but had no idea why this happened. 4. Capital Karts conducted spot checks and used 'mystery shoppers' as part of the supervision of staff. This system has been used since 2013, i.e. was in operation at the time of Ruwaida's death. 5. There was no evidence about changes to training and/ or monitoring of tracks marshals (asopposed to staff working in reception). 6. My concern is increased by the evidence of Capital Karts' managing director during the inquest. At various points in his evidence he said that, on 6 August 2021, his staff "did their job", followed their training and did the checks they were required to do prior to racing (or words to that effect). As a result of the evidence from the managing director, I have a concern about the nature of Capital Karts' understanding of, and commitment to, addressing the concerns identified in the inquest about the adequacy of checks on clothing performed by marshalls ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct a post-accident review of safety arrangements that resulted in additional and enhanced safety measures.

Verbatim wording from the response

“In respect of my own evidence to the Inquest, I had hoped to convey the safety of all customers has always been both my and the company’s primary concern, particularly given the inherent risks associated with karting as an activity. I also hope that this was demonstrated by the systems which the company had put in place to ensure that customers were aware of the risks associated with loose clothing and loose hair; the training which was provided to staff; and the checks which were made of each participant before racing commenced. However, notwithstanding that we had believed that our systems were in line with industry standards, we promptly instituted a review following this tragic accident because we were determined to ensure that there could never be a repetition of it. That process led to our implementation of the additional and enhanced safety measures which I have set out above.”

Source location

Response from Capital Karts
Page 3 · response
Published 26 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require pit-lane marshals to conduct repeated pre-race checks for helmets, loose clothing and unsecured hair at entry and in seated karts.

Verbatim wording from the response

“The pit lane marshals continue with their pre-race safety checks, which includes helmet checks and a further safety check for any prohibited items, including loose clothing and any long hair outside of the racing suit at both the gate to the racing area and when customers are then seated within their karts. The final warning against loose clothing and long hair is provided by way of the safety decals on the steering wheel on the karts.”

Source location

Response from Capital Karts
Page 2 · response
Published 26 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require the Race Director to complete an individual briefing-area check before allowing customers into the pit area.

Verbatim wording from the response

“An additional safety check is now also specifically carried out by the Race Director within the briefing area so as to ensure that no customer has any loose clothing or long hair which has not already been removed or secured as applicable. For racers with long hair, this means that their hair, which will have been tied in reception, must be secured within their fastened racing suit. Customers will not be able to leave the briefing area and move to the pit area unless this individual check has been satisfactorily completed. It is therefore no longer possible for any customer to enter the pit area with any loose clothing, including a head scarf, or long hair which has not been secured within their racing suit.”

Source location

Response from Capital Karts
Page 2 · response
Published 26 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require reception staff to instruct customers, directly observe compliance with clothing and hair requirements, and prevent participation while providing refunds for noncompliance.

Verbatim wording from the response

“This information is reiterated when customers arrive at the venue’s reception. Customers are expressly told that long hair will have to be tied up and head scarfs and other loose clothing will have to be removed. The specific change made since Ruwaida’s accident is that reception staff will, in addition to issuing this instruction, have to directly observe that there has been compliance before any further admittance to the venue is permitted. This is undertaken with appropriate sensitivity so that, for example, a private place will be provided so as to enable a female member of staff to witness a customer’s removal of their head”

Source location

Response from Capital Karts
Page 1 · response
Published 26 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue spot checks and mystery-shopper checks to verify staff performance and consistent completion of safety checks.

Verbatim wording from the response

“The company does continue to conduct spot checks and use ‘mystery shoppers’ so as to ensure that its expectations as to the performance of its staff are being met in practice. These had not disclosed any issues in relation to the proper undertaking of safety checks by staff prior to Ruwaida’s accident but these checks continue so as to ensure that safety standards are consistently and fully achieved. The evidence in relation to 6 August 2021 did confirm that two customers with long hair had been identified and instructed to secure”

Source location

Response from Capital Karts
Page 2 · response
Published 26 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide racing staff with safety training and manuals, assess their competence, and certify them before they work.

