PFD report

Kellie Marie SUTTON · Prevention of Future Deaths report

Pin Get email alerts Request correction

Issued 30 Apr 2024•Cambridgeshire and Peterborough

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
4

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
22

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised4

  1. Lack of understanding of controlling and coercive behaviour and its impact on victims
    Part of recurring concern: Failure to recognise and respond to coercive and controlling behaviour
  2. Lack of understanding by front line officers of the circumstances for applying for a DVPN
  3. Lack of awareness of the link between domestic abuse and suicide
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.12

  1. Action

    Disseminate domestic-abuse and suicide learning through partner events, professional forums, other police forces and case-study training.

    Stated by Hertfordshire ConstabularyStated completedThe respondent said that this action was complete when they made their response on 9 May 2024.
  2. Action

    Establish and roll out a DA Influencers initiative training officers across ranks and areas to share and champion coercive-control knowledge.

    Stated by Hertfordshire ConstabularyStated in progressThe respondent said that this action was in progress when they made their response on 9 May 2024.
  3. Action

    Deliver DVPN, Clare’s Law and Stalking Protection Order guidance and training, supported by process information in the Vulnerability Information Portal.

    Stated by Hertfordshire ConstabularyStated completedThe respondent said that this action was complete when they made their response on 9 May 2024.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of understanding of controlling and coercive behaviour and its impact on victims

Wider context from the report

“1. There was a lack of understanding of controlling and coercive behaviour, what it is, and the impact on victims. ”

Is this part of a recurring concern?

Yes — Failure to recognise and respond to coercive and controlling behaviour.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of understanding by front line officers of the circumstances for applying for a DVPN

Wider context from the report

“3. There was a lack of understanding by front line officers of the circumstances in which a DVPN could be applied for, and whether it was necessary for an individual to have been subject to arrest prior to triggering a referral to the DAISU. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of awareness of the link between domestic abuse and suicide

Wider context from the report

“2. There was a lack of awareness of the link between domestic abuse and suicide. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of understanding of whether arrest is required before triggering a referral to the DAISU

Wider context from the report

“3. There was a lack of understanding by front line officers of the circumstances in which a DVPN could be applied for, and whether it was necessary for an individual to have been subject to arrest prior to triggering a referral to the DAISU. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Disseminate domestic-abuse and suicide learning through partner events, professional forums, other police forces and case-study training.

Verbatim wording from the response

“These sessions were tailored and delivered across the Hertfordshire Domestic Abuse Partnership at a number of events and forums for Professionals from across the county, involving Police, Social services, Health, County and District Councils and charities. This input has also been delivered to other Police Forces. Hertfordshire Constabulary have worked alongside a specialist organisation ‘DA Matters’, who deliver training to police forces nationally. Kellie’s story is used as a case study to educate all officers on how they should respond to Domestic Abuse incidents in the future. Kellie’s family have supported the Constabulary using Kellie’s story in this way.”

Source location

Response from Hertfordshire Constabulary
Page 5 · response
Published 9 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish and roll out a DA Influencers initiative training officers across ranks and areas to share and champion coercive-control knowledge.

Verbatim wording from the response

“• A new DA Influencers initiative has started in which officers from a variety of areas within the force and of all ranks are trained in coercive and controlling behaviour and the expectation is that they will share and champion their knowledge and provide advice and training across the force. This is in the early stages of delivery and guest speakers with lived experience will feature within this process.”

Source location

Response from Hertfordshire Constabulary
Page 9 · response
Published 9 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver DVPN, Clare’s Law and Stalking Protection Order guidance and training, supported by process information in the Vulnerability Information Portal.

Verbatim wording from the response

“New guidance and training of DVPN, Clare’s Law and Stalking Protection Orders has been delivered to all Frontline and Neighbourhood Policing Teams including Supervisors, and there are dedicated sections within the Vulnerability Information Portal. This can provide detailed information and advice on the process, including a simple visual flowchart. Further to this, officers are guided to information provided by the College of Policing, to re-enforce that these can be obtained without the need for arrest:”

Source location

Response from Hertfordshire Constabulary
Page 6 · response
Published 9 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Embed domestic-abuse and suicide priorities in daily officer briefings and force management meetings, with statutory review-team attendance and vulnerability oversight.

