PFD report

David Paul Power · Prevention of Future Deaths report

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Issued 18 Sep 2024•Manchester South

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
4

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
13

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised4

  1. Exclusion of referrals from talking therapies based on a stability policy
    Part of recurring concern: Unreliable access to talking therapiesPart of recurring concern: Unreliable mental health referral pathways
  2. Lack of evidence that SPOE referral for MDT consideration is embedded in team practice
    Part of recurring concern: Unreliable governance and accountability of multidisciplinary team decisions
  3. Lack of auditing of SPOE referral for MDT consideration
    Part of recurring concern: Failure of care and safety auditing to identify deficiencies
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.7

  1. Action

    Implement Home Treatment Team referral and discharge processes requiring onward-referral outcomes and care pathways to be discussed before discharge.

    Stated by Pennine Care NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 18 September 2024.
  2. Action

    Finalize, discuss and share the NHS Talking Therapies operating procedure with relevant teams.

    Stated by Pennine Care NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 18 September 2024.
  3. Action

    Screen referrals for engagement and safety, assess current stability, and monitor referral decisions through practitioner rationales and managerial checks.

    Stated by Pennine Care NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 18 September 2024.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Exclusion of referrals from talking therapies based on a stability policy

Wider context from the report

“1. I am concerned that the Home Treatment Team referred David to a service to receive psychological/ talking therapies. This was a team called Healthy Minds. This referral took place when the HTT discharged David as they considered him to be sufficiently ‘stable’ under their HTT definitions. 2. However, David was not accepted for by Healthy Minds because they had a policy that they would not accept referrals for individuals who they did not consider to be sufficiently ‘stable’ under their Healthy Minds policies. 3. One of the criteria for stability was that the individual should not have attempted suicide or serious self-harm for 3 months. This was not known to the HTT at the time they made the referral. The effect of this policy meant that David was not accepted for this service, despite him making clear to services that talking therapies was what he needed most to support his mental health. 4. I heard evidence that this policy remains in place within NHS Talking Therapies (the successor to Healthy Minds), but is currently under review. I did not hear any evidence as to if or when it will change. 5. I am concerned that the lack of shared understanding and definition of ‘stability’ for patients along the talking therapies pathway creates a risk of future deaths. ”

Is this part of a recurring concern?

Yes — Unreliable access to talking therapies; Unreliable mental health referral pathways.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of evidence that SPOE referral for MDT consideration is embedded in team practice

Wider context from the report

“6. I heard evidence that since David’s death, the HTT has emailed at the staff at the Tameside HTT to re-iterate the importance of referring cases to SPOE meetings for MDT consideration, and that this has been discussed in two team meetings before February 2024. There was no evidence before me of whether this has been embedded or audited within the team to reduce the risk of future deaths. ”

Is this part of a recurring concern?

Yes — Unreliable governance and accountability of multidisciplinary team decisions.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of auditing of SPOE referral for MDT consideration

Wider context from the report

“6. I heard evidence that since David’s death, the HTT has emailed at the staff at the Tameside HTT to re-iterate the importance of referring cases to SPOE meetings for MDT consideration, and that this has been discussed in two team meetings before February 2024. There was no evidence before me of whether this has been embedded or audited within the team to reduce the risk of future deaths. ”

Is this part of a recurring concern?

Yes — Failure of care and safety auditing to identify deficiencies.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of shared definitions of stability across the talking therapies pathway

Wider context from the report

“1. I am concerned that the Home Treatment Team referred David to a service to receive psychological/ talking therapies. This was a team called Healthy Minds. This referral took place when the HTT discharged David as they considered him to be sufficiently ‘stable’ under their HTT definitions. 2. However, David was not accepted for by Healthy Minds because they had a policy that they would not accept referrals for individuals who they did not consider to be sufficiently ‘stable’ under their Healthy Minds policies. 3. One of the criteria for stability was that the individual should not have attempted suicide or serious self-harm for 3 months. This was not known to the HTT at the time they made the referral. The effect of this policy meant that David was not accepted for this service, despite him making clear to services that talking therapies was what he needed most to support his mental health. 4. I heard evidence that this policy remains in place within NHS Talking Therapies (the successor to Healthy Minds), but is currently under review. I did not hear any evidence as to if or when it will change. 5. I am concerned that the lack of shared understanding and definition of ‘stability’ for patients along the talking therapies pathway creates a risk of future deaths. ”

Is this part of a recurring concern?