Verbatim wording from the response

“Marshals and other staff associated with the racing operations are provided with very comprehensive training manuals and training sessions so as to ensure that they are fully aware of all of their safety duties and responsibilities, including their obligation to ensure that the rules as to loose clothing and loose hair are enforced. Their understanding of those rules and their ability to implement them in practice are also assessed by an experienced Race Director before they are certified as competent to work. Race Directors are also tasked with overall supervision of all racing activities, which includes a requirement to monitor the work undertaken by marshals. Any concerns as to the performance of marshals identified by the Race Directors are promptly addressed.”

Source location

Response from Capital Karts
Page 2 · response
Published 26 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require Race Directors to supervise marshals’ work and promptly address identified performance concerns.

Verbatim wording from the response

“Marshals and other staff associated with the racing operations are provided with very comprehensive training manuals and training sessions so as to ensure that they are fully aware of all of their safety duties and responsibilities, including their obligation to ensure that the rules as to loose clothing and loose hair are enforced. Their understanding of those rules and their ability to implement them in practice are also assessed by an experienced Race Director before they are certified as competent to work. Race Directors are also tasked with overall supervision of all racing activities, which includes a requirement to monitor the work undertaken by marshals. Any concerns as to the performance of marshals identified by the Race Directors are promptly addressed.”

Source location

Response from Capital Karts
Page 2 · response
Published 26 October 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The implemented multi-stage clothing and hair checks address the reported safety concerns and prevent recurrence.

Verbatim wording from the response

“The current systems are therefore not reliant on checks within the reception area. A series of individual checks are made beginning with the reception area, but then continuing with separate checks within the briefing area; and then the pit area so that it can be ensured that long hair has been secured within the racing suit and has not become untucked, and further that any loose clothing has been removed.”

Source location

Response from Capital Karts
Page 2 · response
Published 26 October 2022

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. 1

    Continue supervising races through marshals and a Race Director using high-definition cameras to identify developing safety issues.

    Stated by Capital KartsStated in progressThe respondent said that this action was in progress when they made their response on 26 October 2022.
  2. 2

    Deliver pre-race safety warnings through a recorded briefing video and matching notices in the briefing room and pit lane.

    Stated by Capital KartsStated completedThe respondent said that this action was complete when they made their response on 26 October 2022.
  3. 3

    Require customers or responsible adults to sign declarations confirming understanding and compliance with clothing and hair safety instructions.

    Stated by Capital KartsStated completedThe respondent said that this action was complete when they made their response on 26 October 2022.
  4. 4

    Include warnings about removing headscarves and securing long hair in booking confirmations and pre-arrival customer communications.

    Stated by Capital KartsStated completedThe respondent said that this action was complete when they made their response on 26 October 2022.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue supervising races through marshals and a Race Director using high-definition cameras to identify developing safety issues.

Verbatim wording from the response

“The kart racing itself continues to be supervised by marshals and by a Race Director, who has access to high-definition cameras, so as to monitor drivers and identify any safety issues which may develop during the race.”

Source location

Response from Capital Karts
Page 2 · response
Published 26 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver pre-race safety warnings through a recorded briefing video and matching notices in the briefing room and pit lane.

Verbatim wording from the response

“The pre-race briefing is now conducted by way of a pre-recorded video presentation, which includes specific warnings in relation to long hair and loose clothing. That safety information is further confirmed by notice boards providing the same warnings which are located in the briefing room and the pit lane area.”

Source location

Response from Capital Karts
Page 2 · response
Published 26 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require customers or responsible adults to sign declarations confirming understanding and compliance with clothing and hair safety instructions.

Verbatim wording from the response

“A written declaration that covers, amongst other things, that these instructions have been understood and will be complied with must also be completed and signed by all customers over the age of 18 years; and by parents/responsible adults for those participants under the age of 18 years.”

Source location

Response from Capital Karts
Page 2 · response
Published 26 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Include warnings about removing headscarves and securing long hair in booking confirmations and pre-arrival customer communications.

Verbatim wording from the response

“The process of providing appropriate safety information now begins at the booking stage. All bookings are made in advance and the response provided by the company with all booking confirmations now includes safety information including a clear warning that head scarves will have to be removed before a person will be able to participate in any karting activity. This warning is repeated in a further communication now sent to the customer prior to their arrival at the venue.”

Source location

Response from Capital Karts
Page 1 · response
Published 26 October 2022

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026