PFD report

Marjorie McEVOY · Prevention of Future Deaths report

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Issued 2 Feb 2024•Liverpool and the Wirral

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
1

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
9

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised1

  1. Inadequate clinical notation by advanced nurse practitioners failing to explain the patient’s presentation for escalation of care
    Part of recurring concern: Incomplete, inaccurate or unavailable clinical and care records
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. Action

    Provide clinical documentation training based on GMC guidance to staff undertaking advanced clinical practice roles.

    Stated by the Clatterbridge Cancer Centre NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 12 February 2024.
  2. Action

    Review and audit Advanced Nurse Practitioner documentation with staff, discussing learning points and improvements against required standards.

    Stated by the Clatterbridge Cancer Centre NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 12 February 2024.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate clinical notation by advanced nurse practitioners failing to explain the patient’s presentation for escalation of care

Wider context from the report

“During the course of this investigation it became apparent that the clinical notation by advanced nurse practitioners were inadequate in that they did not explain the patient’s presentation to enable escalation of care. These notes should be to a similar standard as those of doctors. ”

Is this part of a recurring concern?

Yes — Incomplete, inaccurate or unavailable clinical and care records.

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide clinical documentation training based on GMC guidance to staff undertaking advanced clinical practice roles.

Verbatim wording from the response

“4. The Trust is in the process of ensuring that staff undertaking advanced clinical practice roles within the organisation, have undertaken clinical documentation training according to standards drawn from GMC guidance – whether they are GMC registrants or not. This training was completed on the 5 March 2024.”

Source location

Response from The Clatterbridge Cancer Centre
Page 2 · response
Published 12 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review and audit Advanced Nurse Practitioner documentation with staff, discussing learning points and improvements against required standards.

Verbatim wording from the response

“2. The Trust has carried out a review of Advanced Nurse Practitioner (ANP) documentation. This has included undertaking a review audit with the staff, to review samples of staff documentation and to discuss learning points arising from this. This has created a supportive space for staff to reflect on their documentation; ways to improve this and ensure that it meets the required standards.”

Source location

Response from The Clatterbridge Cancer Centre
Page 2 · response
Published 12 February 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.7

  1. 1

    Hold a debrief for staff involved in the inquest to discuss findings, learning points and documentation concerns.

    Stated by the Clatterbridge Cancer Centre NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 12 February 2024.
  2. 2

    Disseminate documentation responsibilities and learning through Trust-wide staff communications, intranet content, screensavers, email and team briefings.

    Stated by the Clatterbridge Cancer Centre NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 12 February 2024.
  3. 3

    Review Trust escalation protocols and policies to assess consistency with clinical judgement.

    Stated by the Clatterbridge Cancer Centre NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 12 February 2024.
  4. 4

    Strengthen escalation protocols and policies where required to ensure consistent escalation procedures.

    Stated by the Clatterbridge Cancer Centre NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 12 February 2024.
  5. 5

    Monitor the implemented changes to support continued improvement in patient care and safety.

    Stated by the Clatterbridge Cancer Centre NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 12 February 2024.
  6. 6

    Publish the documentation learning in a Trust newsletter.

    Stated by the Clatterbridge Cancer Centre NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 12 February 2024.
  7. 7

    Amend the electronic patient record ambulatory clinic log to include mucositis assessment alongside mandatory toxicity scoring.

    Stated by the Clatterbridge Cancer Centre NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 12 February 2024.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Hold a debrief for staff involved in the inquest to discuss findings, learning points and documentation concerns.

Verbatim wording from the response

“1. On 12 February 2024, the Trust held a debrief meeting with all staff involved in the inquest. This briefing discussed the inquest findings and learning points, including your concern, above.”

Source location

Response from The Clatterbridge Cancer Centre
Page 1 · response
Published 12 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Disseminate documentation responsibilities and learning through Trust-wide staff communications, intranet content, screensavers, email and team briefings.

Verbatim wording from the response

“5. On 16 February 2024, the Trust sent an email/letter to all staff reminding them of their responsibility to maintain good clinical documentation. The contents of this letter was displayed on the Trusts internal intranet site with staff being notified by email, three different staff screensavers created highlighting the importance of documentation, in addition to a PDF letter being sent by email Trust wide on 22 February 2024. The letter was from both the Medical Director and the Chief Nurse at the Trust. To further ensure that the information has been widely shared, the same learning was included in the Trust wide Team Brief on 6 March 2024 and has been added to a newsletter that is due to be published end of March.”

Source location

Response from The Clatterbridge Cancer Centre
Page 2 · response
Published 12 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review Trust escalation protocols and policies to assess consistency with clinical judgement.

Verbatim wording from the response

“3. The Trust has undertaken a comprehensive review of the Trust escalation protocols and policies and where required is strengthening these to ensure that escalation procedures are consistent and in line with clinical judgement.”

Source location

Response from The Clatterbridge Cancer Centre
Page 2 · response
Published 12 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Strengthen escalation protocols and policies where required to ensure consistent escalation procedures.

Verbatim wording from the response

“3. The Trust has undertaken a comprehensive review of the Trust escalation protocols and policies and where required is strengthening these to ensure that escalation procedures are consistent and in line with clinical judgement.”

Source location

Response from The Clatterbridge Cancer Centre
Page 2 · response
Published 12 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Monitor the implemented changes to support continued improvement in patient care and safety.

Verbatim wording from the response

“I hope I have provided reassurances around the steps that we have taken to address the issue of concern that you raised in your report. The Trust knows that learning and improvement is always an ongoing process and will ensure that the changes above are carefully monitored with the aim of continuing to improve patient care and safety.”

Source location

Response from The Clatterbridge Cancer Centre
Page 2 · response
Published 12 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish the documentation learning in a Trust newsletter.

Verbatim wording from the response

“5. On 16 February 2024, the Trust sent an email/letter to all staff reminding them of their responsibility to maintain good clinical documentation. The contents of this letter was displayed on the Trusts internal intranet site with staff being notified by email, three different staff screensavers created highlighting the importance of documentation, in addition to a PDF letter being sent by email Trust wide on 22 February 2024. The letter was from both the Medical Director and the Chief Nurse at the Trust. To further ensure that the information has been widely shared, the same learning was included in the Trust wide Team Brief on 6 March 2024 and has been added to a newsletter that is due to be published end of March.”

Source location

Response from The Clatterbridge Cancer Centre
Page 2 · response
Published 12 February 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Amend the electronic patient record ambulatory clinic log to include mucositis assessment alongside mandatory toxicity scoring.

Verbatim wording from the response

“6. In addition to the above, and arising from the particular facts surrounding this inquest, on 02 February 2024, the Clinical Decisions Unit ambulatory clinic log within the electronic patient record was amended to specifically include mucositis within its assessment criteria, alongside mandatory toxicity scoring.”

Source location

Response from The Clatterbridge Cancer Centre
Page 2 · response
Published 12 February 2024

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026