Yes — Unreliable access to talking therapies; Unreliable mental health referral pathways.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement Home Treatment Team referral and discharge processes requiring onward-referral outcomes and care pathways to be discussed before discharge.

Verbatim wording from the response

“‘If the service user requires a referral to other community services such as Living well, and talking therapies, then the practitioner must complete a referral form online and send to appropriate service. This will then be discussed the week after, during their daily huddles, where they discuss each patient who has been referred and their suitability. Patients are not to be discharged from HTT until the outcome of the referral has been discussed and agreed. For service users where a longer term and/or complex care has been indicated, the practitioner can refer to the single point of entry meeting with the corresponding CMHT; this consists of various practitioners and the sector Consultant based on the patient’s GP location.’”

Source location

Response from Pennine Care Trust
Page 4 · response
Published 18 September 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Finalize, discuss and share the NHS Talking Therapies operating procedure with relevant teams.

Verbatim wording from the response

“The draft SOP to outline the PCFT’s NHS TT Service and how they operate, is awaiting final review by the Trust’s Quality Group scheduled to take place on 22 November 2024. It will also be taken to the Psychotherapeutic Committee for discussion and then shared with relevant teams.”

Source location

Response from Pennine Care Trust
Page 2 · response
Published 18 September 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Screen referrals for engagement and safety, assess current stability, and monitor referral decisions through practitioner rationales and managerial checks.

Verbatim wording from the response

“The NHS TT Step 2 & 3 is part of primary care, with a focus on needs-led care. The Standard Operating Procedure (SOP) will continue to outline the position that any current and significant self-harm will remain an obstacle to engaging in current therapy but will provide clarification that individuals will be assessed based on current stability, not past conditions, ensuring a streamlined process. Referrals will assess the patient's ability to engage and ensure their safety before admission onto the waiting list for therapy. NHS TT will refer to the appropriate service if their service does not meet an individual’s needs and this will be monitored and checked by the NHS TT Leads and Service Manager via clear rationale that has been provided by the practitioner who has screened the referral.”

Source location

Response from Pennine Care Trust
Page 2 · response
Published 18 September 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Remove recent statutory mental-health contact and recent failed-suicide-attempt criteria from NHS Talking Therapies referral screening.

Verbatim wording from the response

“The Trust has ensured that our lead for NHS TT has reviewed the SOP and the following clauses (‘Recent contact (less than 3 months) with other statutory mental health services’ and ‘Recent history of failed suicide attempt (less than 3 months)’) have been removed and will no longer be part of the screening as to whether a referral will be accepted or declined.”

Source location

Response from Pennine Care Trust
Page 2 · response
Published 18 September 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Hold Living Well staff reflection and learning sessions on language, stability terminology and person-centred care.

Verbatim wording from the response

“The Trust recognises that these terms used do not reflect or align with person centred care approach, nor are these helpful to our service users, or their carers, particularly when understanding a service users’ care journey and why decisions were made. As a Trust we are taking action to support practitioners to change this aspect of describing a person’s current condition. The Living Well services, will be holding reflection and learning sessions for our staff in relation to language, with particular focus on these terms and what they mean and how their use impacts providing person-centred care. These will take place from end of January 2025 onwards.”

Source location

Response from Pennine Care Trust
Page 3 · response
Published 18 September 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide NHS Talking Therapies training to Living Well, Home Treatment Team and emergency liaison colleagues on the revised service procedure.

Verbatim wording from the response

“The Trust’s NHS TT Teams will provide training to Living Well, HTT and our A&E Liaison colleagues to increase knowledge of how the TT services work in line with the new service SOP, this will foster and develop a much clearer shared understanding of the phrase ‘stable’.”

Source location

Response from Pennine Care Trust
Page 3 · response
Published 18 September 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit monthly whether Home Treatment Team discharges and onward referrals comply with the revised operating procedure.

Verbatim wording from the response

“The HTT Service Manager and Team Manager have a responsible and accountable role for checking and auditing monthly (commenced 2024) that discharges and onward referrals are managed in accordance with the new SOP.”

