PFD report

Harold Graham WONFOR · Prevention of Future Deaths report

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Issued 20 Nov 2017•Central and South East Kent

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
3

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
6

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised3

  1. Inadequate monitoring and enforcement of falls prevention policies and procedures
    Part of recurring concern: Inadequate control of falls risks
  2. Failure to complete and review adequate falls risk assessments
    Part of recurring concern: Inadequate control of falls risksPart of recurring concern: Unreliable completion and verification of falls-risk assessments
  3. Inadequate policies and procedures for falls risk assessment
    Part of recurring concern: Inadequate control of falls risks
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. Action

    Continue timely and adequate falls risk assessments for patients.

    Stated by East Kent Hospitals University NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 26 February 2018.
  2. Action

    Review the Falls Risk Assessment and Care Plan to explicitly incorporate relevant NICE falls-prevention guidance.

    Stated by East Kent Hospitals University NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 26 February 2018.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate monitoring and enforcement of falls prevention policies and procedures

Wider context from the report

“(3) There is inadequate monitoring and enforcement of the falls prevention policies and procedures in place ”

Is this part of a recurring concern?

Yes — Inadequate control of falls risks.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to complete and review adequate falls risk assessments

Wider context from the report

“(1) Between January 2017 and April 2017 five deaths occurred on Cambridge Wards at William Harvey Hospital. Common to each was the fact that the death was caused as a result of a fall on the ward in circumstances where falls risk assessments were either inadequate, incomplete, not reviewed or not enforced. Inquests in respect of each of the deaths have been held, the last in November 2017. The Trust was given an opportunity following the earlier inquests to provide evidence of changes to practice following the deaths. It is recognised that at the time of hearing the inquests much work has already been done to address these issues but that work is ongoing and parts of that work have not yet been implemented/were in the process of being implemented. It is for this reason that Regulation 28 reports arise from three of the deaths. ”

Is this part of a recurring concern?

Yes — Inadequate control of falls risks; Unreliable completion and verification of falls-risk assessments.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate policies and procedures for falls risk assessment

Wider context from the report

“(2) That the policies and procedures for falls risk assessment is inadequate especially for the vulnerable ”

Is this part of a recurring concern?

Yes — Inadequate control of falls risks.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue timely and adequate falls risk assessments for patients.

Verbatim wording from the response

“We note this Regulation 28 Report to prevent future deaths is one of three Inquests heard by the Central and South East Coroners in September 2017 and the matters of concern relate to the management of falls within the Trust. Acknowledgement by the Senior Coroner of the improvements that have already been made by the Trust regarding timely and adequate falls risk assessments is gratefully received and this work continues as outlined in my response.”

Source location

2017-0408-Response-East-Kent-NHS-Trust
Page 1 · response
Published 26 February 2018

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the Falls Risk Assessment and Care Plan to explicitly incorporate relevant NICE falls-prevention guidance.

Verbatim wording from the response

“There are no published studies of falls risk prediction tools that predicted risk at greater than 70% sensitivity. The National Institute Health and Care Excellence (NICE) therefore concluded that all inpatients aged 65 and older ‘should have their care managed as if they are at risk of falling’ on the basis that these patients ‘often have newly acquired risk factors (such as acute illness, delirium, cardiovascular disease, impaired mobility, medication or syncope syndrome) and are exposed to unfamiliar surroundings, which puts them at increased risk of falling during their inpatient stay’. The current falls policy and risk assessment tool reflect NICE guidance and we have focused on these areas specifically in order to action the factors that are known to reduce falls risk.”

Source location

2017-0408-Response-East-Kent-NHS-Trust
Page 2 · response
Published 26 February 2018

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. 1

    Use SafeCare across the Trust to compare staffing capacity with patient demand and support redeployment to areas of greatest risk.

    Stated by East Kent Hospitals University NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 26 February 2018.
  2. 2

    Monitor patient falls and falls causing harm monthly, report performance to the Board and Quality Committee, and track progress against targets.

    Stated by East Kent Hospitals University NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 26 February 2018.
  3. 3

    Develop and operate the Fallstop quality-improvement programme to prevent patient falls.

