PFD report

Matthew William Thomas Power · Prevention of Future Deaths report

Pin Get email alerts Request correction

Issued 26 Jun 2023•Surrey

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
3

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
5

Described in responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised3

  1. Failure of EMIS prescription records to clearly display the chronology of issued prescriptions
    Part of recurring concern: Inadequate recording of medication prescribing decisionsPart of recurring concern: Unreliable EMIS clinical information and prescribing functions
  2. Failure of ended repeat prescriptions to be removed from pending medication-management queues
    Part of recurring concern: Failure of electronic prescription systems to support reliable prescribing and dispensingPart of recurring concern: Failure to prevent duplicate or discontinued medication prescriptionsPart of recurring concern: Inadequate recording of medication prescribing decisions
  3. Difficulty interrogating EMIS prescribing records to establish what was prescribed, issued and when
    Part of recurring concern: Unreliable EMIS clinical information and prescribing functions
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. Action

    Provide Drug History functionality showing medication commencement, modification, ending, and issue-request events.

    Stated by EMIS GroupStated completedThe respondent said that this action was complete when they made their response on 3 July 2023.
  2. Action

    Provide medication views that display prescriptions chronologically by last issue date and allow clinicians to configure grouping.

    Stated by EMIS GroupStated completedThe respondent said that this action was complete when they made their response on 3 July 2023.
  3. Action

    Maintain cancellation warnings, workflow task visibility, and restart-or-reject controls for ended repeat prescriptions.

    Stated by EMIS GroupStated completedThe respondent said that this action was complete when they made their response on 3 July 2023.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    Existing EMIS Web functionality is sufficient to mitigate the identified medication-management risks, so no software developments are required.

    Stated by EMIS GroupExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of EMIS prescription records to clearly display the chronology of issued prescriptions

Wider context from the report

“2. I heard evidence that the EMIS system appears to group prescriptions into the amount prescribed rather than simply recording when a prescription is issued. In this case there were different entries grouped as 100 tablets, 50 tablets, 30 tablets, and 24 tablets. Consequently, it was not clear to the duty doctor that the most recent prescriptions for co-codamol had been for a shorter course of only █ tablets and as a result █ tablets of co-codamol were prescribed and issued. ”

Is this part of a recurring concern?

Yes — Inadequate recording of medication prescribing decisions; Unreliable EMIS clinical information and prescribing functions.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of ended repeat prescriptions to be removed from pending medication-management queues

Wider context from the report

“1. The GP practice uses EMIS for patient records and prescribing. From the evidence it appears that when one doctor ends a repeat prescription on EMIS, it remains in the 'pending' Medication Management box of the doctor to whom it was originally sent. Creating the risk, as in this case, that as a pending prescription it is actioned and issued instead of cancelled. ”

Is this part of a recurring concern?

Yes — Failure of electronic prescription systems to support reliable prescribing and dispensing; Failure to prevent duplicate or discontinued medication prescriptions; Inadequate recording of medication prescribing decisions.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Difficulty interrogating EMIS prescribing records to establish what was prescribed, issued and when

Wider context from the report

“3. Evidence was given by the GP practice that to interrogate the EMIS system in order to ascertain what had actually been prescribed, issued and when, was a challenging task; it had taken 3 GPs and the in-house pharmacist to conduct the review. ”

Is this part of a recurring concern?

Yes — Unreliable EMIS clinical information and prescribing functions.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide Drug History functionality showing medication commencement, modification, ending, and issue-request events.

Verbatim wording from the response

“The System has a Drug History function (within the Medication module) which allows users to view the timeline of any actions performed against each medication entry within the patient record by right-clicking on the relevant medication and choosing “Drug History” (as shown in Fig 3). This includes dates and times a course was commenced, modified, or ended, as well as when requests for medication issues were placed (shown below in Fig 4).”

Source location

Response from EMIS
Page 3 · response
Published 3 July 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide medication views that display prescriptions chronologically by last issue date and allow clinicians to configure grouping.

Verbatim wording from the response

“Medications are grouped within the System with the following “view” options: (i) Acute/Repeat; (ii) EMIS Drug Group; (iii) Problem Orientated View; (iv) Acute/Repeat (Alphabetical); or (v) no grouping (as shown in the dropdown option in Fig 2). As a default, medications are displayed as Acute/Repeat, which will show medications in chronological order of date last issued. An individual user of the System can choose which view to use.”

Source location

Response from EMIS
Page 2 · response
Published 3 July 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain cancellation warnings, workflow task visibility, and restart-or-reject controls for ended repeat prescriptions.

Verbatim wording from the response

“When a clinician ends a prescription (including, any repeat prescription) in the Medication module of the System (End Course), this action ends that prescription if there are no outstanding associated Workflow tasks (as discussed in further detail below).”

Source location

Response from EMIS
Page 1 · response
Published 3 July 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing EMIS Web functionality is sufficient to mitigate the identified medication-management risks, so no software developments are required.

Verbatim wording from the response

“Based upon the information provided in the Report and our subsequent review, we do not believe there are any software developments that are required in order to mitigate risks relating to this case beyond the”

Source location

Response from EMIS
Page 4 · response
Published 3 July 2023

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Provide medication-module Knowledge Base articles for EMIS users through the EMIS Now platform.

    Stated by EMIS GroupStated completedThe respondent said that this action was complete when they made their response on 3 July 2023.
  2. 2

    Provide system-use training at implementation, including the medication functions described in the response.

    Stated by EMIS GroupStated completedThe respondent said that this action was complete when they made their response on 3 July 2023.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide medication-module Knowledge Base articles for EMIS users through the EMIS Now platform.

Verbatim wording from the response

“Training is further supported by a series of related online Knowledge Base articles that can be accessed, as part of self-directed learning, by EMIS users (i.e. Clinicians) at any time via the EMIS Now platform. These include articles relevant to the medication modules.”

Source location

Response from EMIS
Page 5 · response
Published 3 July 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide system-use training at implementation, including the medication functions described in the response.

Verbatim wording from the response

“Training is provided on use of the System (including all the functions detailed in our response above) at the point of implementation. Additionally, all GP Practices are encouraged to have relevant processes in place to ensure all clinicians are up to date with their knowledge of System use.”

Source location

Response from EMIS
Page 5 · response
Published 3 July 2023

Open published response
Back to top

Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
1/1

Data last updated 7 September 2026