Source location

Response from Pennine Care Trust
Page 4 · response
Published 18 September 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.6

  1. 1

    Screen external Living Well referrals seeking NHS Talking Therapies, forward appropriate referrals, and keep them open until an outcome is agreed.

    Stated by Pennine Care NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 18 September 2024.
  2. 2

    Manage all Living Well referrals through the PCFT electronic record system rather than the external system.

    Stated by Pennine Care NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 18 September 2024.
  3. 3

    Replace risk rating with NICE-aligned risk formulation in the NHS Talking Therapies risk-management section.

    Stated by Pennine Care NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 18 September 2024.
  4. 4

    Deliver and repeat Living Well service-information sessions for internal teams, external providers and service meetings.

    Stated by Pennine Care NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 18 September 2024.
  5. 5

    Include a Step 3.5 psychology representative in daily NHS Talking Therapies multidisciplinary meetings to support referral screening.

    Stated by Pennine Care NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 18 September 2024.
  6. 6

    Require internal referrers to discuss transfers at Living Well multidisciplinary meetings using service-user strengths and needs to plan support.

    Stated by Pennine Care NHS Foundation TrustStatus unclearThe respondent did not make the status of this action clear when they made their response on 18 September 2024.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Screen external Living Well referrals seeking NHS Talking Therapies, forward appropriate referrals, and keep them open until an outcome is agreed.

Verbatim wording from the response

“• New referrals coming to Living Well from external providers where the ask is NHS TT, individuals are screened for risk by a SMHP and forwarded to NHS TT as appropriate following screening. The referral remains open and is only closed when we have an outcome from NHS TT is agreed.”

Source location

Response from Pennine Care Trust
Page 3 · response
Published 18 September 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Manage all Living Well referrals through the PCFT electronic record system rather than the external system.

Verbatim wording from the response

“The service has also changed its approach to receiving and triaging new referrals. At the time of David’s death, all referrals into Living Well were recorded and managed by Big Life. All referrals for Living Well are now managed and processed through PARIS PCFT electronic record system and it was recognised at David’s inquest that improvements have been made in this area.”

Source location

Response from Pennine Care Trust
Page 3 · response
Published 18 September 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Replace risk rating with NICE-aligned risk formulation in the NHS Talking Therapies risk-management section.

Verbatim wording from the response

“In the SOP, changes have been made to the Risk Management Section (20) to reflect the NICE guidelines of risk formulation rather than risk rating.”

Source location

Response from Pennine Care Trust
Page 2 · response
Published 18 September 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver and repeat Living Well service-information sessions for internal teams, external providers and service meetings.

Verbatim wording from the response

“The Trust’s Living Well service will be offering service information sessions to other teams, both within PCFT, and to external providers and asking other services to attend our team meetings to present and allow discussion regarding their respective services on 27 November 2024. This session will be repeated over the coming months to ensure if reaches the widest audience.”

Source location

Response from Pennine Care Trust
Page 3 · response
Published 18 September 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Include a Step 3.5 psychology representative in daily NHS Talking Therapies multidisciplinary meetings to support referral screening.

Verbatim wording from the response

“In relation to patient journeys that have a lack of clarity or diagnostic certainty, our clinical pathways between services (NHS TT and Living Well) have been strengthened. The Trust has now ensured that there is now a psychology representative from Step 3.5 at the daily NHS TT Team multi-disciplinary meeting to support the team with screening referrals.”

Source location

Response from Pennine Care Trust
Page 3 · response
Published 18 September 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require internal referrers to discuss transfers at Living Well multidisciplinary meetings using service-user strengths and needs to plan support.

Verbatim wording from the response

“• Referrals from other PCFT services requesting another PCFT service – For service users with another PCFT service, where they no longer need this level of care however are still in need of mental health support from another team, the ask is that referrers attend the Living Well multi-disciplinary meeting to discuss the service user and their strengths and needs, this allows for both an internal service discussion and a person centred discussion providing an understanding of their strengths, what their current needs are, and how these can be met.”

Source location

Response from Pennine Care Trust
Page 4 · response
Published 18 September 2024

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

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Data last updated 7 September 2026