PFD report

Chloe Alicia Ellis · Prevention of Future Deaths report

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Issued 13 Jun 2025•West Yorkshire Eastern

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
1

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
4

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised1

  1. Failure to commission access to NHS 111 online assessment outcomes for Emergency Department clinicians
    Part of recurring concern: Unreliable transfer of NHS 111 information to emergency departments
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. Action

    Work with national and local partners, including MYTT and NHS England, to facilitate interoperability and transfer of critical patient information.

    Stated by NHS West Yorkshire Integrated Care BoardStated in progressThe respondent said that this action was in progress when they made their response on 23 June 2025.
  2. Action

    Adopt the Booking and Referral Standard in West Yorkshire to enable secure transfer of NHS 111 online assessment data to emergency departments.

    Stated by NHS West Yorkshire Integrated Care BoardStated plannedThe respondent said that this action was planned when they made their response on 23 June 2025.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    Individual NHS trusts and their suppliers are responsible for adopting the Booking and Referral Standard.

    Stated by NHS West Yorkshire Integrated Care BoardRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to commission access to NHS 111 online assessment outcomes for Emergency Department clinicians

Wider context from the report

“(1) The inquest was told that it is possible for the outcomes of NHS 111 online assessments to be made accessible to Emergency Department clinicians, and that the decision whether or not to commission that accessibility in a particular hospital rests with the relevant Integrated Care Board. (2) The inquest was told that the West Yorkshire Integrated Care Board has not commissioned accessibility to NHS 111 online assessments for the Mid Yorkshire Teaching NHS Trust. (3) If the NHS online assessment completed by Chloe had been available to the relevant clinicians at Dewsbury District Hospital, her history of oral contraceptive use and the suspicion of a pulmonary embolism would have been visible to them. (4) The availability of NHS 111 online assessments to clinicians in Emergency Departments may assist in the obtaining of a full history and may act as a failsafe against inadequate history taking in Emergency Departments. ”

Is this part of a recurring concern?

Yes — Unreliable transfer of NHS 111 information to emergency departments.

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work with national and local partners, including MYTT and NHS England, to facilitate interoperability and transfer of critical patient information.

Verbatim wording from the response

“Adoption of BaRS is the responsibility of individual NHS trusts and their suppliers. However, compatibility with many existing NHS IT systems — such as Symphony, currently used within Mid Yorkshire Teaching Trust (MYTT) — is not yet in place and still under development. WYICB is working actively with national and local partners to facilitate this integration. It is anticipated that NHS 111 Online assessment data could be available to EDs in West Yorkshire by March 2026.”

Source location

Response from West Yorkshire Integrated Care Board
Page 2 · response
Published 23 June 2025

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Adopt the Booking and Referral Standard in West Yorkshire to enable secure transfer of NHS 111 online assessment data to emergency departments.

Verbatim wording from the response

“However, there is now a national solution in development which is designed to enable the safe, structured transfer of such information across systems. This is called the Booking and Referral Standard (BaRS). Our approach will be to use the BaRS in West Yorkshire.”

Source location

Response from West Yorkshire Integrated Care Board
Page 2 · response
Published 23 June 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Individual NHS trusts and their suppliers are responsible for adopting the Booking and Referral Standard.

Verbatim wording from the response

“Adoption of BaRS is the responsibility of individual NHS trusts and their suppliers. However, compatibility with many existing NHS IT systems — such as Symphony, currently used within Mid Yorkshire Teaching Trust (MYTT) — is not yet in place and still under development. WYICB is working actively with national and local partners to facilitate this integration. It is anticipated that NHS 111 Online assessment data could be available to EDs in West Yorkshire by March 2026.”

Source location

Response from West Yorkshire Integrated Care Board
Page 2 · response
Published 23 June 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

NHS England, not the Integrated Care Board, directly commissions NHS 111 Online services.

Verbatim wording from the response

“At present, NHS 111 Online is commissioned nationally by NHS England (NHSE) and not directly by the West Yorkshire Integrated Care Board (WYICB). When a patient completes an NHS 111 Online assessment, the system advises them on the most appropriate local service to attend. We have been considering options for the development of “interoperable” systems locally that can routinely share data, including these assessments, between NHS111 and EDs.”

Source location

Response from West Yorkshire Integrated Care Board
Page 2 · response
Published 23 June 2025

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Work in partnership with MYTT to support improvements in emergency-department patient assessment.

    Stated by NHS West Yorkshire Integrated Care BoardStated in progressThe respondent said that this action was in progress when they made their response on 23 June 2025.
  2. 2

    Promote clinician access to broader medical histories through the Yorkshire and Humber Care Record.

    Stated by NHS West Yorkshire Integrated Care BoardStated in progressThe respondent said that this action was in progress when they made their response on 23 June 2025.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work in partnership with MYTT to support improvements in emergency-department patient assessment.

Verbatim wording from the response

“We are aware that the inquest into the death of Chloe was informed of actions being taken by Mid Yorkshire Teaching Trust to improve the assessment of patients presenting at the Emergency Department. WYICB is committed to working in close partnership with MYTT to further support these improvements.”

Source location

Response from West Yorkshire Integrated Care Board
Page 3 · response
Published 23 June 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Promote clinician access to broader medical histories through the Yorkshire and Humber Care Record.

Verbatim wording from the response

“In addition to supporting BaRS implementation, WYICB is also promoting access to medical histories through the Yorkshire and Humber Care Record, which offers clinicians improved visibility of a patient’s broader health information. This is another important step towards more joined-up and informed care. Medical history information is shared via the Yorkshire and Humber Care Record, providing”

Source location

Response from West Yorkshire Integrated Care Board
Page 2 · response
Published 23 June 2025

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026