PFD report

Derek Albert RUSSELL · Prevention of Future Deaths report

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Issued 23 Apr 2021•Mid Kent and Medway

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
1

Raised in this report

Recipients
2

Named on the report

Responses found
1

Of 2 recipients

Stated actions
8

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised1

  1. Chronic shortages of falls alarm equipment for patients assessed as requiring it
    Part of recurring concern: Failure to ensure essential clinical equipment and supplies are available and serviceablePart of recurring concern: Inadequate control of falls risksPart of recurring concern: Unreliable movement-alert systems for patients at high risk of falls
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.8

  1. Action

    Purchase additional falls alarms, bed sensor pads and chair sensor pads to increase available equipment.

    Stated by Medway NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 23 April 2021.
  2. Action

    Disseminate and require compliance with the falls-equipment procurement and non-availability escalation procedure.

    Stated by Medway NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 23 April 2021.
  3. Action

    Require Clinical Engineering to notify the dedicated falls team of shortages and provide twice-yearly stock reports and annual stocktakes.

    Stated by Medway NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 23 April 2021.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Chronic shortages of falls alarm equipment for patients assessed as requiring it

Wider context from the report

“I am concerned that: (a) Patients who are assessed as requiring falls alarm equipment in future will not receive it due to chronic shortages of that equipment in the Medway Maritime Hospital. (b) By failing to provide adequate falls alarm equipment, patients are at increased risk of falling and sustaining fatal injuries (or injuries such as fractures and brain injury that can lead to immobility, susceptibility to infection and death). (c) The ability of clinical staff to monitor and reduce the risk of patients falling and sustaining fatal injuries is seriously compromised by the lack of this basic safety equipment and is putting lives at risk. ”

Is this part of a recurring concern?

Yes — Failure to ensure essential clinical equipment and supplies are available and serviceable; Inadequate control of falls risks; Unreliable movement-alert systems for patients at high risk of falls.

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Purchase additional falls alarms, bed sensor pads and chair sensor pads to increase available equipment.

Verbatim wording from the response

“Since 2015 Medway NHS Foundation Trust has purchased 236 falls alarms, the last purchase being 100 alarms available for use February 2020 with each ward being allocated two dedicated falls alarms. Our Frailty Assessment Unit has also purchased nine additional alarms, and in response to the concerns raised by HM Coroner the Trust is in the process of increasing stock by purchasing a further 75 falls alarms, 75 bed sensor pads, and 10 chair sensor pads.”

Source location

2021-0119-Response-from-Medway-NHS-Foundation-Trust-Redacted
Page 2 · response
Published 23 April 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Disseminate and require compliance with the falls-equipment procurement and non-availability escalation procedure.

Verbatim wording from the response

“All staff have been reminded of the importance of maintaining good stock management processes as well as prompt identification and escalation of any supply issues. The attached standard operating procedure for procuring falls equipment for patients will be disseminated and must be followed, and the outlined escalation process actioned in the event of non-availability. In addition, Clinical Engineering will now contact the dedicated falls team if there is any shortage of falls equipment in their stores, with a twice yearly report of stock levels and stock integrity/expiry, and a full yearly stocktake occurring. There will be 10 dedicated and tracked falls alarms held within the Emergency Cupboard at all times.”

Source location

2021-0119-Response-from-Medway-NHS-Foundation-Trust-Redacted
Page 2 · response
Published 23 April 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require Clinical Engineering to notify the dedicated falls team of shortages and provide twice-yearly stock reports and annual stocktakes.

Verbatim wording from the response

“All staff have been reminded of the importance of maintaining good stock management processes as well as prompt identification and escalation of any supply issues. The attached standard operating procedure for procuring falls equipment for patients will be disseminated and must be followed, and the outlined escalation process actioned in the event of non-availability. In addition, Clinical Engineering will now contact the dedicated falls team if there is any shortage of falls equipment in their stores, with a twice yearly report of stock levels and stock integrity/expiry, and a full yearly stocktake occurring. There will be 10 dedicated and tracked falls alarms held within the Emergency Cupboard at all times.”

