Beryl Simcock · Prevention of Future Deaths report

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Issued 19 Jul 2022•Nottinghamshire

Published report and response evidence

This report’s concerns and statements found in recipients’ published responses. Statements are included even where no link to an individual concern is recorded. A link shows an evidence connection; it does not assign responsibility.

View original report
Concerns
6

Raised in this report

Recipients
1

Named on the report

Responses found
2

Of 1 recipient

Stated actions
11

Described in responses

Recipients and published responses

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised6

  1. Lack of written policies for care planning and review
  2. Care plan and risk assessment reviews conducted by unsuitable personnel
    Part of recurring concern: Inadequate competence of personnel conducting safety audits and reviews
  3. Failure to provide families with adequate and timely information for independent scrutiny of care and restrictions during deprivation of liberty

Stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.11

  1. Trustees of Radcliffe Manor House

    Evaluate shortlisted digital care planning systems to improve linked risk assessment, trend analysis and point-of-care record keeping.

  2. Trustees of Radcliffe Manor House

    Fully implement the selected digital care planning system for all residents.

  3. Trustees of Radcliffe Manor House

    Invite relatives to monthly care-plan reviews when residents lack capacity, and encourage their involvement when residents have capacity.

  4. Trustees of Radcliffe Manor House

    Add a relatives-notification step to the falls protocol and record notifications in care-plan communication sheets.

  5. Trustees of Radcliffe Manor House

    Select a care planning system capable of prompting and auditing communication of significant events to relatives.

  6. Trustees of Radcliffe Manor House

    Acquire and introduce the QCS online total quality system to improve policy access, change communication and care-home-specific auditing.

  7. Swift Management Services Limited

    Improve referrals to external agencies, including the falls team.

  8. Swift Management Services Limited

    Introduce a new falls management flow diagram.

  9. Swift Management Services Limited

    Implement a new falls management policy and procedure.

  10. Swift Management Services Limited

    Link care plans with risk assessments and incident reports.

  11. Swift Management Services Limited

    Improve management oversight of care plan documentation.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of written policies for care planning and review

Wider context from the report

“I was concerned about the lack of written policies for care planning and review. I was concerned that reviews of care plans and risk assessments were either not done (and the records falsified to suggest that they were) or that they were done by someone unsuited to the task. This was not identified despite audit activity during the relevant period. I was also concerned that at times when Mrs Simcock was deprived of her liberty the care home did not ensure that her family were given adequate and timely information to enable them to provide independent scrutiny of the care and restrictions in place. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Care plan and risk assessment reviews conducted by unsuitable personnel

Wider context from the report

“I was concerned about the lack of written policies for care planning and review. I was concerned that reviews of care plans and risk assessments were either not done (and the records falsified to suggest that they were) or that they were done by someone unsuited to the task. This was not identified despite audit activity during the relevant period. I was also concerned that at times when Mrs Simcock was deprived of her liberty the care home did not ensure that her family were given adequate and timely information to enable them to provide independent scrutiny of the care and restrictions in place. ”

Is this part of a recurring concern?

Yes — Inadequate competence of personnel conducting safety audits and reviews.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide families with adequate and timely information for independent scrutiny of care and restrictions during deprivation of liberty

Wider context from the report

“I was concerned about the lack of written policies for care planning and review. I was concerned that reviews of care plans and risk assessments were either not done (and the records falsified to suggest that they were) or that they were done by someone unsuited to the task. This was not identified despite audit activity during the relevant period. I was also concerned that at times when Mrs Simcock was deprived of her liberty the care home did not ensure that her family were given adequate and timely information to enable them to provide independent scrutiny of the care and restrictions in place. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of audit activity to identify deficiencies in care plan and risk assessment reviews

Wider context from the report

“I was concerned about the lack of written policies for care planning and review. I was concerned that reviews of care plans and risk assessments were either not done (and the records falsified to suggest that they were) or that they were done by someone unsuited to the task. This was not identified despite audit activity during the relevant period. I was also concerned that at times when Mrs Simcock was deprived of her liberty the care home did not ensure that her family were given adequate and timely information to enable them to provide independent scrutiny of the care and restrictions in place. ”

Is this part of a recurring concern?

Yes — Failure of care and safety auditing to identify deficiencies.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Falsification of records to indicate completed care plan and risk assessment reviews

Wider context from the report

“I was concerned about the lack of written policies for care planning and review. I was concerned that reviews of care plans and risk assessments were either not done (and the records falsified to suggest that they were) or that they were done by someone unsuited to the task. This was not identified despite audit activity during the relevant period. I was also concerned that at times when Mrs Simcock was deprived of her liberty the care home did not ensure that her family were given adequate and timely information to enable them to provide independent scrutiny of the care and restrictions in place. ”

Is this part of a recurring concern?

