PFD report

Sean Robert Steven Owen · Prevention of Future Deaths report

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Issued 23 Oct 2020•Manchester North

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
2

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
7

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Lack of quality assurance of discharge summary letters
    Part of recurring concern: Failure of hospital discharge-summary processes to provide accurate, complete and timely information to GPsPart of recurring concern: Unreliable hospital discharge processes
  2. Discharge summary letters failing to communicate significant clinical risks and incidents
    Part of recurring concern: Failure of hospital discharge-summary processes to provide accurate, complete and timely information to GPsPart of recurring concern: Unreliable hospital discharge processes
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. Action

    Provide all new medical trainees with training on admission and discharge summary standards and processes.

    Stated by Pennine Care NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 4 December 2020.
  2. Action

    Check and discuss new trainees’ admission and discharge summaries during their first month, with senior-doctor review before discharge.

    Stated by Pennine Care NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 4 December 2020.
  3. Action

    Issue new trainees laptops and require admission and discharge summaries to be maintained as live documents throughout patients’ admissions.

    Stated by Pennine Care NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 4 December 2020.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of quality assurance of discharge summary letters

Wider context from the report

“I heard evidence that there is currently no system in place at Pennine Care NHS Foundation Trust for quality assurance of the Discharge Summary Letters which are sent to General Practitioners when a patient is discharged from in-patient care. The evidence heard at the inquest and recorded in the clinical records was that Mr Owen’s admission to Hollingworth Ward on 6 December 2018 had been precipitated by an overdose; that there were two further incidents of overdose during the admission; that he was changeable in relation to risk, sometimes stating that he wanted to end his own life and at other times denying it and that he presented a significant risk to himself and others if he became non-compliant with medication. The Discharge Letter that was sent to Mr Owen’s GP on 6 February 2019 was prepared by a doctor who had little involvement in his care and was not counter-checked by a senior clinician. It omitted references to the overdoses and was erroneous in stating that there had been ‘no issues or incidents’ during the admission; that the Deceased ‘never showed any DSH behaviours as an inpatient’ and that ‘we did not see any SH behaviour or expressed thought from Sean during his admission.’ The letter made no reference to the significant risk associated with non-compliance. ”

Is this part of a recurring concern?

Yes — Failure of hospital discharge-summary processes to provide accurate, complete and timely information to GPs; Unreliable hospital discharge processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Discharge summary letters failing to communicate significant clinical risks and incidents

Wider context from the report

“I heard evidence that there is currently no system in place at Pennine Care NHS Foundation Trust for quality assurance of the Discharge Summary Letters which are sent to General Practitioners when a patient is discharged from in-patient care. The evidence heard at the inquest and recorded in the clinical records was that Mr Owen’s admission to Hollingworth Ward on 6 December 2018 had been precipitated by an overdose; that there were two further incidents of overdose during the admission; that he was changeable in relation to risk, sometimes stating that he wanted to end his own life and at other times denying it and that he presented a significant risk to himself and others if he became non-compliant with medication. The Discharge Letter that was sent to Mr Owen’s GP on 6 February 2019 was prepared by a doctor who had little involvement in his care and was not counter-checked by a senior clinician. It omitted references to the overdoses and was erroneous in stating that there had been ‘no issues or incidents’ during the admission; that the Deceased ‘never showed any DSH behaviours as an inpatient’ and that ‘we did not see any SH behaviour or expressed thought from Sean during his admission.’ The letter made no reference to the significant risk associated with non-compliance. ”

Is this part of a recurring concern?

Yes — Failure of hospital discharge-summary processes to provide accurate, complete and timely information to GPs; Unreliable hospital discharge processes.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide all new medical trainees with training on admission and discharge summary standards and processes.

Verbatim wording from the response

“The Clinical Director for the Borough has established process that ensures:”

Source location

2020-0215-Response-from-Pennine-Care-NHS-Foundation-Trust-Redacted.pdf
Page 2 · response
Published 4 December 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Check and discuss new trainees’ admission and discharge summaries during their first month, with senior-doctor review before discharge.

Verbatim wording from the response

“The Clinical Director for the Borough has established process that ensures:”

Source location

2020-0215-Response-from-Pennine-Care-NHS-Foundation-Trust-Redacted.pdf
Page 2 · response
Published 4 December 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Issue new trainees laptops and require admission and discharge summaries to be maintained as live documents throughout patients’ admissions.

Verbatim wording from the response

“The Clinical Director for the Borough has established process that ensures:”

Source location

2020-0215-Response-from-Pennine-Care-NHS-Foundation-Trust-Redacted.pdf
Page 2 · response
Published 4 December 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Incorporate documentation review into trainees’ weekly supervision.

Verbatim wording from the response

“The Clinical Director for the Borough has established process that ensures:”

Source location

2020-0215-Response-from-Pennine-Care-NHS-Foundation-Trust-Redacted.pdf
Page 2 · response
Published 4 December 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit the revised admission and discharge summary process.

Verbatim wording from the response

“The revised process will be subject to an audit.”

Source location

2020-0215-Response-from-Pennine-Care-NHS-Foundation-Trust-Redacted.pdf
Page 2 · response
Published 4 December 2020

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Facilitate a dedicated meeting for Associate Medical Directors to discuss and agree the sharing of best practice.

    Stated by Pennine Care NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 4 December 2020.
  2. 2

    Discuss the highlighted concerns and response within the senior medical management team to promote wider learning.

    Stated by Pennine Care NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 4 December 2020.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Facilitate a dedicated meeting for Associate Medical Directors to discuss and agree the sharing of best practice.

Verbatim wording from the response

“To ensure wider learning, the concerns highlighted and HMR’s response were discussed at the senior medical management team recently. Verbal assurances were received from all other Boroughs across PCFT with regards to consent processes and a plan for the Associate Medical Directors to facilitate a dedicated meeting to discuss and agree sharing best practice.”

Source location

2020-0215-Response-from-Pennine-Care-NHS-Foundation-Trust-Redacted.pdf
Page 2 · response
Published 4 December 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discuss the highlighted concerns and response within the senior medical management team to promote wider learning.

Verbatim wording from the response

“To ensure wider learning, the concerns highlighted and HMR’s response were discussed at the senior medical management team recently. Verbal assurances were received from all other Boroughs across PCFT with regards to consent processes and a plan for the Associate Medical Directors to facilitate a dedicated meeting to discuss and agree sharing best practice.”

Source location

2020-0215-Response-from-Pennine-Care-NHS-Foundation-Trust-Redacted.pdf
Page 2 · response
Published 4 December 2020

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026