PFD report

Lamarah Grace Scarlett · Prevention of Future Deaths report

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Issued 29 Jul 2024•Gloucestershire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
9

Raised in this report

Recipients
3

Named on the report

Responses found
1

Of 3 recipients

Stated actions
3

Described in responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised9

  1. Lack of a requirement for transport crew to be qualified first aiders
    Part of recurring concern: Inadequate staff competence to provide first aid
  2. Lack of a comprehensive schedule for inspection of transport operators
    Part of recurring concern: Failure to provide effective regulatory oversight of providers serving vulnerable people
  3. Lack of mandatory training or forums for transport operators to receive cascaded information
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. Action

    Publish statutory guidance strengthening local-authority arrangements for children’s home-to-school travel, including medical-needs risk assessment, suitable support and staff training.

    Stated by Department for EducationStated completedThe respondent said that this action was complete when they made their response on 9 August 2024.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of a requirement for transport crew to be qualified first aiders

Wider context from the report

“Whether there is sufficient regulation of transport operators who provide category 1 home to school transport services to Special Educational Needs children? The following specific issues were identified: • The patient safety plans are not always read and understood by transport crew, • Home visits between passenger and transport crew often do not occur when contractually required, • The local authority are often not notified of personnel changes in the transport crew, • The need for proper handovers at drop off and pick up is not understood • There is no requirement for transport crew to be qualified first aiders, • The passenger assessment test requires further improvement, • There is no comprehensive schedule for inspection of transport operators, • There is no mandatory training or forums for operators to attend where information can be cascaded to them. • Operators have to approach multiple organisations which leads to confusion and inconsistency. ”

Is this part of a recurring concern?

Yes — Inadequate staff competence to provide first aid.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of a comprehensive schedule for inspection of transport operators

Wider context from the report

“Whether there is sufficient regulation of transport operators who provide category 1 home to school transport services to Special Educational Needs children? The following specific issues were identified: • The patient safety plans are not always read and understood by transport crew, • Home visits between passenger and transport crew often do not occur when contractually required, • The local authority are often not notified of personnel changes in the transport crew, • The need for proper handovers at drop off and pick up is not understood • There is no requirement for transport crew to be qualified first aiders, • The passenger assessment test requires further improvement, • There is no comprehensive schedule for inspection of transport operators, • There is no mandatory training or forums for operators to attend where information can be cascaded to them. • Operators have to approach multiple organisations which leads to confusion and inconsistency. ”

Is this part of a recurring concern?

Yes — Failure to provide effective regulatory oversight of providers serving vulnerable people.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of mandatory training or forums for transport operators to receive cascaded information

Wider context from the report

“Whether there is sufficient regulation of transport operators who provide category 1 home to school transport services to Special Educational Needs children? The following specific issues were identified: • The patient safety plans are not always read and understood by transport crew, • Home visits between passenger and transport crew often do not occur when contractually required, • The local authority are often not notified of personnel changes in the transport crew, • The need for proper handovers at drop off and pick up is not understood • There is no requirement for transport crew to be qualified first aiders, • The passenger assessment test requires further improvement, • There is no comprehensive schedule for inspection of transport operators, • There is no mandatory training or forums for operators to attend where information can be cascaded to them. • Operators have to approach multiple organisations which leads to confusion and inconsistency. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequacy of the passenger assessment test

Wider context from the report

“Whether there is sufficient regulation of transport operators who provide category 1 home to school transport services to Special Educational Needs children? The following specific issues were identified: • The patient safety plans are not always read and understood by transport crew, • Home visits between passenger and transport crew often do not occur when contractually required, • The local authority are often not notified of personnel changes in the transport crew, • The need for proper handovers at drop off and pick up is not understood • There is no requirement for transport crew to be qualified first aiders, • The passenger assessment test requires further improvement, • There is no comprehensive schedule for inspection of transport operators, • There is no mandatory training or forums for operators to attend where information can be cascaded to them. • Operators have to approach multiple organisations which leads to confusion and inconsistency. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Fragmented access to organisations causing confusion and inconsistency for transport operators

Wider context from the report

“Whether there is sufficient regulation of transport operators who provide category 1 home to school transport services to Special Educational Needs children? The following specific issues were identified: • The patient safety plans are not always read and understood by transport crew, • Home visits between passenger and transport crew often do not occur when contractually required, • The local authority are often not notified of personnel changes in the transport crew, • The need for proper handovers at drop off and pick up is not understood • There is no requirement for transport crew to be qualified first aiders, • The passenger assessment test requires further improvement, • There is no comprehensive schedule for inspection of transport operators, • There is no mandatory training or forums for operators to attend where information can be cascaded to them. • Operators have to approach multiple organisations which leads to confusion and inconsistency. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of transport crew to read and understand patient safety plans

Wider context from the report

“Whether there is sufficient regulation of transport operators who provide category 1 home to school transport services to Special Educational Needs children? The following specific issues were identified: • The patient safety plans are not always read and understood by transport crew, • Home visits between passenger and transport crew often do not occur when contractually required, • The local authority are often not notified of personnel changes in the transport crew, • The need for proper handovers at drop off and pick up is not understood • There is no requirement for transport crew to be qualified first aiders, • The passenger assessment test requires further improvement, • There is no comprehensive schedule for inspection of transport operators, • There is no mandatory training or forums for operators to attend where information can be cascaded to them. • Operators have to approach multiple organisations which leads to confusion and inconsistency. ”

Is this part of a recurring concern?