Yes — Deliberate falsification of clinical and care records; Unreliable recording of care plan and risk assessment reviews.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to complete reviews of care plans and risk assessments

Wider context from the report

“I was concerned about the lack of written policies for care planning and review. I was concerned that reviews of care plans and risk assessments were either not done (and the records falsified to suggest that they were) or that they were done by someone unsuited to the task. This was not identified despite audit activity during the relevant period. I was also concerned that at times when Mrs Simcock was deprived of her liberty the care home did not ensure that her family were given adequate and timely information to enable them to provide independent scrutiny of the care and restrictions in place. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Evaluate shortlisted digital care planning systems to improve linked risk assessment, trend analysis and point-of-care record keeping.

Verbatim wording from the response

“A summary of the report is attached. (The full report contains details of the care plans of a number of residents from which they could be identified.) The main thrust of the report is that the paper-based care plan system currently used by the Home makes the identification of risk and progression to mitigation difficult, and this has not been helped by the fact that risk assessment procedures have been adapted from various sources. The two major recommendations of the report are:”

Source location

Response from Radcliffe Manor House
Page 1 · response
Published 27 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Fully implement the selected digital care planning system for all residents.

Verbatim wording from the response

“• In order to improve care planning and record keeping, the Home should introduce a digital care planning system which will enable the linking of care plans to risk assessments; this digital system should also be capable of providing good quality trend analysis and facilitating point-of-care-delivery record keeping.”

Source location

Response from Radcliffe Manor House
Page 1 · response
Published 27 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Invite relatives to monthly care-plan reviews when residents lack capacity, and encourage their involvement when residents have capacity.

Verbatim wording from the response

“In terms of improving communications with relatives with respect to falls and other significant incidents we have implemented several changes.”

Source location

Response from Radcliffe Manor House
Page 2 · response
Published 27 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Add a relatives-notification step to the falls protocol and record notifications in care-plan communication sheets.

Verbatim wording from the response

“In terms of improving communications with relatives with respect to falls and other significant incidents we have implemented several changes.”

Source location

Response from Radcliffe Manor House
Page 2 · response
Published 27 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Select a care planning system capable of prompting and auditing communication of significant events to relatives.

Verbatim wording from the response

“• Looking ahead, we will pay particular attention to the ability of the new care planning system we select to ‘prompt’ communication of significant events to relatives and to allow us to audit this process.”

Source location

Response from Radcliffe Manor House
Page 2 · response
Published 27 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Acquire and introduce the QCS online total quality system to improve policy access, change communication and care-home-specific auditing.

Verbatim wording from the response

“• In order to improve policy and procedure maintenance and also communication of changes, the Home should introduce an on-line total quality system that is subscription-based and maintained by the provider. This will mean staff have better access to policies and procedures and would be informed of changes automatically.”

Source location

Response from Radcliffe Manor House
Page 1 · response
Published 27 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Improve referrals to external agencies, including the falls team.

Verbatim wording from the response

“Where the home is now The original safeguarding was taken very seriously by the trustees and management team, and several initiatives (with the active involvement of the CQC and the GP) were immediately implemented to improve safety. These included:”

Source location

Response from Swift Management services
Page 2 · response
Published 27 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce a new falls management flow diagram.

Verbatim wording from the response

“Where the home is now The original safeguarding was taken very seriously by the trustees and management team, and several initiatives (with the active involvement of the CQC and the GP) were immediately implemented to improve safety. These included:”

Source location

Response from Swift Management services
Page 2 · response
Published 27 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement a new falls management policy and procedure.

Verbatim wording from the response

“Where the home is now The original safeguarding was taken very seriously by the trustees and management team, and several initiatives (with the active involvement of the CQC and the GP) were immediately implemented to improve safety. These included:”

Source location

Response from Swift Management services
Page 2 · response
Published 27 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Link care plans with risk assessments and incident reports.

Verbatim wording from the response

“Where the home is now The original safeguarding was taken very seriously by the trustees and management team, and several initiatives (with the active involvement of the CQC and the GP) were immediately implemented to improve safety. These included:”

Source location

Response from Swift Management services
Page 2 · response
Published 27 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Improve management oversight of care plan documentation.

Verbatim wording from the response

“Where the home is now The original safeguarding was taken very seriously by the trustees and management team, and several initiatives (with the active involvement of the CQC and the GP) were immediately implemented to improve safety. These included:”

Source location

Response from Swift Management services
Page 2 · response
Published 27 September 2022

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
2/1

Data last updated 7 September 2026