PFD report

Anthony Paul Nixon · Prevention of Future Deaths report

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Issued 16 Aug 2024•County Durham and Darlington

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
2

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
5

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Failure to provide supervised doses of a controlled drug in accordance with the prescription's specified days and doses
    Part of recurring concern: Unsafe medication administration
  2. Failure to alert the drug treatment provider to dispensing outside the prescription
    Part of recurring concern: Unreliable inter-agency information sharing for coordinated care
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. Action

    Inspect the pharmacy’s governance and methadone dispensing arrangements against the Standards for Registered Pharmacies.

    Stated by General Pharmaceutical CouncilStated completedThe respondent said that this action was complete when they made their response on 19 August 2024.
  2. Action

    Ensure all pharmacy staff understand the guidance and required procedures through internal discussion and consideration.

    Stated by York Road PharmacyStated completedThe respondent said that this action was complete when they made their response on 19 August 2024.
  3. Action

    Implement the Drug and Alcohol Service guidance, including checking supervised-consumption days on agreements and notifying the service of changes.

    Stated by York Road PharmacyStated plannedThe respondent said that this action was planned when they made their response on 19 August 2024.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide supervised doses of a controlled drug in accordance with the prescription's specified days and doses

Wider context from the report

“(1) The Pharmacist in this case gave evidence that he believed that he had a discretion to provide ████████ in advance, and not in accordance with the prescription for supervised provision of ████████ on specific days, and maintained this was a “standard practice” when the Pharmacy was open for half a day on Saturdays. He interpreted the wording on the prescription namely “please dispense instalments due on a Pharmacy closed days on a prior suitable date” to include Saturdays when the Pharmacy was open for half a day, despite the prescriptions stipulating the specific days that the ████████ was to be provided, including specification of the dose each Saturday. (2) This led to a situation where the deceased was in possession of multiple doses of a controlled drug, namely ████████, on a regular basis in the period leading up to his death, which was not in accordance with the prescription, which had been carefully considered to attempt to manage the obvious risks of such. (3) The Pharmacy had been specifically chosen by the deceased’s drug treatment provider because it was able to provide supervised administration of ████████ on a 6 day per week basis and because in their assessment this was required to attempt to manage the risks inherent in the deceased having access to multiple doses. (4) The treatment provider were not alerted to the fact that the deceased was regularly receiving additional doses of ████████ not in accordance with the prescription they had issued, and so was unable to risk manage the suitability of the prescribing arrangements. (5) I was not reassured that the Pharmacist fully appreciates the gravity of this situation, and that in evidence he continued to maintain that he could exercise a discretion in relation to the provision of ████████, a controlled drug, and provide this not in accordance with specific prescription instructions on the days specified when the Pharmacy was open, and further that was described as a standard practice. (6) For the avoidance of doubt, the circumstances of this case have been alerted to the General Pharmaceutical Council, as the appropriate regulator, but there has been no update received as to whether an investigation has been undertaken or any action recommended. ”

Is this part of a recurring concern?

Yes — Unsafe medication administration.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to alert the drug treatment provider to dispensing outside the prescription

Wider context from the report

“(1) The Pharmacist in this case gave evidence that he believed that he had a discretion to provide ████████ in advance, and not in accordance with the prescription for supervised provision of ████████ on specific days, and maintained this was a “standard practice” when the Pharmacy was open for half a day on Saturdays. He interpreted the wording on the prescription namely “please dispense instalments due on a Pharmacy closed days on a prior suitable date” to include Saturdays when the Pharmacy was open for half a day, despite the prescriptions stipulating the specific days that the ████████ was to be provided, including specification of the dose each Saturday. (2) This led to a situation where the deceased was in possession of multiple doses of a controlled drug, namely ████████, on a regular basis in the period leading up to his death, which was not in accordance with the prescription, which had been carefully considered to attempt to manage the obvious risks of such. (3) The Pharmacy had been specifically chosen by the deceased’s drug treatment provider because it was able to provide supervised administration of ████████ on a 6 day per week basis and because in their assessment this was required to attempt to manage the risks inherent in the deceased having access to multiple doses. (4) The treatment provider were not alerted to the fact that the deceased was regularly receiving additional doses of ████████ not in accordance with the prescription they had issued, and so was unable to risk manage the suitability of the prescribing arrangements. (5) I was not reassured that the Pharmacist fully appreciates the gravity of this situation, and that in evidence he continued to maintain that he could exercise a discretion in relation to the provision of ████████, a controlled drug, and provide this not in accordance with specific prescription instructions on the days specified when the Pharmacy was open, and further that was described as a standard practice. (6) For the avoidance of doubt, the circumstances of this case have been alerted to the General Pharmaceutical Council, as the appropriate regulator, but there has been no update received as to whether an investigation has been undertaken or any action recommended. ”

