PFD report

Brian Fredrick Mottram · Prevention of Future Deaths report

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Issued 11 Jun 2021•Manchester South

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
4

Raised in this report

Recipients
1

Named on the report

Responses found
2

Of 1 recipient

Stated actions
4

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised4

  1. Unclear identification of high-risk potential Covid-19 cases
  2. Failure to consider Covid-19 in patients with consistent symptoms
    Part of recurring concern: Failure to consider or reconsider serious alternative diagnoses
  3. Lack of tools to identify when particularly vulnerable patients require additional assessment
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. Action

    Commission and operate a Covid Home Oximetry Management Service for monitoring and escalating deteriorating community patients.

    Stated by NHS Greater Manchester Integrated Care Board and Tameside Borough CouncilStated completedThe respondent said that this action was complete when they made their response on 14 June 2021.
  2. Action

    Encourage general practices to provide face-to-face consultations where clinically appropriate alongside remote triage.

    Stated by NHS Greater Manchester Integrated Care Board and Tameside Borough CouncilStated in progressThe respondent said that this action was in progress when they made their response on 14 June 2021.
  3. Action

    Maintain and update monthly the local GP guidance providing routes for managing patients with and without Covid symptoms.

    Stated by NHS Greater Manchester Integrated Care Board and Tameside Borough CouncilStated completedThe respondent said that this action was complete when they made their response on 14 June 2021.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    National and local guidance already required remote triage, risk stratification, oximetry and escalation pathways for potentially high-risk Covid-19 patients.

    Stated by NHS Greater Manchester Integrated Care Board and Tameside Borough CouncilExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Unclear identification of high-risk potential Covid-19 cases

Wider context from the report

“2. It was unclear during the inquest how GPs in Tameside were identifying high risk potential Covid 19 cases or the tools that they had to assist with identifying when to bring in for additional assessment patients who were particularly vulnerable to the effect of Covid 19 to check, for example oxygen levels consistent with silent hypoxia. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to consider Covid-19 in patients with consistent symptoms

Wider context from the report

“1. The inquest heard that the GP surgery in common with surgeries across Tameside had a policy of predominantly using telephone appointments rather than face to face or video appointments. It was accepted at the inquest that Brian Mottram’s symptoms were consistent with Covid 19 but not there was no evidence before the Court that they were considered as such by the GP. A face to face appointment and testing in such a scenario may well have led to identification of Covid 19 and different treatment. ”

Is this part of a recurring concern?

Yes — Failure to consider or reconsider serious alternative diagnoses.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of tools to identify when particularly vulnerable patients require additional assessment

Wider context from the report

“2. It was unclear during the inquest how GPs in Tameside were identifying high risk potential Covid 19 cases or the tools that they had to assist with identifying when to bring in for additional assessment patients who were particularly vulnerable to the effect of Covid 19 to check, for example oxygen levels consistent with silent hypoxia. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Predominant use of telephone appointments instead of face-to-face or video appointments

Wider context from the report

“1. The inquest heard that the GP surgery in common with surgeries across Tameside had a policy of predominantly using telephone appointments rather than face to face or video appointments. It was accepted at the inquest that Brian Mottram’s symptoms were consistent with Covid 19 but not there was no evidence before the Court that they were considered as such by the GP. A face to face appointment and testing in such a scenario may well have led to identification of Covid 19 and different treatment. ”

Is this part of a recurring concern?

Yes — Failure to provide face-to-face clinical assessment when clinically indicated.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Commission and operate a Covid Home Oximetry Management Service for monitoring and escalating deteriorating community patients.

Verbatim wording from the response

“The CCG has commissioned a Covid Home Oximetry Management Service to monitor COVID-19 positive patients considered mild or moderate risk in the community who can be safely managed at home to:”

Source location

2021-0201-Response-from-Tameside-and-Glossop-CCG-Redacted
Page 2 · response
Published 14 June 2021

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Encourage general practices to provide face-to-face consultations where clinically appropriate alongside remote triage.

Verbatim wording from the response

“The current national guidance states that practices should still triage all patients, and while Covid-19 is still a risk, a balance is still required to ensure the safety of staff in general practice, while ensuring that patients can still have consultations. This blended approach has seen more appointments in Tameside and Glossop taking place face to face than remotely.”

Source location

2021-0201-Response-from-Tameside-and-Glossop-CCG-Redacted
Page 2 · response
Published 14 June 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain and update monthly the local GP guidance providing routes for managing patients with and without Covid symptoms.

Verbatim wording from the response

“To support this national guidance Tameside and Glossop CCG also developed the Tameside and Glossop CCG/LMC GP Guidance, which is updated monthly. At the time of Mr Mottram’s death v19, October 2020, was in force. This guidance provides practices with routes to manage patients who require consultations based on whether they have covid symptoms or not.”

Source location

2021-0201-Response-from-Tameside-and-Glossop-CCG-Redacted
Page 2 · response
Published 14 June 2021

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

National and local guidance already required remote triage, risk stratification, oximetry and escalation pathways for potentially high-risk Covid-19 patients.

Verbatim wording from the response

“The General Practice in the Context of Coronavirus Standard Operating Procedure v3.4 stated that practices should be open for delivery of face to face care, whilst triaging patients remotely in advance where possible, using remote consultations where appropriate.”

Source location

2021-0201-Response-from-Tameside-and-Glossop-CCG-Redacted
Page 2 · response
Published 14 June 2021

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Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

General practices were not predominantly using telephone appointments; over half of appointments were face to face, with additional home visits.

Verbatim wording from the response

“Between April 2020 to March 2021 Tameside and Glossop general practices have delivered over 1 million appointments, this includes 563 286 (or 51.6%) face to face appointment and 19,096 home visits.”

Source location

2021-0201-Response-from-Tameside-and-Glossop-CCG-Redacted
Page 2 · response
Published 14 June 2021

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. 1

    Continue developing and supporting safe ways of working with providers, learning from adverse events.

    Stated by NHS Greater Manchester Integrated Care Board and Tameside Borough CouncilStated in progressThe respondent said that this action was in progress when they made their response on 14 June 2021.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue developing and supporting safe ways of working with providers, learning from adverse events.

Verbatim wording from the response

“The Covid-19 pandemic is constantly evolving and all health care settings are evolving with it, adapting to each changed circumstance to deliver health care services safely for both patients and those working within the health and social care system. Tameside and Glossop CCG shall continue to develop and support safe ways of working alongside its providers, learning from all adverse events.”

Source location

2021-0201-Response-from-Tameside-and-Glossop-CCG-Redacted
Page 3 · response
Published 14 June 2021

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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026