Verbatim wording from the response

“All Hertfordshire Officers are expected to be briefed daily for top priorities, information, and intelligence on DA. A section has been added to highlight the link between DA and suicides, this is to encourage professional curiosity, evidence led prosecutions and coercive behaviours. This is now a regular item within briefings where we have a rolling DA focus which is driven by the key trends / intel at the time. The Statutory review team now attend all Force and Safeguarding weekday DMM. The DMM structure has changed ensuring a key focus on vulnerability including any sudden deaths that require SIO oversight.”

Source location

Response from Hertfordshire Constabulary
Page 5 · response
Published 9 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver sudden-death and domestic-abuse training highlighting the link between domestic abuse and suicide, professional curiosity and evidence-led investigation.

Verbatim wording from the response

“Training regarding this policy has been delivered to all front-line officers and Neighbourhood Policing Teams (NPT) within the last 6-8 weeks. Student officers, Detectives (including sergeants and Inspectors) are captured by the Bedfordshire Police, Cambridgeshire and Hertfordshire Constabularies collaborated Learning and Development team. Further plans are being drafted to deliver wider training to capture the remaining relevant staff. The sudden death training also focuses on the failings identified from the Stephen Port investigation and critically emphasises the need for professional curiosity at unexpected deaths, the risk of categorising a sudden death without a global understanding of the circumstances and the risks of prejudice and bias.”

Source location

Response from Hertfordshire Constabulary
Page 4 · response
Published 9 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide initial DA Matters First Response training instructing officers to identify domestic abuse in suspected suicides and conduct timely records checks.

Verbatim wording from the response

“As part of initial training, all officers receive a DA Matters First Response training package. This is supported by the College of Policing and contains an input on being able to identify domestic abuse in suspected suicides. The following advice and guidance is provided:”

Source location

Response from Hertfordshire Constabulary
Page 5 · response
Published 9 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Create and maintain a Vulnerability Information Portal providing officers and staff with continuously accessible domestic abuse, suicide and safeguarding guidance.

Verbatim wording from the response

“A Vulnerability Information Portal was created in response to the investigation into Kellie’s death in August 2023. This is an ‘App’ installed on officers’ work mobile phones and laptops, where they can easily access information about subjects including coercive control, Domestic Abuse and suicide, including many other safeguarding matters. It gives all officers and staff practical advice on how to provide the best service to a victim at the first point of contact and is accessible 24 hours a day 7 days a week. It is easy to navigate and locate important guidance documents.”

Source location

Response from Hertfordshire Constabulary
Page 2 · response
Published 9 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish a dedicated domestic abuse training role to increase frontline knowledge of coercive control, civil orders and safeguarding processes.

Verbatim wording from the response

“A DAISU Detective Sergeant moved to a dedicated training role in September 2022 and was tasked with providing training to increase knowledge to frontline officers on a wide variety of domestic abuse subjects. This included an update on processes, how to identify and investigate coercive and controlling behaviour, how to seek civil orders (including DVPN/DVPO’s) as well as other safeguarding measures including reinforcing the Clare’s Law process.”

Source location

Response from Hertfordshire Constabulary
Page 2 · response
Published 9 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver specialist domestic-abuse training inputs to detectives, supervisors, Police Now officers and PCSOs, including evidence gathering, protective orders, DARA and safeguarding.

Verbatim wording from the response

“Input has been provided to ‘Police Now’ detectives, PCSO’s and sergeants/first line supervisors from across the constabulary including the following:”

Source location

Response from Hertfordshire Constabulary
Page 8 · response
Published 9 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver recurring domestic abuse training covering coercive control, stalking, investigations, risk assessment and safeguarding.

Verbatim wording from the response

“████████ report also documents DA training delivered within Hertfordshire Constabulary relative to the inquest of Kellie Sutton. Coercive Control was a relatively new offence in 2017, only introduced as legislation on the 29th December 2015. The report documents coercive control training packages that were delivered to front line officers in 2016. In April 2017, further training was provided to front line responders on coercive control, including how to recognise and investigate it.”

Source location

Response from Hertfordshire Constabulary
Page 1 · response
Published 9 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide new DAISU staff with a regularly updated guidance manual covering domestic abuse, coercive control, civil orders, evidence-led prosecution and safeguarding.

