Terence Joseph Pimm · Prevention of Future Deaths report

Pin Get email alerts Request correction

Issued 14 Aug 2017•Essex

Published report and response evidence

This report’s concerns and statements found in recipients’ published responses. Statements are included even where no link to an individual concern is recorded. A link shows an evidence connection; it does not assign responsibility.

View original report
Concerns
11

Raised in this report

Recipients
3

Named on the report

Responses found
2

Of 3 recipients

Stated actions
16

Described in responses

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised11

  1. Insufficient guidance
  2. Insufficient coordination between the police, hospital Trust and probation service
  3. Failure of call handling at The Lakes

Stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.16

  1. Essex Police

    Route public calls unrelated to current detainees from switchboard operators to the Force Control Room rather than custody suites.

  2. Essex Police

    Raise the Prevention of Future Deaths report at the scheduled health-partner meeting to reinforce the importance of the proposed information-sharing agreements.

  3. Essex Police

    Develop information-sharing agreements and standard operating procedures with health partners for reciprocal disclosure of serious-harm risk information.

  4. Essex Police

    Supplement Force Control Room call-handler training with guidance on assessing immediacy, welfare risks, and when to seek advice.

  5. Essex Police

    Require custody-suite telephone calls to be handled by police personnel, relevant detainee information recorded, and unrelated calls transferred to the Force Control Room.

  6. Essex Partnership University NHS Foundation Trust

    Maintain individual patient records for health-based place-of-safety admissions, including risks, presentation assessments and documentation from other agencies.

  7. Essex Partnership University NHS Foundation Trust

    Operate a street-triage team pairing mental health practitioners with dedicated police officers.

  8. Essex Partnership University NHS Foundation Trust

    Deliver training on the warrant-related flowchart to mental health accident and emergency and criminal justice teams.

  9. Essex Partnership University NHS Foundation Trust

    Continue developing electronic record-keeping processes for health-based place-of-safety information.

  10. Essex Partnership University NHS Foundation Trust

    Audit family involvement and communications through the staff supervision process.

  11. Essex Partnership University NHS Foundation Trust

    Reinforce to staff the importance of family involvement and ongoing communications.

  12. Essex Partnership University NHS Foundation Trust

    Ensure the probation service is invited to local police liaison emergency care meetings to improve information sharing.

  13. Essex Partnership University NHS Foundation Trust

    Provide staff with a flowchart specifying actions for situations involving people subject to a warrant.

  14. Essex Partnership University NHS Foundation Trust

    Reinforce the information-sharing concordat between police, hospital and probation services.

  15. Essex Partnership University NHS Foundation Trust

    Share learning from Mr Pimm’s death across the Trust to prevent recurrence of the identified issues.

  16. Essex Partnership University NHS Foundation Trust

    Route all health-based place-of-safety calls through the Trust call centre for recording and call-log documentation by trained handlers.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient guidance

Wider context from the report

“3). The sufficiency of guidance and training. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient coordination between the police, hospital Trust and probation service

Wider context from the report

“6). The sufficiency of information sharing and coordination between the police, hospital Trust and probation service. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of call handling at The Lakes

Wider context from the report

“1). Call handling and record-keeping at The Lakes ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient training

Wider context from the report

“3). The sufficiency of guidance and training. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of mental health assessors to seek family input in appropriate circumstances

Wider context from the report

“5). To mental health assessors as to the circumstances in which the input of family Members should be sought. ”

Is this part of a recurring concern?

Yes — Failure to obtain relevant collateral information from family and social supports; Unreliable gathering and use of collateral information in mental health assessments.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of police call handlers to assess whether an individual is objectively at immediate risk

Wider context from the report

“4). To police call handlers as to whether an individual is, objectively, at an “immediate” risk. ”

Is this part of a recurring concern?

Yes — Unsafe emergency call handling.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of record-keeping at the police custody suite

Wider context from the report

“2). Call handling and record-keeping at the police custody suite ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of call handling at the police custody suite

Wider context from the report

“2). Call handling and record-keeping at the police custody suite ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of record-keeping at The Lakes

Wider context from the report

“1). Call handling and record-keeping at The Lakes ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of mental health clinicians to understand the effect of warrants on their ability to assess and treat

Wider context from the report

“7). Training/guidance for mental health clinicians in relation to persons who are subject to a warrant. The evidence pointed to a lack of understanding as to the effect of a warrant upon the clinician’s ability to assess and treat. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient information sharing between the police, hospital Trust and probation service

Wider context from the report

“6). The sufficiency of information sharing and coordination between the police, hospital Trust and probation service. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Route public calls unrelated to current detainees from switchboard operators to the Force Control Room rather than custody suites.

Verbatim wording from the response

“Essex Police have taken the following action;”

Source location

2017-0217-Response-by-Essex-Police
Page 1 · response
Published 25 September 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Raise the Prevention of Future Deaths report at the scheduled health-partner meeting to reinforce the importance of the proposed information-sharing agreements.

Verbatim wording from the response

“• Information Sharing Agreements, including Standard Operating Procedures, between Essex Police and our partners in Health are currently being developed. The final drafts were submitted to the Health lead on the 1st September and a meeting is scheduled to take place on 23rd November 2017. One of the proposed Standard Operating Procedures includes provision for Health to make a request for information to Essex Police (or vice versa) “where Health Professionals are working with a patient or planning to work with a patient and it is identified that the police are likely to hold information relating to the patient, which would indicate they pose a risk of serious harm to:”

Source location

2017-0217-Response-by-Essex-Police
Page 2 · response
Published 25 September 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop information-sharing agreements and standard operating procedures with health partners for reciprocal disclosure of serious-harm risk information.

