PFD report

Christine MCDONALD · Prevention of Future Deaths report

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Issued 21 May 2024•Cheshire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
2

Raised in this report

Recipients
2

Named on the report

Responses found
1

Of 2 recipients

Stated actions
5

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised2

  1. Failure to use emergency response codes
  2. Inability of training to fully prepare first-on-scene staff for emergencies
    Part of recurring concern: Inadequate staff training for emergency response
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. Action

    Brief staff regularly on the importance of using the medical-emergency code system.

    Stated by HM Prison and Probation ServiceStated in progressThe respondent said that this action was in progress when they made their response on 23 May 2024.
  2. Action

    Launch and disseminate a medical-emergency response video through HMPPS, including delivery to new officers and sharing with Governing Governors.

    Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 23 May 2024.
  3. Action

    Issue communication room staff a notice reinforcing their duties during a medical emergency.

    Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 23 May 2024.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to use emergency response codes

Wider context from the report

“I heard evidence during the course of this Inquest in respect of the process for using the emergency response codes, this is something which arises in many cases of this type. I heard evidence in this case that the emergency response code was not used and as a consequence, those responding to the call were not prepared in the sense of emergency equipment, nor were they prepared mentally for the situation they had been asked to attend. I heard evidence in respect of the training and integrity testing that is now conducted to try to simulate the unexpected nature of an emergency, the evidence being that it is very difficult and that no training can fully prepare those staff who are first on scene for what they may find. I also heard evidence relating to measures within the control room, which might assist those first on scene in terms of the use of emergency codes and provide additional safeguards for those whose lives are at risk. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inability of training to fully prepare first-on-scene staff for emergencies

Wider context from the report

“I heard evidence during the course of this Inquest in respect of the process for using the emergency response codes, this is something which arises in many cases of this type. I heard evidence in this case that the emergency response code was not used and as a consequence, those responding to the call were not prepared in the sense of emergency equipment, nor were they prepared mentally for the situation they had been asked to attend. I heard evidence in respect of the training and integrity testing that is now conducted to try to simulate the unexpected nature of an emergency, the evidence being that it is very difficult and that no training can fully prepare those staff who are first on scene for what they may find. I also heard evidence relating to measures within the control room, which might assist those first on scene in terms of the use of emergency codes and provide additional safeguards for those whose lives are at risk. ”

Is this part of a recurring concern?

Yes — Inadequate staff training for emergency response.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Brief staff regularly on the importance of using the medical-emergency code system.

Verbatim wording from the response

“HMP Styal are committed to showing the video to all current operational members of staff by November 2024, which will aid in preparing staff for being first on scene at an unexpected or traumatic medical emergency. In the interim, staff are regularly issued Emergency Response Information Cards, which provide convenient and accessible information on when it is necessary to call an emergency code and are also regularly briefed on the importance of utilising the code system in the event of a medical emergency. Additionally, communication room staff have been issued a notice to staff that reinforces their duties in a medical emergency.”

Source location

Response from HMPPS
Page 2 · response
Published 23 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Launch and disseminate a medical-emergency response video through HMPPS, including delivery to new officers and sharing with Governing Governors.

Verbatim wording from the response

“Nationally, a video was launched in January 2024 that demonstrates how staff should respond to a medical emergency. This includes instructions on when to enter a cell in an emergency and the appropriate use of Code Blue and Code Red communications. This video has been made available to all HMPPS staff, including Officer Support Grades (OSGs) and staff completing night duties who may need to respond to a medical emergency. Since January 2024, the video has been delivered to all new officers via foundation training and has been shared locally with Governing Governors.”

Source location

Response from HMPPS
Page 1 · response
Published 23 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Issue communication room staff a notice reinforcing their duties during a medical emergency.

Verbatim wording from the response

“HMP Styal are committed to showing the video to all current operational members of staff by November 2024, which will aid in preparing staff for being first on scene at an unexpected or traumatic medical emergency. In the interim, staff are regularly issued Emergency Response Information Cards, which provide convenient and accessible information on when it is necessary to call an emergency code and are also regularly briefed on the importance of utilising the code system in the event of a medical emergency. Additionally, communication room staff have been issued a notice to staff that reinforces their duties in a medical emergency.”

Source location

Response from HMPPS
Page 2 · response
Published 23 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Issue Emergency Response Information Cards regularly to staff, providing guidance on when to call an emergency code.

Verbatim wording from the response

“HMP Styal are committed to showing the video to all current operational members of staff by November 2024, which will aid in preparing staff for being first on scene at an unexpected or traumatic medical emergency. In the interim, staff are regularly issued Emergency Response Information Cards, which provide convenient and accessible information on when it is necessary to call an emergency code and are also regularly briefed on the importance of utilising the code system in the event of a medical emergency. Additionally, communication room staff have been issued a notice to staff that reinforces their duties in a medical emergency.”

Source location

Response from HMPPS
Page 2 · response
Published 23 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Show the medical-emergency response video to all current operational staff at HMP Styal by November 2024.

Verbatim wording from the response

“HMP Styal are committed to showing the video to all current operational members of staff by November 2024, which will aid in preparing staff for being first on scene at an unexpected or traumatic medical emergency. In the interim, staff are regularly issued Emergency Response Information Cards, which provide convenient and accessible information on when it is necessary to call an emergency code and are also regularly briefed on the importance of utilising the code system in the event of a medical emergency. Additionally, communication room staff have been issued a notice to staff that reinforces their duties in a medical emergency.”

Source location

Response from HMPPS
Page 2 · response
Published 23 May 2024

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026