Verbatim wording from the response

“DAISU have designed and regularly update a guidance manual which they provide to all officers and staff who newly join the unit. This is a comprehensive guide providing information on all areas of domestic abuse including definitions, civil orders, ‘Evidence Led’ Prosecution guidance and safeguarding advice. This manual includes the definition of coercive control and evidential ‘points to prove’ for the offence to be made out, as well as links to the Domestic Abuse Bill and the Hertfordshire Constabulary Vulnerability Handbook.”

Source location

Response from Hertfordshire Constabulary
Page 8 · response
Published 9 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver booked frontline training on stalking and coercive and controlling behaviour in August 2024.

Verbatim wording from the response

“• In August 2024, frontline training days have been booked to deliver an input on stalking and coercive & controlling behaviours.”

Source location

Response from Hertfordshire Constabulary
Page 9 · response
Published 9 May 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.10

  1. 1

    Implement the Sudden Death Standard Operating Procedure requiring suitably trained investigators, supervisory oversight, victimology and consideration of domestic abuse and third-party involvement.

    Stated by Hertfordshire ConstabularyStated completedThe respondent said that this action was complete when they made their response on 9 May 2024.
  2. 2

    Train two detective sergeants to deliver an interactive Hydra domestic-abuse exercise to all Detective Constables.

    Stated by Hertfordshire ConstabularyStated plannedThe respondent said that this action was planned when they made their response on 9 May 2024.
  3. 3

    Review every suicide report through Detective Inspector sign-off and statutory-team screening for Domestic Homicide Review criteria.

    Stated by Hertfordshire ConstabularyStated completedThe respondent said that this action was complete when they made their response on 9 May 2024.
  4. 4

    Launch a dedicated domestic abuse investigation and safeguarding department with enhanced officer training inputs.

    Stated by Hertfordshire ConstabularyStated completedThe respondent said that this action was complete when they made their response on 9 May 2024.
  5. 5

    Require appropriate suicide cases to be notified for Domestic Homicide Review assessment and submit relevant cases to the force statutory review team.

    Stated by Hertfordshire ConstabularyStated completedThe respondent said that this action was complete when they made their response on 9 May 2024.
  6. 6

    Deliver domestic-abuse training at Force Control Room training days in September 2024 using Kellie Sutton and other case studies.

    Stated by Hertfordshire ConstabularyStated plannedThe respondent said that this action was planned when they made their response on 9 May 2024.
  7. 7

    Continue mandated force training days with DAISU inputs on Clare’s Law, protective orders, stalking protection orders and domestic-abuse leadership.

    Stated by Hertfordshire ConstabularyStated in progressThe respondent said that this action was in progress when they made their response on 9 May 2024.
  8. 8

    Establish specialist civil-order processing capacity to identify, prepare and pursue DVPNs and DVPOs, with countywide review and compliance monitoring.

    Stated by Hertfordshire ConstabularyStated completedThe respondent said that this action was complete when they made their response on 9 May 2024.
  9. 9

    Replace DASH with the DARA risk assessment tool for frontline domestic-abuse responses.

    Stated by Hertfordshire ConstabularyStated completedThe respondent said that this action was complete when they made their response on 9 May 2024.
  10. 10

    Introduce the Athena system to coordinate repeat-offender and victim information across crime, non-crime and intelligence records.

    Stated by Hertfordshire ConstabularyStated completedThe respondent said that this action was complete when they made their response on 9 May 2024.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement the Sudden Death Standard Operating Procedure requiring suitably trained investigators, supervisory oversight, victimology and consideration of domestic abuse and third-party involvement.

Verbatim wording from the response

“All SOPs are updated annually. The January 2024 Standard Operating Procedure for Sudden Death Incidents details suicide attendance and investigation and the following information is provided within: ‘In cases of Suicide, investigation by Local Crime Units will be required to understand what could have caused the individual to take their own life. This is particularly evident in Domestic Abuse and therefore the investigation by suitably trained PIP Level 2 Investigators will be required and supervised by a Detective Sergeant’. (PIP 2 investigators are officers who have been trained in serious and complex investigations).”

Source location

Response from Hertfordshire Constabulary
Page 2 · response
Published 9 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Train two detective sergeants to deliver an interactive Hydra domestic-abuse exercise to all Detective Constables.

Verbatim wording from the response

“• Two detective sergeants have recently been trained to deliver an interactive ‘Hydra’ DA exercise which will be delivered to all Detective Constables.”

