PFD report

Asher William Robert Sinclair · Prevention of Future Deaths report

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Issued 29 Jul 2022•West London

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
5

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
12

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised5

  1. Failure to conduct mandatory care-package quality checks and reviews
    Part of recurring concern: Inadequate assurance and review of commissioned care services and care packages
  2. Failure to escalate and follow up concerns raised about the care package
    Part of recurring concern: Unreliable coordinated review of vulnerable residents’ support needs
  3. Inadequate training for staff involved in the care package
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.7

  1. Action

    Issue individual care contracts specifying package requirements, including support ratios, responsible providers and family-support or respite arrangements.

    Stated by NHS North West LondonStated completedThe respondent said that this action was complete when they made their response on 4 October 2022.
  2. Action

    Conduct scheduled and needs-based care-package reviews with families and multidisciplinary teams, formally record and panel-discuss them, and monitor performance through senior managers.

    Stated by NHS North West LondonStated completedThe respondent said that this action was complete when they made their response on 4 October 2022.
  3. Action

    Develop a parental agreement and provide families with escalation routes and information about raising concerns during assessment and planning.

    Stated by NHS North West LondonStated completedThe respondent said that this action was complete when they made their response on 4 October 2022.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to conduct mandatory care-package quality checks and reviews

Wider context from the report

“The care package, despite being described as one of the most complex and most expensive was not appropriately reviewed and there was no mandatory system of quality checks or formal review when there was a significant change in family circumstances. Quarterly reviews were not carried out without explanation. ”

Is this part of a recurring concern?

Yes — Inadequate assurance and review of commissioned care services and care packages.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to escalate and follow up concerns raised about the care package

Wider context from the report

“The primary responsibility fell upon the family members, namely Asher’s parents, who were also responsible for other children in the family and employed as teachers. Concerns raised by the parents were not taken for discussion to case conference or professional’s meetings and essentially not followed up at all, leaving the situation in the house dangerous with an ultimately calamitous outcome. ”

Is this part of a recurring concern?

Yes — Unreliable coordinated review of vulnerable residents’ support needs.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate training for staff involved in the care package

Wider context from the report

“Training for the staff involved was unclear to the court and seemingly not in place or inadequate. A high turnover of staff was cited as one of the reasons, but this should have highlighted a need for increased training and scrutiny. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of scrutiny and reconciliation of the care package

Wider context from the report

“There was a lack of scrutiny or reconciliation of Asher’s care package, which could have identified gaps that needed to be addressed. ”

Is this part of a recurring concern?

Yes — Inadequate assurance and review of commissioned care services and care packages.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide prescribed 2:1 care

Wider context from the report

“Asher was entirely dependent upon a complex package of care as a highly vulnerable ventilator dependent child. Evidence at inquest was that on numerous occasions he was not provided with the prescribed 2:1 care. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Issue individual care contracts specifying package requirements, including support ratios, responsible providers and family-support or respite arrangements.

Verbatim wording from the response

“In addition, an individual care contract is issued for each separate children’s package of care, setting out individual requirements, for example:”

Source location

Response from NHS NorthWest London
Page 2 · response
Published 4 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct scheduled and needs-based care-package reviews with families and multidisciplinary teams, formally record and panel-discuss them, and monitor performance through senior managers.

Verbatim wording from the response

“In accordance with the national framework, reviews are undertaken of all children’s packages of care, initially at three months from a new package of care commencing and then on an annual basis or more frequently where there is a need/change of circumstance identified by the family, care provider or health/social care professional. All reviews are now undertaken with the family and the multidisciplinary team involved in the child’s care. Reviews are now recorded and discussed formally”

Source location

Response from NHS NorthWest London
Page 1 · response
Published 4 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop a parental agreement and provide families with escalation routes and information about raising concerns during assessment and planning.

Verbatim wording from the response

“A parental agreement has been developed which sets out expectations and responsibilities in regard to parental responsibility. Where parents feel that they are unable to maintain parental responsibility for the care of their child, parents can escalate their concerns initially via their names case manager, continuing healthcare senior manager or via NHS North West London’s complaints team. During the initial continuing care assessment and planning stage, all families are now informed of this process for raising concerns, in addition to further information provided both in a paper based information leaflet, as well as within NHS North West London’s website.”

Source location

Response from NHS NorthWest London
Page 2 · response
Published 4 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Issue NHS standard contracts requiring provider quality checks, monthly care reports, staff competency assurance and care-package risk assessments.

Verbatim wording from the response

“When commencing a package of care, an NHS standard contract is issued to all providers commissioned by NHS North West London which sets out specific key performance indicators, including;”

Source location

Response from NHS NorthWest London
Page 2 · response
Published 4 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Hold quarterly case-manager meetings with commissioned providers’ clinical leads and the child’s lead professional to identify concerns and monitor whether clinical needs are safely met.

Verbatim wording from the response

“The children’s continuing care case managers now meet at quarterly intervals with the clinical leads for the provider commissioned to provide a children’s care package, within this meeting, the appropriate lead professional for the child is also involved, to identify any clinical concerns and monitor the provision of the package of care, as well as identifying and ensuring that the child’s clinical needs are being safely and appropriately met.”

