PFD report

Raniya Rizwan Khan · Prevention of Future Deaths report

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Issued 15 Feb 2023•Berkshire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
5

Raised in this report

Recipients
1

Named on the report

Responses found
2

Of 1 recipient

Stated actions
8

Described in responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised5

  1. Failure to refer concerns about an agency midwife to the Nursing and Midwifery Council
    Part of recurring concern: Unreliable investigation and escalation of safety-related professional misconduct
  2. Failure to train staff on placenta retention procedures
    Part of recurring concern: Unreliable retention of biological samples for postmortem investigation
  3. Failure to maintain the system for communicating relevant paediatric admissions and deterioration to maternity staff
    Part of recurring concern: Unreliable communication and coordination across maternity care providers
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. Action

    Implement a process to store all placentas for 48 hours, identify those requiring histology, and send them for examination before disposal.

    Stated by Royal Berkshire HospitalStated completedThe respondent said that this action was complete when they made their response on 24 February 2023.
  2. Action

    Strengthen the policy requiring concerns about temporary agency staff to be reported when they no longer work at the Trust.

    Stated by Royal Berkshire HospitalStated in progressThe respondent said that this action was in progress when they made their response on 24 February 2023.
  3. Action

    Deliver and monitor staff training and communications on placenta storage, histology referral, retrieval, and disposal procedures.

    Stated by Royal Berkshire HospitalStated in progressThe respondent said that this action was in progress when they made their response on 24 February 2023.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    A national solution for agency staff standards is a matter for the regulator and wider regional and national organisations.

    Stated by Royal Berkshire HospitalRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to refer concerns about an agency midwife to the Nursing and Midwifery Council

Wider context from the report

“I was also advised that there has been no approach made to NHS Professionals about concerns with the midwife in question. Similarly, no approach to the NMC has been made. ”

Is this part of a recurring concern?

Yes — Unreliable investigation and escalation of safety-related professional misconduct.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to train staff on placenta retention procedures

Wider context from the report

“It was surprising in the extreme to be made aware in open court on the final day of this inquest that these undertakings have not in fact been completed – the system referred to above is not in place, there is no SOP, nor has there been any staff training. It was particularly disappointing to hear this in front of a family who had themselves lost a baby and who were being reassured of how committed the trust is to improvement. ”

Is this part of a recurring concern?

Yes — Unreliable retention of biological samples for postmortem investigation.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to maintain the system for communicating relevant paediatric admissions and deterioration to maternity staff

Wider context from the report

“It was surprising in the extreme to be made aware in open court on the final day of this inquest that these undertakings have not in fact been completed – the system referred to above is not in place, there is no SOP, nor has there been any staff training. It was particularly disappointing to hear this in front of a family who had themselves lost a baby and who were being reassured of how committed the trust is to improvement. ”

Is this part of a recurring concern?

Yes — Unreliable communication and coordination across maternity care providers.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to refer concerns about an agency midwife to NHS Professionals

Wider context from the report

“I was also advised that there has been no approach made to NHS Professionals about concerns with the midwife in question. Similarly, no approach to the NMC has been made. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Absence of a standard operating procedure for placenta retention

Wider context from the report

“It was surprising in the extreme to be made aware in open court on the final day of this inquest that these undertakings have not in fact been completed – the system referred to above is not in place, there is no SOP, nor has there been any staff training. It was particularly disappointing to hear this in front of a family who had themselves lost a baby and who were being reassured of how committed the trust is to improvement. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement a process to store all placentas for 48 hours, identify those requiring histology, and send them for examination before disposal.

Verbatim wording from the response

“Following the regulation 28 report sent to the trust on 20th June 2022 actions were taken to enable a robust process for sending placentas for histological examination. This included a process to ensure the storage of all placentas for 48 hours from the time of birth. The Standard Operating Procedure (MATSOP064) detailing these changes was ratified at the maternity clinical governance meeting on 7th October 2022.”

Source location

Response from Royal Berkshire NHS Foundation Trust
Page 1 · response
Published 24 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Strengthen the policy requiring concerns about temporary agency staff to be reported when they no longer work at the Trust.

Verbatim wording from the response

“The Trust accepts that it should have made every effort to feedback the findings of the internal investigation to the agency irrespective of whether the midwife was continuing to work for the Trust. The Trust have processes in place for providing feedback to agencies and we are now doing this in all situations. We are also strengthening the policy around reporting concerns in situations where staff no longer work at the Trust, and ensuring that the Policy is explicit in its requirement to do so. The Trust’s learning culture and transparency was recognised by an Ockenden Assurance and Insight visit led by”

Source location

Response from Royal Berkshire NHS Foundation Trust
Page 2 · response
Published 24 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver and monitor staff training and communications on placenta storage, histology referral, retrieval, and disposal procedures.

Verbatim wording from the response

“From 1st February 2023 various communication strategies have been used to highlight the new processes with all midwifery and support staff. This focuses on highlighting the circumstances in which placentas must be sent for examination, the need for all placentas to be stored for 48 hours and processes for disposal. Posters are displayed on the communication boards and fridges and verbal communication has been undertaken at each handover. A series of training videos were made which show how to store the placentas following a home or hospital birth, how to send a placenta for histology and how to retrieve a placenta within 48 hours for sending for histology or safe disposal. The training videos also signpost the member of staff to the new SOP.”

Source location

Response from Royal Berkshire NHS Foundation Trust
Page 2 · response
Published 24 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide feedback to agencies about serious concerns involving temporary staff in all situations, including when staff have left the Trust.