Yes — Failure to reliably develop and review risk-reduction plans.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to conduct contractually required home visits between passengers and transport crew

Wider context from the report

“Whether there is sufficient regulation of transport operators who provide category 1 home to school transport services to Special Educational Needs children? The following specific issues were identified: • The patient safety plans are not always read and understood by transport crew, • Home visits between passenger and transport crew often do not occur when contractually required, • The local authority are often not notified of personnel changes in the transport crew, • The need for proper handovers at drop off and pick up is not understood • There is no requirement for transport crew to be qualified first aiders, • The passenger assessment test requires further improvement, • There is no comprehensive schedule for inspection of transport operators, • There is no mandatory training or forums for operators to attend where information can be cascaded to them. • Operators have to approach multiple organisations which leads to confusion and inconsistency. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to notify the local authority of transport crew personnel changes

Wider context from the report

“Whether there is sufficient regulation of transport operators who provide category 1 home to school transport services to Special Educational Needs children? The following specific issues were identified: • The patient safety plans are not always read and understood by transport crew, • Home visits between passenger and transport crew often do not occur when contractually required, • The local authority are often not notified of personnel changes in the transport crew, • The need for proper handovers at drop off and pick up is not understood • There is no requirement for transport crew to be qualified first aiders, • The passenger assessment test requires further improvement, • There is no comprehensive schedule for inspection of transport operators, • There is no mandatory training or forums for operators to attend where information can be cascaded to them. • Operators have to approach multiple organisations which leads to confusion and inconsistency. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to understand the need for proper handovers at drop-off and pick-up

Wider context from the report

“Whether there is sufficient regulation of transport operators who provide category 1 home to school transport services to Special Educational Needs children? The following specific issues were identified: • The patient safety plans are not always read and understood by transport crew, • Home visits between passenger and transport crew often do not occur when contractually required, • The local authority are often not notified of personnel changes in the transport crew, • The need for proper handovers at drop off and pick up is not understood • There is no requirement for transport crew to be qualified first aiders, • The passenger assessment test requires further improvement, • There is no comprehensive schedule for inspection of transport operators, • There is no mandatory training or forums for operators to attend where information can be cascaded to them. • Operators have to approach multiple organisations which leads to confusion and inconsistency. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish statutory guidance strengthening local-authority arrangements for children’s home-to-school travel, including medical-needs risk assessment, suitable support and staff training.

Verbatim wording from the response

“The Department for Education publishes statutory guidance to assist local authorities in meeting their home-to-school transport duty. The latest version of the guidance was published in 2023 and includes much more comprehensive guidance about meeting a child’s needs than the version that was available at the time of Lamarah’s death. It is available here: www.gov.uk/government/publications/home-to-school-travel-and-transport-guidance. I believe it goes a long way to addressing the concerns you have raised in this case. In particular, it recommends that drivers and passenger assistants are trained in basic life support skills. It expects local authorities to conduct risk assessments, to consider how a child’s medical needs might affect them during their journey, and to put in place proportionate arrangements to manage those needs.”

Source location

Response from Department for Education
Page 2 · response
Published 9 August 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Draft non-statutory guidance to improve partnership working among local authorities, schools, parents and health professionals in meeting children’s travel needs.

    Stated by Department for EducationStated in progressThe respondent said that this action was in progress when they made their response on 9 August 2024.
  2. 2

    Hold bi-monthly meetings with local-authority school travel officers to provide advice and share best practice on arranging suitable travel.

    Stated by Department for EducationStated in progressThe respondent said that this action was in progress when they made their response on 9 August 2024.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Draft non-statutory guidance to improve partnership working among local authorities, schools, parents and health professionals in meeting children’s travel needs.

Verbatim wording from the response

“Further work is underway in the Department to support local authorities in arranging suitable travel for all children. For example, officials hold bi-monthly meetings to which all local authority school travel officers are invited to seek advice from one another and the Department and to share best practice. Officials are drafting non-statutory guidance to support better partnership working within local authorities (i.e. between SEND caseworkers and school travel officers) and beyond (i.e. between authorities and schools, parents and health professionals) to better meet children’s needs. I expect this piece of guidance to be available later this year or early next year. Officials will keep Lamarah’s case in mind as they continue to work on it.”

Source location

Response from Department for Education
Page 2 · response
Published 9 August 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Hold bi-monthly meetings with local-authority school travel officers to provide advice and share best practice on arranging suitable travel.

Verbatim wording from the response

“Further work is underway in the Department to support local authorities in arranging suitable travel for all children. For example, officials hold bi-monthly meetings to which all local authority school travel officers are invited to seek advice from one another and the Department and to share best practice. Officials are drafting non-statutory guidance to support better partnership working within local authorities (i.e. between SEND caseworkers and school travel officers) and beyond (i.e. between authorities and schools, parents and health professionals) to better meet children’s needs. I expect this piece of guidance to be available later this year or early next year. Officials will keep Lamarah’s case in mind as they continue to work on it.”

Source location

Response from Department for Education
Page 2 · response
Published 9 August 2024

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026