Source location

Response from NHS NorthWest London
Page 2 · response
Published 4 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Benchmark and peer-review care packages to identify support hours meeting assessed clinical needs and promote safe, fair and consistent provision.

Verbatim wording from the response

“Benchmarking of care is now undertaken to identify hours of support to meet assessed children’s clinical needs. This is also peer reviewed, to ensure safe, fair and consistent packages of care are provided.”

Source location

Response from NHS NorthWest London
Page 2 · response
Published 4 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct quarterly monitoring meetings between senior continuing-care managers, the care brokerage officer and commissioned care providers.

Verbatim wording from the response

“Senior Managers responsible for children’s continuing care and our care brokerage officer meet with commissioned care providers on a quarterly basis to monitor the care packages.”

Source location

Response from NHS NorthWest London
Page 2 · response
Published 4 October 2022

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. 1

    Deliver the 2020 Safer Tracheostomy Care programme through an NHS England safety improvement programme.

    Stated by NHS EnglandStated completedThe respondent said that this action was complete when they made their response on 4 October 2022.
  2. 2

    Discuss all Prevention of Future Deaths reports through the Regulation 28 Working Group and share resulting learning across national and regional NHS services.

    Stated by NHS EnglandStated completedThe respondent said that this action was complete when they made their response on 4 October 2022.
  3. 3

    Meet with local authority children’s services directors to improve seamless joint care for children with complex health needs and families requiring local-authority support.

    Stated by NHS North West LondonStated in progressThe respondent said that this action was in progress when they made their response on 4 October 2022.
  4. 4

    Implement a standard operating procedure and clear referral, assessment and care-package delivery process under the national children’s continuing care framework.

    Stated by NHS North West LondonStated completedThe respondent said that this action was complete when they made their response on 4 October 2022.
  5. 5

    Establish one North West London children’s continuing care team with experienced nurse case managers, designated caseloads, senior oversight, supervision and caseload review.

    Stated by NHS North West LondonStated completedThe respondent said that this action was complete when they made their response on 4 October 2022.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.1

  1. 1

    Commissioning responsibilities are delivered through integrated care boards, so NHS England does not address this matter further.

    Stated by NHS EnglandRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver the 2020 Safer Tracheostomy Care programme through an NHS England safety improvement programme.

Verbatim wording from the response

“I understand that the incident described in your Report occurred in October 2019. Additional work has been done since then to further improve tracheostomy care, including the 2020 Safer Tracheostomy Care programme, which was delivered via a Safety Improvement Programme through NHS England (NHSE).”

Source location

Response form NHS England
Page 2 · response
Published 4 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discuss all Prevention of Future Deaths reports through the Regulation 28 Working Group and share resulting learning across national and regional NHS services.

Verbatim wording from the response

“I would like to provide further assurances on the national NHSE work taking place around the Reports to Prevent Future Deaths. All reports received are discussed by the Regulation 28 Working Group, comprising Regional Medical Directors and other clinical and quality colleagues from across the regions. This ensures that key learnings and insights around events, such as the sad death of Asher, are shared across the NHS at both a national and regional level, and helps us to pay close attention to any emerging trends that may require further review and action.”

Source location

Response form NHS England
Page 2 · response
Published 4 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Meet with local authority children’s services directors to improve seamless joint care for children with complex health needs and families requiring local-authority support.

Verbatim wording from the response

“In my new role as the Chief Nursing Officer for NHS North West London, I am currently meeting along with our Director of Nursing, responsible for all age continuing care, with the local Borough Directors of Children’s services. One of the outcomes of these meetings is to ensure that joint care is seamless between the NHS and local authority. NHS North West London acknowledge that this is essential for children with complex health needs, where families have siblings that require support from local authority partners, to facilitate parental responsibility for their child’s health needs.”

Source location

Response from NHS NorthWest London
Page 2 · response
Published 4 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement a standard operating procedure and clear referral, assessment and care-package delivery process under the national children’s continuing care framework.

Verbatim wording from the response

“The Team continue to work within the national children’s continuing care framework (2016). A standard operating procedure has been put in place and a clear process for referral, assessment and delivery of a package of care has been developed.”

Source location

Response from NHS NorthWest London
Page 1 · response
Published 4 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish one North West London children’s continuing care team with experienced nurse case managers, designated caseloads, senior oversight, supervision and caseload review.

Verbatim wording from the response

“There is now one North West London children’s continuing care team in place that is responsible for providing a consistent, safe, effective and equitable service.”

Source location

Response from NHS NorthWest London
Page 1 · response
Published 4 October 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Commissioning responsibilities are delivered through integrated care boards, so NHS England does not address this matter further.

Verbatim wording from the response

“I have had sight of NHS North West London’s (NWL’s) response dated 27 October 2022, which addresses training and supervision, as well as the planning and oversight of care packages. I understand that the NWL children’s continuing care team still work within the Department of Health’s National Framework for Children and Young People’s Continuing Care, published in January 2016. In addition, NWL confirm that a parental agreement has been developed which sets out expectations and responsibilities in respect of parental responsibility, and how parents can escalate concerns regarding the care of their child.”

Source location

Response form NHS England
Page 2 · response
Published 4 October 2022

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
2/2

Data last updated 7 September 2026