Source location

2021-0119-Response-from-Medway-NHS-Foundation-Trust-Redacted
Page 2 · response
Published 23 April 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement ward-level stocktaking, local stock monitoring and daily checks alongside the centrally held falls-equipment reserve.

Verbatim wording from the response

“Our comprehensive investigation following this Regulation 28 report identified that the tracking of stock throughout the hospital was not as robust as it could be, and as such changes are being implemented to stocktake current provisions and equip wards with the ability to monitor and maintain their own stock in addition to the centrally held reserve; falls equipment levels and availability will be added to the daily checks each ward completes. Budget will be identified and Clinical Engineering, who maintains the equipment stores, will be establishing a robust process for the RFID tagging, logging and tracking of falls equipment as they do with other critical equipment. We have also contacted other local Trusts to learn from any helpful processes they have in place.”

Source location

2021-0119-Response-from-Medway-NHS-Foundation-Trust-Redacted
Page 2 · response
Published 23 April 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain 10 dedicated, tracked falls alarms in the Emergency Cupboard at all times.

Verbatim wording from the response

“All staff have been reminded of the importance of maintaining good stock management processes as well as prompt identification and escalation of any supply issues. The attached standard operating procedure for procuring falls equipment for patients will be disseminated and must be followed, and the outlined escalation process actioned in the event of non-availability. In addition, Clinical Engineering will now contact the dedicated falls team if there is any shortage of falls equipment in their stores, with a twice yearly report of stock levels and stock integrity/expiry, and a full yearly stocktake occurring. There will be 10 dedicated and tracked falls alarms held within the Emergency Cupboard at all times.”

Source location

2021-0119-Response-from-Medway-NHS-Foundation-Trust-Redacted
Page 2 · response
Published 23 April 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Identify budget and establish RFID tagging, logging and tracking for falls equipment.

Verbatim wording from the response

“Our comprehensive investigation following this Regulation 28 report identified that the tracking of stock throughout the hospital was not as robust as it could be, and as such changes are being implemented to stocktake current provisions and equip wards with the ability to monitor and maintain their own stock in addition to the centrally held reserve; falls equipment levels and availability will be added to the daily checks each ward completes. Budget will be identified and Clinical Engineering, who maintains the equipment stores, will be establishing a robust process for the RFID tagging, logging and tracking of falls equipment as they do with other critical equipment. We have also contacted other local Trusts to learn from any helpful processes they have in place.”

Source location

2021-0119-Response-from-Medway-NHS-Foundation-Trust-Redacted
Page 2 · response
Published 23 April 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Remind appropriate staff to report and escalate falls-equipment shortages promptly.

Verbatim wording from the response

“All staff have been reminded of the importance of maintaining good stock management processes as well as prompt identification and escalation of any supply issues. The attached standard operating procedure for procuring falls equipment for patients will be disseminated and must be followed, and the outlined escalation process actioned in the event of non-availability. In addition, Clinical Engineering will now contact the dedicated falls team if there is any shortage of falls equipment in their stores, with a twice yearly report of stock levels and stock integrity/expiry, and a full yearly stocktake occurring. There will be 10 dedicated and tracked falls alarms held within the Emergency Cupboard at all times.”

Source location

2021-0119-Response-from-Medway-NHS-Foundation-Trust-Redacted
Page 2 · response
Published 23 April 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain up-to-date falls-equipment training for staff working predominantly nights.

Verbatim wording from the response

“Since January 2019 there have been 9 reports of inability to obtain a falls alarm, with all incidents occurring overnight. Escalation of these incidents to the dedicated falls team did not always happen, but where they were alerted additional alarms were purchased in response. The occurrence of the majority of these incidents being overnight has led to the Trust ensuring training is up”

Source location

2021-0119-Response-from-Medway-NHS-Foundation-Trust-Redacted
Page 2 · response
Published 23 April 2021

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026