PFD report

Cariss Lucy Stone · Prevention of Future Deaths report

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Issued 10 Apr 2024•Somerset

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
2

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
5

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Failure to routinely supply staff conducting patient observations with ligature cutters
    Part of recurring concern: Unreliable access to ligature cutters for frontline responders
  2. Lack of adequate staff training and understanding of the level two observations policy
    Part of recurring concern: Unreliable patient observation arrangements
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. Action

    Implement revised observation policy with clearer level 2 guidance, irregular intervals, multidisciplinary decisions and dedicated staffing for high-frequency observations.

    Stated by Somerset NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 29 April 2024.
  2. Action

    Review whether staff should carry ligature cutters during level 2 and 3 observations and assess available cutters for the safest option.

    Stated by Somerset NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 29 April 2024.
  3. Action

    Require and monitor competence assessment, supervised observation rounds and suicide-prevention training for all staff undertaking observations, including bank and agency staff.

    Stated by Somerset NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 29 April 2024.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    The balance of patient and staff safety risks does not support staff routinely carrying ligature cutters on wards with increased violence and aggression risks.

    Stated by Somerset NHS Foundation TrustUnable to actThe respondent said that a constraint prevented them from taking the relevant action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to routinely supply staff conducting patient observations with ligature cutters

Wider context from the report

“(2) In a ward where self-harm including use of a ligature was not uncommon there was concern that members of staff and in particular those involved in carrying out observations on patients were not routinely supplied with ligature cutters. ”

Is this part of a recurring concern?

Yes — Unreliable access to ligature cutters for frontline responders.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of adequate staff training and understanding of the level two observations policy

Wider context from the report

“(1) The Trust’s current policy for level two observations requires staff to observe a patient not less than five times an hour at random intervals which shall not be more than 15 minutes apart. A possible training issue was revealed during the inquest. Some members of staff who gave evidence at the hearing and in particular one senior member of staff did not appear to have a clear understanding of the policy and there was concern that agency staff might not receive adequate training ”

Is this part of a recurring concern?

Yes — Unreliable patient observation arrangements.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement revised observation policy with clearer level 2 guidance, irregular intervals, multidisciplinary decisions and dedicated staffing for high-frequency observations.

Verbatim wording from the response

“Since this reported incident involving Miss Stone in 2019, Somerset NHS Foundation Trust Policy on Observation while maintaining Safety and Engagement has undergone a number of revisions to reflect changes in practice and to incorporate learning from patient safety incidents. The most recent version was published in May 2024 and builds upon existing policy and practice with the aim of providing greater clarity and improved clinical governance around practice of observation.”

Source location

Response from Somerset NHS Foundation Trust
Page 1 · response
Published 29 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review whether staff should carry ligature cutters during level 2 and 3 observations and assess available cutters for the safest option.

Verbatim wording from the response

“Consideration and discussion is underway to consider staff holding a ligature cutter whilst carrying out level 2 and 3 observations for patients who present with a risk of self-harm/suicide. This would be alongside a further review of the types of ligature cutters that are available on the market, to ensure they have the safest option. Once agreed we will seek to roll this out across all the MH wards and update our Observation policy to provide greater detail on the process.”

Source location

Response from Somerset NHS Foundation Trust
Page 4 · response
Published 29 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require and monitor competence assessment, supervised observation rounds and suicide-prevention training for all staff undertaking observations, including bank and agency staff.

Verbatim wording from the response

“All staff, who undertake observations, are required to complete an assessment of competence, which will be assessed by a competent Registered Mental Health nurse and who has a minimum of 1 year post registration experience. This is the sole requirement for staff who are employed on the Trust’s bank or via a nursing agency.”

Source location

Response from Somerset NHS Foundation Trust
Page 3 · response
Published 29 April 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The balance of patient and staff safety risks does not support staff routinely carrying ligature cutters on wards with increased violence and aggression risks.

Verbatim wording from the response

“We considered the potential risks of supplying staff on wards like Holford (PICU) and Ash ward (low secure inpatient rehabilitation and recovery unit for male adults with mental health difficulties) where there is an increased risk of violence and aggression with ligature cutters. This required careful consideration of both the risks to patients, who present with self-harm and suicide versus the risk of patients who present with high levels of violence and aggression or with a documented forensic history. Our conclusion from this review with the ward teams and senior leaders is that the balance of risk would not support staff routinely carrying ligature cutters.”

Source location

Response from Somerset NHS Foundation Trust
Page 4 · response
Published 29 April 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Deliver additional half-day ligature-management training across mental health inpatient wards.

    Stated by Somerset NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 29 April 2024.
  2. 2

    Use course attendees as ward ligature-management contacts and have them provide local education for new and existing staff.

    Stated by Somerset NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 29 April 2024.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver additional half-day ligature-management training across mental health inpatient wards.

Verbatim wording from the response

“The Trust has set up additional training on the Management of Ligatures which is taking place on 21 June 2024 and will be available across all MH Inpatients wards. This training is designed to offer a half day course by an external facilitator and will cover:”

Source location

Response from Somerset NHS Foundation Trust
Page 4 · response
Published 29 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use course attendees as ward ligature-management contacts and have them provide local education for new and existing staff.

Verbatim wording from the response

“There will then be an expectation that the colleagues attending this course will act as the point of contact for ligature management on their wards and provide local education/training for both new and existing staff.”

Source location

Response from Somerset NHS Foundation Trust
Page 4 · response
Published 29 April 2024

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026