Is this part of a recurring concern?

Yes — Unreliable inter-agency information sharing for coordinated care.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Inspect the pharmacy’s governance and methadone dispensing arrangements against the Standards for Registered Pharmacies.

Verbatim wording from the response

“As part of this, the pharmacy has recently been inspected by one of our inspectors, who looked for evidence that the pharmacy is meeting our Standards for Registered Pharmacies. The purpose of these standards is to create and maintain the right environment in pharmacies to protect and improve people’s health and wellbeing. The inspection included looking for evidence about the governance arrangements and the way the service for people taking methadone was being delivered. This was to ensure practices in the pharmacy, including supply of daily doses of methadone on days prior to the pharmacy being closed met the requirements of the prescriptions being dispensed. The Inspection report will be published in due course, showing some minor non-compliance and advice being given. Evidence collected during the visit to the pharmacy has been shared with our FtP colleagues.”

Source location

Response from General Pharmaceutical Council
Page 1 · response
Published 19 August 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Ensure all pharmacy staff understand the guidance and required procedures through internal discussion and consideration.

Verbatim wording from the response

“We have discussed these requirements internally and all staff are aware of the actions required and have considered the guidance fully. I have ensured that staff have fully understood the guidance and the steps we must take. The details of the”

Source location

Response from York Road Pharmacy
Page 1 · response
Published 19 August 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement the Drug and Alcohol Service guidance, including checking supervised-consumption days on agreements and notifying the service of changes.

Verbatim wording from the response

“We have found the Durham County Council Drug and Alcohol Service Briefing Note: October 2024 helpful in this regard. This briefing describes the flexibility provided by the standard Home Office wording on FP10(MDA) prescriptions, describes changes to the Pharmacy Treatment Agreement and provides an update on how pharmacies can contact the service.”

Source location

Response from York Road Pharmacy
Page 1 · response
Published 19 August 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Publish the pharmacy inspection report, including identified minor non-compliance and advice.

    Stated by General Pharmaceutical CouncilStated plannedThe respondent said that this action was planned when they made their response on 19 August 2024.
  2. 2

    Share learning from the case with NHS Accountable Officer colleagues and the local controlled-drug police liaison officer.

    Stated by General Pharmaceutical CouncilStated completedThe respondent said that this action was complete when they made their response on 19 August 2024.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish the pharmacy inspection report, including identified minor non-compliance and advice.

Verbatim wording from the response

“As part of this, the pharmacy has recently been inspected by one of our inspectors, who looked for evidence that the pharmacy is meeting our Standards for Registered Pharmacies. The purpose of these standards is to create and maintain the right environment in pharmacies to protect and improve people’s health and wellbeing. The inspection included looking for evidence about the governance arrangements and the way the service for people taking methadone was being delivered. This was to ensure practices in the pharmacy, including supply of daily doses of methadone on days prior to the pharmacy being closed met the requirements of the prescriptions being dispensed. The Inspection report will be published in due course, showing some minor non-compliance and advice being given. Evidence collected during the visit to the pharmacy has been shared with our FtP colleagues.”

Source location

Response from General Pharmaceutical Council
Page 1 · response
Published 19 August 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share learning from the case with NHS Accountable Officer colleagues and the local controlled-drug police liaison officer.

Verbatim wording from the response

“The details of this case have been discussed with our NHS colleagues in the Accountable Officer team and with the local CD police liaison officer to share any learnings from this case and further actions may be determined by the FtP investigation outcomes.”

Source location

Response from General Pharmaceutical Council
Page 2 · response
Published 19 August 2024

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
2/2

Data last updated 7 September 2026