PFD report

Zoltan TOROK · Prevention of Future Deaths report

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Issued 21 Mar 2022•Berkshire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
3

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
6

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised3

  1. Failure to maintain consistent motorway configurations
    Part of recurring concern: Unsafe road design and layout
  2. Distraction to moving motorway traffic from stranded-vehicle occupants standing next to the running lane
  3. Lack of refuge or hard shoulder for stranded vehicles on smart motorways
    Part of recurring concern: Insufficient emergency refuge provision on dynamic hard-shoulder motorwaysPart of recurring concern: Unreliable safety controls for stationary vehicles on dynamic hard-shoulder motorways
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. Action

    Deliver a £390 million programme installing additional emergency areas across operational smart-motorway sections.

    Stated by National HighwaysStated plannedThe respondent said that this action was planned when they made their response on 22 March 2022.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    No additional actions are considered necessary in response to the concerns about hard-shoulder removal.

    Stated by National HighwaysNo action considered necessaryThe respondent said that no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to maintain consistent motorway configurations

Wider context from the report

“(1) On the date of the death the particular section of the M4 motorway was not completed as a smart motorway, but was substantially in course of conversion such that to all intents and purposes it had the intended characteristics of a smart motorway, specifically that there was no run-off lane or safety lane or hard shoulder, but all lanes were running lanes. The edge of the near side of the inner lane was a solid continuous concrete wall. The inquest heard evidence from the police collision investigator that the collision would not have occurred if the broken down Land Rover had been able to pull out of the running lane into a refuge or onto a traditional hard shoulder. (2) The hazard created for moving traffic by the obstruction of the stranded vehicle was compounded by the unexpected proximity of the occupants from the stranded vehicle standing immediately next to the running lane, albeit on the safe side of the barrier, which is likely to have been distracting to drivers moving at a typical and lawful motorway speed, and on the evidence was a distraction to the deceased. (3) In addition the court heard evidence from an experienced qualified mechanical engineer, fellow of the Institute of Mechanical Engineers, with over 40 years of professional engagement in the motor industry, that the policy of mixing smart motorways with traditional hard shoulder motorways created a latent risk that road users will become accustomed to treating the left or inner lane of motorways as a live running lane even when it remains a conventional hard shoulder, thereby endangering road users who have to pull off the road onto the hard shoulder. (4) The essential purpose of a motorway as a multi-lane high speed direct communication between locations likely to be long distances apart is both undermined, and has a tendency to potentiate risks to road users, if the running lanes are liable suddenly and unexpectedly to become blocked in a dynamic situation, with no refuge available to the stranded vehicle. ”

Is this part of a recurring concern?

Yes — Unsafe road design and layout.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Distraction to moving motorway traffic from stranded-vehicle occupants standing next to the running lane

Wider context from the report

“(1) On the date of the death the particular section of the M4 motorway was not completed as a smart motorway, but was substantially in course of conversion such that to all intents and purposes it had the intended characteristics of a smart motorway, specifically that there was no run-off lane or safety lane or hard shoulder, but all lanes were running lanes. The edge of the near side of the inner lane was a solid continuous concrete wall. The inquest heard evidence from the police collision investigator that the collision would not have occurred if the broken down Land Rover had been able to pull out of the running lane into a refuge or onto a traditional hard shoulder. (2) The hazard created for moving traffic by the obstruction of the stranded vehicle was compounded by the unexpected proximity of the occupants from the stranded vehicle standing immediately next to the running lane, albeit on the safe side of the barrier, which is likely to have been distracting to drivers moving at a typical and lawful motorway speed, and on the evidence was a distraction to the deceased. (3) In addition the court heard evidence from an experienced qualified mechanical engineer, fellow of the Institute of Mechanical Engineers, with over 40 years of professional engagement in the motor industry, that the policy of mixing smart motorways with traditional hard shoulder motorways created a latent risk that road users will become accustomed to treating the left or inner lane of motorways as a live running lane even when it remains a conventional hard shoulder, thereby endangering road users who have to pull off the road onto the hard shoulder. (4) The essential purpose of a motorway as a multi-lane high speed direct communication between locations likely to be long distances apart is both undermined, and has a tendency to potentiate risks to road users, if the running lanes are liable suddenly and unexpectedly to become blocked in a dynamic situation, with no refuge available to the stranded vehicle. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of refuge or hard shoulder for stranded vehicles on smart motorways

Wider context from the report

“(1) On the date of the death the particular section of the M4 motorway was not completed as a smart motorway, but was substantially in course of conversion such that to all intents and purposes it had the intended characteristics of a smart motorway, specifically that there was no run-off lane or safety lane or hard shoulder, but all lanes were running lanes. The edge of the near side of the inner lane was a solid continuous concrete wall. The inquest heard evidence from the police collision investigator that the collision would not have occurred if the broken down Land Rover had been able to pull out of the running lane into a refuge or onto a traditional hard shoulder. (2) The hazard created for moving traffic by the obstruction of the stranded vehicle was compounded by the unexpected proximity of the occupants from the stranded vehicle standing immediately next to the running lane, albeit on the safe side of the barrier, which is likely to have been distracting to drivers moving at a typical and lawful motorway speed, and on the evidence was a distraction to the deceased. (3) In addition the court heard evidence from an experienced qualified mechanical engineer, fellow of the Institute of Mechanical Engineers, with over 40 years of professional engagement in the motor industry, that the policy of mixing smart motorways with traditional hard shoulder motorways created a latent risk that road users will become accustomed to treating the left or inner lane of motorways as a live running lane even when it remains a conventional hard shoulder, thereby endangering road users who have to pull off the road onto the hard shoulder. (4) The essential purpose of a motorway as a multi-lane high speed direct communication between locations likely to be long distances apart is both undermined, and has a tendency to potentiate risks to road users, if the running lanes are liable suddenly and unexpectedly to become blocked in a dynamic situation, with no refuge available to the stranded vehicle. ”

Is this part of a recurring concern?

