PFD report

Carla Marie SMITH · Prevention of Future Deaths report

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Issued 29 Jan 2025•Norfolk

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
2

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
2

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised2

  1. Excessive waiting times for urgent and routine referrals
    Part of recurring concern: Excessive waiting times for specialist referrals
  2. Lack of monitoring and review of patients on routine or urgent waiting lists
    Part of recurring concern: Unreliable management of clinical waiting lists
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. Action

    Restore the 18-week Referral to Treatment standard, with 92% of patients receiving treatment within that timeframe.

    Stated by Department of Health and Social CareStated plannedThe respondent said that this action was planned when they made their response on 29 January 2025.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Excessive waiting times for urgent and routine referrals

Wider context from the report

“1. During the course of the evidence, I heard from Consultants at two hospitals, and read evidence from others. The evidence I heard is that, at that time there were significant waiting lists, even for those on an urgent pathway. I heard that these issues persist and that, in relation to gynaecology referrals which was the subject of this inquest, where the expected waiting time would previously be 4-6 weeks for an urgent referral, one hospital has a waiting time of 18 weeks, the other 30 weeks (and 60 weeks for routine). I was advised by one Consultant that they do not know how they can catch up with this backlog. I am aware that this is not a problem that is unique to just the two Trusts from whom evidence was heard. 2. The cause for concern is that some patients may significantly deteriorate while on such lengthy waiting lists. In some cases, this may mean that they lose some treatment options due to their condition advancing. This leads to a risk of future deaths. ”

Is this part of a recurring concern?

Yes — Excessive waiting times for specialist referrals.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of monitoring and review of patients on routine or urgent waiting lists

Wider context from the report

“3. The other concern I have following the evidence heard, is that if someone is on a routine or urgent waiting list, there is no requirement or system in place to monitor their progress. I was advised that those referred under a 2 week wait (which I am now advised has been changed to a 28 day wait) for suspected cancer, will be monitored to ensure that the timescale is met. There is no such requirement for the other waiting lists. This may lead to patients being left waiting for excessive periods, without any requirement for their case to be reviewed to ascertain if it remains suitable for such a lengthy wait, or if a new referral needs to be made on a different pathway. ”

Is this part of a recurring concern?

Yes — Unreliable management of clinical waiting lists.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Restore the 18-week Referral to Treatment standard, with 92% of patients receiving treatment within that timeframe.

Verbatim wording from the response

“commitment to reducing patient wait times and improving access to timely care. A key focus is restoring the 18-week Referral to Treatment standard, ensuring that 92% of patients receive treatment within this timeframe. Addressing the backlog and delays in gynaecology, which have faced increasing demand and performance challenges, is an important part of the overall return to constitutional standards.”

Source location

Response from DHSC
Page 2 · response
Published 29 January 2025

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. 1

    Introduce revised cancer waiting-time standards, including 28-day diagnosis, 62-day referral-to-treatment and 31-day decision-to-treatment standards.

    Stated by Department of Health and Social CareStated in progressThe respondent said that this action was in progress when they made their response on 29 January 2025.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce revised cancer waiting-time standards, including 28-day diagnosis, 62-day referral-to-treatment and 31-day decision-to-treatment standards.

Verbatim wording from the response

“Reforms to cancer waiting time standards are being introduced to improve early detection and streamline the diagnostic process. The outdated two-week wait standard is being replaced with a focus on the Faster Diagnosis Standard, ensuring that 75% of patients receive a diagnosis within 28 days. Additional measures include a 62-day standard from referral to treatment and a 31-day standard from decision to treatment. These changes aim to enhance efficiency and provide a clearer framework for monitoring and improving cancer pathways.”

Source location

Response from DHSC
Page 2 · response
Published 29 January 2025

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026