Source location

Response from Hertfordshire Constabulary
Page 9 · response
Published 9 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review every suicide report through Detective Inspector sign-off and statutory-team screening for Domestic Homicide Review criteria.

Verbatim wording from the response

“The area Detective Inspector has to review every suicide and sign off the report to be sent to the Coroner. This policy has been agreed by the Heads of Departments and the Hertfordshire Senior Coroner, Mr Geoffrey Sullivan. Every suicide is also reviewed by the statutory review team who check for DHR criteria and will go back to the SIO / reporting officer if it appears DHR criteria have been missed. DHR information and reference material has been placed on the force intranet section and is accessible to all officers.”

Source location

Response from Hertfordshire Constabulary
Page 4 · response
Published 9 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Launch a dedicated domestic abuse investigation and safeguarding department with enhanced officer training inputs.

Verbatim wording from the response

“In 2016, Daisu was launched as a new department and this was supported by additional inputs to all officers and the Operation Oak web page provided a one stop shop for information.”

Source location

Response from Hertfordshire Constabulary
Page 1 · response
Published 9 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require appropriate suicide cases to be notified for Domestic Homicide Review assessment and submit relevant cases to the force statutory review team.

Verbatim wording from the response

“‘In certain circumstances a Domestic Homicide Review (DHR) will need to be conducted alongside the investigation into the death itself to identify any lessons learned. Domestic Abuse homicide and suicide prevention and reduction are national policing priorities. The Home Office National Statutory Guidance states that the circumstances in which to consider holding a DHR are:”

Source location

Response from Hertfordshire Constabulary
Page 3 · response
Published 9 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver domestic-abuse training at Force Control Room training days in September 2024 using Kellie Sutton and other case studies.

Verbatim wording from the response

“• In September 2024 DAISU will attend the Force Control Room (FCR) training days to deliver DA training specific to Kellie’s case and other case studies. This is important as they will be the first point of contact to speak to a victim when they initially call Hertfordshire Constabulary for help and assistance.”

Source location

Response from Hertfordshire Constabulary
Page 9 · response
Published 9 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue mandated force training days with DAISU inputs on Clare’s Law, protective orders, stalking protection orders and domestic-abuse leadership.

Verbatim wording from the response

“Force training days are mandated every five weeks for frontline officers and DAISU have been presenting inputs on Clare’s Law, Protective Orders and SPOs and they deliver an overarching DAISU presentation to the Supervisors on the Frontline Leaders Course.”

Source location

Response from Hertfordshire Constabulary
Page 8 · response
Published 9 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish specialist civil-order processing capacity to identify, prepare and pursue DVPNs and DVPOs, with countywide review and compliance monitoring.

Verbatim wording from the response

“Hertfordshire Constabulary has improved both processes and guidance in relation to DVPN’s and other civil orders. There is a specialist team dedicated to processing Civil Orders established within DAISU to review all DA reports and look for opportunities to proactively use DVPN’s. We recognised that as a force we were not using these sufficiently and a collective push within the safeguarding departments and the LPC has led to a vastly improved picture.”

Source location

Response from Hertfordshire Constabulary
Page 6 · response
Published 9 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Replace DASH with the DARA risk assessment tool for frontline domestic-abuse responses.

Verbatim wording from the response

“In 2022 further Domestic Abuse training was delivered by a specialist (Domestic Abuse Investigation and Safeguarding Unit (DAISU) Detective Sergeant including the introduction of the new risk assessment tool, ‘DARA’ which replaced DASH, providing a more detailed and accurate assessment of risk. Within this training package coercive and controlling behaviour is defined and officers are encouraged to establish facts using ‘TED/5WH’ questions. They are also advised to speak to children who are present to obtain further valuable information.”

Source location

Response from Hertfordshire Constabulary
Page 2 · response
Published 9 May 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce the Athena system to coordinate repeat-offender and victim information across crime, non-crime and intelligence records.

Verbatim wording from the response

“Athena was introduced in Hertfordshire Constabulary on the 23rd May 2018. This system allows a coordinated approach to repeat offenders and victims and links crime reports and non-crime reports with intelligence.”

Source location

Response from Hertfordshire Constabulary
Page 7 · response
Published 9 May 2024

Open published response
Back to top

Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
1/1

Data last updated 7 September 2026