PFD report

Sharon Louise Kelly · Prevention of Future Deaths report

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Issued 24 Nov 2020•Essex

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
5

Raised in this report

Recipients
3

Named on the report

Responses found
1

Of 3 recipients

Stated actions
3

Described in responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised5

  1. Insufficiently clear communication lines and operating arrangements between EEAS and Essex Police for potential joint attendance at a risk-marked property
    Part of recurring concern: Unreliable joint emergency-service attendance at risk-marked properties
  2. Lack of sufficiently clear EEAS training on communicating relevant recorded information to ambulance crews for dynamic risk assessments
    Part of recurring concern: Failure of ambulance information systems to transfer safety-critical clinical and operational informationPart of recurring concern: Unreliable provision of safety-critical patient information to paramedics
  3. Lack of sufficiently clear EEAS training on identifying relevant flag markers for appropriate police attendance at a property
    Part of recurring concern: Unreliable placement and maintenance of police risk and vulnerability markers
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. Action

    Require referrers to state identified risks explicitly in urgent Mental Health Act assessment referrals and accompanying telephone discussions.

    Stated by Essex Partnership University NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 29 December 2020.
  2. Action

    Require urgent Mental Health Act assessment referrals to include a telephone discussion between the referrer and the relevant out-of-hours service or AMHP hub.

    Stated by Essex Partnership University NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 29 December 2020.
  3. Action

    Explore assessment timing with referrers and explicitly identify related risk or system issues to agree and mitigate risk management.

    Stated by Essex Partnership University NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 29 December 2020.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficiently clear communication lines and operating arrangements between EEAS and Essex Police for potential joint attendance at a risk-marked property

Wider context from the report

“Whether lines of communication and the modus operandi between EEAS and Essex Police are sufficiently clear in relation to a potential joint attendance at a property where there is a risk marker (given the delays on 27 June 2019) ”

Is this part of a recurring concern?

Yes — Unreliable joint emergency-service attendance at risk-marked properties.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of sufficiently clear EEAS training on communicating relevant recorded information to ambulance crews for dynamic risk assessments

Wider context from the report

“Whether there is sufficiently clear training at EEAS in relation to (1) identifying relevant flag markers to ensure police attendance at a property where appropriate and 2) communicating relevant information from relevant records to ambulance crews to ensure that dynamic risk assessments take place on the basis of all relevant information (in light of decision making and delays on 27 June 2019) ”

Is this part of a recurring concern?

Yes — Failure of ambulance information systems to transfer safety-critical clinical and operational information; Unreliable provision of safety-critical patient information to paramedics.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of sufficiently clear EEAS training on identifying relevant flag markers for appropriate police attendance at a property

Wider context from the report

“Whether there is sufficiently clear training at EEAS in relation to (1) identifying relevant flag markers to ensure police attendance at a property where appropriate and 2) communicating relevant information from relevant records to ambulance crews to ensure that dynamic risk assessments take place on the basis of all relevant information (in light of decision making and delays on 27 June 2019) ”

Is this part of a recurring concern?

Yes — Unreliable placement and maintenance of police risk and vulnerability markers.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of sufficiently clear Essex Police Comms Officer training on when a blue lights response should be mandated

Wider context from the report

“Whether there is sufficient clarity in the training for Essex Police Comms Officers as to the circumstances in which a blue lights response should be mandated (in light of the evidence of Insp ████████ as to the response on 27 June 2019) ”

Is this part of a recurring concern?

Yes — Unreliable blue-lights response decision-making.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to maintain adequate arrangements for convening an urgent MHS assessment with social services

Wider context from the report

“Whether EPUT can review its arrangements for convening an urgent MHS assessment, in conjunction with social services. (in light of the jury’s findings with regard to the MHA assessment in June 2019) ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require referrers to state identified risks explicitly in urgent Mental Health Act assessment referrals and accompanying telephone discussions.

Verbatim wording from the response

“In response to your concern, the Trust’s Associate Director for Social Care and the ECC Service Manager for Mental Health have jointly reviewed the current processes and have identified the following actions to be implemented by the Trust:”

Source location

2020-0250-Response-from-EPUT_Redacted.pdf
Page 1 · response
Published 29 December 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require urgent Mental Health Act assessment referrals to include a telephone discussion between the referrer and the relevant out-of-hours service or AMHP hub.

Verbatim wording from the response

“In response to your concern, the Trust’s Associate Director for Social Care and the ECC Service Manager for Mental Health have jointly reviewed the current processes and have identified the following actions to be implemented by the Trust:”

Source location

2020-0250-Response-from-EPUT_Redacted.pdf
Page 1 · response
Published 29 December 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Explore assessment timing with referrers and explicitly identify related risk or system issues to agree and mitigate risk management.

Verbatim wording from the response

“In response to your concern, the Trust’s Associate Director for Social Care and the ECC Service Manager for Mental Health have jointly reviewed the current processes and have identified the following actions to be implemented by the Trust:”

Source location

2020-0250-Response-from-EPUT_Redacted.pdf
Page 1 · response
Published 29 December 2020

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026