Verbatim wording from the response

“The Trust accepts that it should have made every effort to feedback the findings of the internal investigation to the agency irrespective of whether the midwife was continuing to work for the Trust. The Trust have processes in place for providing feedback to agencies and we are now doing this in all situations. We are also strengthening the policy around reporting concerns in situations where staff no longer work at the Trust, and ensuring that the Policy is explicit in its requirement to do so. The Trust’s learning culture and transparency was recognised by an Ockenden Assurance and Insight visit led by”

Source location

Response from Royal Berkshire NHS Foundation Trust
Page 2 · response
Published 24 February 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

A national solution for agency staff standards is a matter for the regulator and wider regional and national organisations.

Verbatim wording from the response

“Upon further deliberation and reflection, the Trust considers that this is a matter for the regulator because a national solution is required and this is beyond the means of a single Trust. The Director of Midwifery has raised this with the Regional Chief Midwife, ████████, who has discussed this with the Chief Midwife for England and the NMC. As a result recommendations will be sent to organisations reminding them that serious concerns over practice of an agency member of staff should be referred to the agency and NMC. In addition there are plans in place to convene a group including providers, LMNS, region and Health Education England to ensure there is a standardised approach to the orientation and immediate support provided to agency staff.”

Source location

Response from Royal Berkshire NHS Foundation Trust
Page 3 · response
Published 24 February 2023

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. 1

    Amend the Placenta Examination Guideline to signpost the new standard operating procedure.

    Stated by Royal Berkshire HospitalStated completedThe respondent said that this action was complete when they made their response on 24 February 2023.
  2. 2

    Update psychotherapy discharge letters with prompts for discharge planning, Section 117 register information, patient plans and GP follow-up actions, and use them across the Trust.

    Stated by Essex Partnership University NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 24 February 2023.
  3. 3

    Provide written communication to locality multidisciplinary teams before discharging Section 117 patients from psychotherapy, covering progress, risks, further needs and follow-up arrangements.

    Stated by Essex Partnership University NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 24 February 2023.
  4. 4

    Update Care Programme Approach review documentation in Mobius and Paris to record carer involvement, reasons for non-involvement and confidentiality discussions.

    Stated by Essex Partnership University NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 24 February 2023.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.1

  1. 1

    A single Trust cannot establish a national standardised approach to agency staff because this is beyond its means.

    Stated by Royal Berkshire HospitalUnable to actThe respondent said that a constraint prevented them from taking the relevant action.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Amend the Placenta Examination Guideline to signpost the new standard operating procedure.

Verbatim wording from the response

“b. Review of policies and staff awareness regarding mandatory sending of placentas for pathological examination.”

Source location

Response from Royal Berkshire NHS Foundation Trust
Page 2 · response
Published 24 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update psychotherapy discharge letters with prompts for discharge planning, Section 117 register information, patient plans and GP follow-up actions, and use them across the Trust.

Verbatim wording from the response

“The Clinical Review under the Patient Safety Incident Response Framework (PSIRF) also highlighted the need for improvements related to patients who are discharged from psychotherapy to ensure their care pathway is clear. The Clinical Review recommended for the psychotherapy discharge letter to be updated to include prompts for the psychotherapist to consider discharge planning. Following completion of the Clinical Review and of Stephanie’s inquest, psychotherapy departments have updated their discharge letters. The letter now includes a free-text box for the psychotherapist to consider what has happened in the Section 117 register, and what the patient’s discharge plan is after psychotherapy has concluded. This includes those who have an allocated care coordinator, and for those who do not.”

Source location

Response from Essex Partnership University NHS Foundation Trust
Page 1 · response
Published 24 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide written communication to locality multidisciplinary teams before discharging Section 117 patients from psychotherapy, covering progress, risks, further needs and follow-up arrangements.

Verbatim wording from the response

“Where patients are on Section 117 aftercare plans and under psychotherapy, there will be written communication with the locality MDT team prior to their discharge to share their progress and highlight concerns around risk and further needs, including the need for follow-up and the arrangements of this.”

Source location

Response from Essex Partnership University NHS Foundation Trust
Page 2 · response
Published 24 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update Care Programme Approach review documentation in Mobius and Paris to record carer involvement, reasons for non-involvement and confidentiality discussions.

Verbatim wording from the response

“The Trust acknowledge and agree with the concern in which you raise. In order to enhance the system which is already in place, and ensure the policy is incorporated into daily practices the Care Programme Approach review (CPA) documentation across Mobius and Paris will be updated. The CPA review document will include a ‘yes/no’ answer to whether a patient’s family/partner/carer have been involved in the review process and meetings. If the clinician selects ‘no’, this will generate a free-text box to provide reasons as to why they have not been involved. Prompts will be included within the template around the limitations to confidentiality discussed with the patient.”

Source location

Response from Essex Partnership University NHS Foundation Trust
Page 2 · response
Published 24 February 2023

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

A single Trust cannot establish a national standardised approach to agency staff because this is beyond its means.

Verbatim wording from the response

“Upon further deliberation and reflection, the Trust considers that this is a matter for the regulator because a national solution is required and this is beyond the means of a single Trust. The Director of Midwifery has raised this with the Regional Chief Midwife, ████████, who has discussed this with the Chief Midwife for England and the NMC. As a result recommendations will be sent to organisations reminding them that serious concerns over practice of an agency member of staff should be referred to the agency and NMC. In addition there are plans in place to convene a group including providers, LMNS, region and Health Education England to ensure there is a standardised approach to the orientation and immediate support provided to agency staff.”

Source location

Response from Royal Berkshire NHS Foundation Trust
Page 3 · response
Published 24 February 2023

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026