PFD report

Fred Whittaker · Prevention of Future Deaths report

Pin Get email alerts Request correction

Issued 14 Jul 2016•Manchester South

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
2

Raised in this report

Recipients
3

Named on the report

Responses found
1

Of 3 recipients

Stated actions
4

Described in responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Lack of recording of reasons, requests or decisions to stop prescribing a drug in clinical records
    Part of recurring concern: Inadequate recording of medication prescribing decisionsPart of recurring concern: Incomplete, inaccurate or unavailable clinical and care records
  2. Lack of standard directions for managing requests to restart a discontinued medication
    Part of recurring concern: Failure to prevent duplicate or discontinued medication prescriptionsPart of recurring concern: Unreliable guidance for medication continuation and discontinuation decisions
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    Legal responsibility for prescribing lies with the doctor who signs the prescription.

    Stated by NHS EnglandRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of recording of reasons, requests or decisions to stop prescribing a drug in clinical records

Wider context from the report

“An important issue in the Inquest was the continued prescription of Clonazepam by the Heaton Moor Medical Centre despite the written request on 17th August 2015, from Mr Whittaker’s treating psychiatrist, ████████ that this medication be stopped. The evidence given to me by ████████ a partner at the Heaton Moor Medical Centre, suggests that although the prescription was stopped it was started again in error. ████████ advised that, a) On receipt of ████████ request the drug was moved from the Repeat Prescription list to the Past Prescription list, without any reference in the records of the reason as to why the Clonazepam was being stopped. b) On or about the 19th August 2015 the pharmacy which administered Mr Whittaker’s medication requested a repeat prescription. c) It was likely that upon receiving that request Clonazepam was simply moved back on to the repeat prescription by one of the doctors at the Practice on being advised by an administrator of the Pharmacy’s request. This is clearly an unacceptable error. I accept that, on this occasion, this error played no part in Mr Whittaker’s demise but it is not difficult to imagine a completely different set of circumstances where such an error would give rise to a risk of death. ████████ evidence was that there were no standard directions as to how to manage this as a situation and that other practices may adopt the same simple policy of transferring the drug from one list to another. 1. That Heaton Moor Medical Centre does not have a mechanism whereby the reasons or requests or decisions that a patient is no longer to be prescribed a particular drug are recorded in the clinical records. 2. That this poor practice may not be limited to Heaton Moor Medical Centre and is replicated in many GP practices in the Northwest and indeed, nationally. ”

Is this part of a recurring concern?

Yes — Inadequate recording of medication prescribing decisions; Incomplete, inaccurate or unavailable clinical and care records.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of standard directions for managing requests to restart a discontinued medication

Wider context from the report

“An important issue in the Inquest was the continued prescription of Clonazepam by the Heaton Moor Medical Centre despite the written request on 17th August 2015, from Mr Whittaker’s treating psychiatrist, ████████ that this medication be stopped. The evidence given to me by ████████ a partner at the Heaton Moor Medical Centre, suggests that although the prescription was stopped it was started again in error. ████████ advised that, a) On receipt of ████████ request the drug was moved from the Repeat Prescription list to the Past Prescription list, without any reference in the records of the reason as to why the Clonazepam was being stopped. b) On or about the 19th August 2015 the pharmacy which administered Mr Whittaker’s medication requested a repeat prescription. c) It was likely that upon receiving that request Clonazepam was simply moved back on to the repeat prescription by one of the doctors at the Practice on being advised by an administrator of the Pharmacy’s request. This is clearly an unacceptable error. I accept that, on this occasion, this error played no part in Mr Whittaker’s demise but it is not difficult to imagine a completely different set of circumstances where such an error would give rise to a risk of death. ████████ evidence was that there were no standard directions as to how to manage this as a situation and that other practices may adopt the same simple policy of transferring the drug from one list to another. 1. That Heaton Moor Medical Centre does not have a mechanism whereby the reasons or requests or decisions that a patient is no longer to be prescribed a particular drug are recorded in the clinical records. 2. That this poor practice may not be limited to Heaton Moor Medical Centre and is replicated in many GP practices in the Northwest and indeed, nationally. ”

Is this part of a recurring concern?