Verbatim wording from the response

“The sufficiency of information sharing and co-ordination between the police, Hospital Trust and probation service”

Source location

2017-0217-Response-by-Essex-Police
Page 2 · response
Published 25 September 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Supplement Force Control Room call-handler training with guidance on assessing immediacy, welfare risks, and when to seek advice.

Verbatim wording from the response

“The sufficiency of guidance and training to police call handlers as to whether an individual is, objectively, at an ‘immediate’ risk”

Source location

2017-0217-Response-by-Essex-Police
Page 2 · response
Published 25 September 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require custody-suite telephone calls to be handled by police personnel, relevant detainee information recorded, and unrelated calls transferred to the Force Control Room.

Verbatim wording from the response

“Essex Police have taken the following action;”

Source location

2017-0217-Response-by-Essex-Police
Page 1 · response
Published 25 September 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain individual patient records for health-based place-of-safety admissions, including risks, presentation assessments and documentation from other agencies.

Verbatim wording from the response

“All patients admitted to health-based places of safety have individual patient records detailing potential risks, assessment of presentation and copies of documentation from other agencies. Further work is continuing on electronic record-keeping processes in regard to this issue.”

Source location

2017-0217-Response-by-Essex-Partnership-University-NHS-Trust_Redacted
Page 1 · response
Published 25 September 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Operate a street-triage team pairing mental health practitioners with dedicated police officers.

Verbatim wording from the response

“The new Trust has launched a new street-triage team in which mental health practitioners work together with dedicated police officers. We anticipate that this initiative will also help significantly to improve information-sharing and coordination between our services.”

Source location

2017-0217-Response-by-Essex-Partnership-University-NHS-Trust_Redacted
Page 2 · response
Published 25 September 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver training on the warrant-related flowchart to mental health accident and emergency and criminal justice teams.

Verbatim wording from the response

“A new flowchart is in place now for staff, which details clearly which actions to take in situations where people are subject to a warrant. Training on this is underway for all our staff working in mental health accident and emergency teams and mental health criminal justice teams.”

Source location

2017-0217-Response-by-Essex-Partnership-University-NHS-Trust_Redacted
Page 2 · response
Published 25 September 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue developing electronic record-keeping processes for health-based place-of-safety information.

Verbatim wording from the response

“All patients admitted to health-based places of safety have individual patient records detailing potential risks, assessment of presentation and copies of documentation from other agencies. Further work is continuing on electronic record-keeping processes in regard to this issue.”

Source location

2017-0217-Response-by-Essex-Partnership-University-NHS-Trust_Redacted
Page 1 · response
Published 25 September 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit family involvement and communications through the staff supervision process.

Verbatim wording from the response

“The new Trust has taken steps to reinforce to staff the importance of family involvement and ongoing communications. A detailed debrief in this respect was undertaken with the staff involved in Mr Pimm’s care. Additionally, audits on this issue are being undertaken via the new Trust’s staff supervision process.”

Source location

2017-0217-Response-by-Essex-Partnership-University-NHS-Trust_Redacted
Page 2 · response
Published 25 September 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Reinforce to staff the importance of family involvement and ongoing communications.

Verbatim wording from the response

“The new Trust has taken steps to reinforce to staff the importance of family involvement and ongoing communications. A detailed debrief in this respect was undertaken with the staff involved in Mr Pimm’s care. Additionally, audits on this issue are being undertaken via the new Trust’s staff supervision process.”

Source location

2017-0217-Response-by-Essex-Partnership-University-NHS-Trust_Redacted
Page 2 · response
Published 25 September 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Ensure the probation service is invited to local police liaison emergency care meetings to improve information sharing.

Verbatim wording from the response

“The information-sharing concordat has been reinforced. Additionally, the new Trust holds localised police liaison emergency care meetings and will ensure that the probation service is invited to improve information sharing in this regard.”

Source location

2017-0217-Response-by-Essex-Partnership-University-NHS-Trust_Redacted
Page 2 · response
Published 25 September 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide staff with a flowchart specifying actions for situations involving people subject to a warrant.

Verbatim wording from the response

“A new flowchart is in place now for staff, which details clearly which actions to take in situations where people are subject to a warrant. Training on this is underway for all our staff working in mental health accident and emergency teams and mental health criminal justice teams.”

Source location

2017-0217-Response-by-Essex-Partnership-University-NHS-Trust_Redacted
Page 2 · response
Published 25 September 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Reinforce the information-sharing concordat between police, hospital and probation services.

Verbatim wording from the response

“The information-sharing concordat has been reinforced. Additionally, the new Trust holds localised police liaison emergency care meetings and will ensure that the probation service is invited to improve information sharing in this regard.”

Source location

2017-0217-Response-by-Essex-Partnership-University-NHS-Trust_Redacted
Page 2 · response
Published 25 September 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share learning from Mr Pimm’s death across the Trust to prevent recurrence of the identified issues.

Verbatim wording from the response

“Please be assured that learning from Mr Pimm’s death is being shared across the new Trust to help prevent the same issues arising again.”

Source location

2017-0217-Response-by-Essex-Partnership-University-NHS-Trust_Redacted
Page 2 · response
Published 25 September 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Route all health-based place-of-safety calls through the Trust call centre for recording and call-log documentation by trained handlers.

Verbatim wording from the response

“All health-based place of safety calls are directed now through the new Trust’s call centre. This means that all calls are recorded and documented on a call-log by trained call-handlers.”

Source location

2017-0217-Response-by-Essex-Partnership-University-NHS-Trust_Redacted
Page 1 · response
Published 25 September 2017

Open published response
Back to top

Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
2/3

Data last updated 7 September 2026