Yes — Insufficient emergency refuge provision on dynamic hard-shoulder motorways; Unreliable safety controls for stationary vehicles on dynamic hard-shoulder motorways.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver a £390 million programme installing additional emergency areas across operational smart-motorway sections.

Verbatim wording from the response

“In addition to all of the above, working with Government we have committed to make further changes to ALR smart motorways. This includes delivering a £390 million programme to install additional emergency areas across operational sections. Our smart motorways stocktake second year progress report details all the work we are doing to continue to make enhancements to our smart motorway network.”

Source location

Response from Smart Motorways
Page 4 · response
Published 22 March 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

No additional actions are considered necessary in response to the concerns about hard-shoulder removal.

Verbatim wording from the response

“As you recognise in your response, the section of the M4 within which Mr Torok met his tragic death was not at the time operating as a smart motorway and so did not have the features of a completed section of an ALR smart motorway, but instead had temporary traffic management arrangements in place, necessary for completing roadworks safely and consistent with those found in sections of roadworks across the whole of the Strategic Road Network in England. As you will appreciate, we were not involved in the inquest, but from what we know about the tragic incident, we do not believe we should have taken or need to take any additional actions in response and your understanding of National Highway’s position is correct.”

Source location

Response from Smart Motorways
Page 1 · response
Published 22 March 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The incident occurred under temporary roadworks traffic management, not on a completed all-lane-running smart motorway.

Verbatim wording from the response

“As you recognise in your response, the section of the M4 within which Mr Torok met his tragic death was not at the time operating as a smart motorway and so did not have the features of a completed section of an ALR smart motorway, but instead had temporary traffic management arrangements in place, necessary for completing roadworks safely and consistent with those found in sections of roadworks across the whole of the Strategic Road Network in England. As you will appreciate, we were not involved in the inquest, but from what we know about the tragic incident, we do not believe we should have taken or need to take any additional actions in response and your understanding of National Highway’s position is correct.”

Source location

Response from Smart Motorways
Page 1 · response
Published 22 March 2022

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. 1

    Provide motorway-driving information through the Highway Code update, online hub and road-safety campaigns.

    Stated by National HighwaysStated completedThe respondent said that this action was complete when they made their response on 22 March 2022.
  2. 2

    Install additional emergency-distance signs so drivers can almost always see the distance to the next emergency stopping place.

    Stated by National HighwaysStated in progressThe respondent said that this action was in progress when they made their response on 22 March 2022.
  3. 3

    Continue monitoring and evaluating the smart-motorway network’s safety over the coming years.

    Stated by National HighwaysStated in progressThe respondent said that this action was in progress when they made their response on 22 March 2022.
  4. 4

    Complete the rollout of stopped-vehicle detection across all operational all-lane-running smart motorways.

    Stated by National HighwaysStated in progressThe respondent said that this action was in progress when they made their response on 22 March 2022.
  5. 5

    Upgrade all smart-motorway enforcement cameras to detect vehicles passing Red X signs or entering lanes beyond them.

    Stated by National HighwaysStated in progressThe respondent said that this action was in progress when they made their response on 22 March 2022.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide motorway-driving information through the Highway Code update, online hub and road-safety campaigns.

Verbatim wording from the response

“• we have also provided more information to drivers aimed at increasing awareness of how to drive on motorways. The update to The Highway Code, the launch of the ‘Driving on motorways’ hub⁴ and our road safety campaigns have reached drivers up and down the country to provide a better understanding, and help increase their confidence, when travelling on all roads.”

Source location

Response from Smart Motorways
Page 3 · response
Published 22 March 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Install additional emergency-distance signs so drivers can almost always see the distance to the next emergency stopping place.

Verbatim wording from the response

“• installed more than 330 additional signs so that drivers will almost always be able to see a sign informing them of the distance to the next place to stop in an emergency”

Source location

Response from Smart Motorways
Page 3 · response
Published 22 March 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue monitoring and evaluating the smart-motorway network’s safety over the coming years.

Verbatim wording from the response

“It remains too early to quantify the effect of all the actions we have delivered. But we will continue to monitor and evaluate the safety of our network over the coming years and in so doing expect those effects, plus any other actions that we take, to be reflected.”

Source location

Response from Smart Motorways
Page 3 · response
Published 22 March 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete the rollout of stopped-vehicle detection across all operational all-lane-running smart motorways.

Verbatim wording from the response

“To further enhance safety, we are also rolling out a relatively new technology, a radar-based stopped vehicle detection (SVD) system, on ALR sections of smart motorway which will allow us to detect stopped vehicles. We have committed that by the end of September 2022 SVD will be in place on every operational all lane running smart motorway and no new ALR schemes will open without it.”

Source location

Response from Smart Motorways
Page 2 · response
Published 22 March 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Upgrade all smart-motorway enforcement cameras to detect vehicles passing Red X signs or entering lanes beyond them.

Verbatim wording from the response

“• upgraded 96% (92) of enforcement cameras on smart motorways so they can be used, and enforced by the police, to detect vehicles passing under a Red X or entering a lane beyond a Red X”

Source location

Response from Smart Motorways
Page 3 · response
Published 22 March 2022

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026