Yes — Failure to prevent duplicate or discontinued medication prescriptions; Unreliable guidance for medication continuation and discontinuation decisions.

Open source report

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Legal responsibility for prescribing lies with the doctor who signs the prescription.

Verbatim wording from the response

“In the guidance published by the Department of Health, Responsibility for prescribing between hospitals and GPs EL (91) 127, 1991 (enclosed) makes it clear that the legal responsibility for prescribing lies with the doctor who signs the prescription. The issue of any prescription and the subsequent doctor’s signature is to assure the dispensing pharmacist that the doctor considers the medication to be appropriate and necessary to treat that patient, giving due regard to dose,”

Source location

2016-0249-Response-by-NHS-England
Page 1 · response
Published 14 July 2016

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. 1

    Share learning and best practice further with GPs.

    Stated by NHS EnglandStated plannedThe respondent said that this action was planned when they made their response on 14 July 2016.
  2. 2

    Raise the Regulation 28 report and response at the Greater Manchester Quality Surveillance Group.

    Stated by NHS EnglandStated plannedThe respondent said that this action was planned when they made their response on 14 July 2016.
  3. 3

    Write to all Greater Manchester GPs to share learning and remind them of prescribing responsibilities, particularly when starting, stopping or changing medicines.

    Stated by NHS EnglandStated in progressThe respondent said that this action was in progress when they made their response on 14 July 2016.
  4. 4

    Write to Greater Manchester Clinical Commissioning Group medicine management teams to request relevant advice and support for practices.

    Stated by NHS EnglandStated in progressThe respondent said that this action was in progress when they made their response on 14 July 2016.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share learning and best practice further with GPs.

Verbatim wording from the response

“Additionally, NHS England will share this learning and best practice further with GPs.”

Source location

2016-0249-Response-by-NHS-England
Page 2 · response
Published 14 July 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Raise the Regulation 28 report and response at the Greater Manchester Quality Surveillance Group.

Verbatim wording from the response

“████████ has informed me that he will raise this regulation 28 report and our response at the Quality Surveillance Group that has oversight of the quality of health and social care in Greater Manchester. He is writing to all GPs in Greater Manchester to share learning from this tragic event and to remind them of their responsibilities when prescribing for patients, especially when making changes, stopping and starting medicines. He is also writing to the medicine management teams of the Greater Manchester Clinical Commissioning Groups to ask them to provide relevant advice and support to practices.”

Source location

2016-0249-Response-by-NHS-England
Page 2 · response
Published 14 July 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Write to all Greater Manchester GPs to share learning and remind them of prescribing responsibilities, particularly when starting, stopping or changing medicines.

Verbatim wording from the response

“████████ has informed me that he will raise this regulation 28 report and our response at the Quality Surveillance Group that has oversight of the quality of health and social care in Greater Manchester. He is writing to all GPs in Greater Manchester to share learning from this tragic event and to remind them of their responsibilities when prescribing for patients, especially when making changes, stopping and starting medicines. He is also writing to the medicine management teams of the Greater Manchester Clinical Commissioning Groups to ask them to provide relevant advice and support to practices.”

Source location

2016-0249-Response-by-NHS-England
Page 2 · response
Published 14 July 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Write to Greater Manchester Clinical Commissioning Group medicine management teams to request relevant advice and support for practices.

Verbatim wording from the response

“████████ has informed me that he will raise this regulation 28 report and our response at the Quality Surveillance Group that has oversight of the quality of health and social care in Greater Manchester. He is writing to all GPs in Greater Manchester to share learning from this tragic event and to remind them of their responsibilities when prescribing for patients, especially when making changes, stopping and starting medicines. He is also writing to the medicine management teams of the Greater Manchester Clinical Commissioning Groups to ask them to provide relevant advice and support to practices.”

Source location

2016-0249-Response-by-NHS-England
Page 2 · response
Published 14 July 2016

Open published response
Back to top

Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
1/3

Data last updated 7 September 2026