    Stated by East Kent Hospitals University NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 26 February 2018.
  4. 4

    Establish a full-time Band 4 Associate Practitioner role dedicated to falls prevention and supporting Fallstop.

    Stated by East Kent Hospitals University NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 26 February 2018.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.1

  1. 1

    Trust-wide falls rates are below national levels, while severe-harm falls rates match the national rate.

    Stated by East Kent Hospitals University NHS Foundation TrustDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use SafeCare across the Trust to compare staffing capacity with patient demand and support redeployment to areas of greatest risk.

Verbatim wording from the response

“The patient falls all occurred on the frailty Ward at the William Harvey Hospital; this ward often has confused, wandering patients and this situation requires additional ‘eyes and ears’ to help provide a safe environment for the patients. It is a challenge to ensure that there are always sufficient staff on duty each shift to meet the ideal staff to patient ratio. Additional NHS Professionals Health Care Assistants and Registered Nurses that are requested are sometimes unfilled. Where this situation occurs, staff are redeployed from other clinical areas. We have in the past three month introduced SafeCare across the Trust. SafeCare enables ward staff see if their staffing levels match the demand and for staff to be moved across the site during each day. The machine then conducts”

Source location

2017-0408-Response-East-Kent-NHS-Trust
Page 2 · response
Published 26 February 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Monitor patient falls and falls causing harm monthly, report performance to the Board and Quality Committee, and track progress against targets.

Verbatim wording from the response

“The rate of patient falls and patient falls resulting in harm to patients are key patient safety measures which the Trust monitors monthly as part of our quality indicators. They also form part of the core patient safety component of the Board priorities for 2017/18. Reports are received monthly to the Board of Directors and the Quality Committee on our performance against plan. We have set ourselves challenging stretch targets to achieve as our patient falls prevention programme is of a high priority. The latest confirmed results for October 2017 show the falls rate is 5.63 per 1,000 occupied bed days, which is below our target for the year. The confirmed falls national rate from the 2015 National Falls Audit was 6.6 per 1,000 occupied bed days; the Trust overall had a confirmed falls rate of 6.29 at the time of publication.”

Source location

2017-0408-Response-East-Kent-NHS-Trust
Page 1 · response
Published 26 February 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop and operate the Fallstop quality-improvement programme to prevent patient falls.

Verbatim wording from the response

“We therefore reviewed our Falls Risk Assessment and Care Plan (FRACP) to be explicit about how we incorporate this guidance. We also developed a quality improvement programme call “Fallstop” which to prevent patients falls in our care.”

Source location

2017-0408-Response-East-Kent-NHS-Trust
Page 2 · response
Published 26 February 2018

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish a full-time Band 4 Associate Practitioner role dedicated to falls prevention and supporting Fallstop.

Verbatim wording from the response

“In June, 2017 a business case was approved to support a full time band 4 Associate Practitioner (AP) for Falls Prevention and she joined the team in September 2017. She is actively supporting the Fallstop programme.”

Source location

2017-0408-Response-East-Kent-NHS-Trust
Page 3 · response
Published 26 February 2018

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Trust-wide falls rates are below national levels, while severe-harm falls rates match the national rate.

Verbatim wording from the response

“The rate of patient falls and patient falls resulting in harm to patients are key patient safety measures which the Trust monitors monthly as part of our quality indicators. They also form part of the core patient safety component of the Board priorities for 2017/18. Reports are received monthly to the Board of Directors and the Quality Committee on our performance against plan. We have set ourselves challenging stretch targets to achieve as our patient falls prevention programme is of a high priority. The latest confirmed results for October 2017 show the falls rate is 5.63 per 1,000 occupied bed days, which is below our target for the year. The confirmed falls national rate from the 2015 National Falls Audit was 6.6 per 1,000 occupied bed days; the Trust overall had a confirmed falls rate of 6.29 at the time of publication.”

Source location

2017-0408-Response-East-Kent-NHS-Trust
Page 1 · response
Published 26 February 2018

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

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Data last updated 7 September 2026