PFD report

Mark SUMNALL · Prevention of Future Deaths report

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Issued 30 May 2022•Derby and Derbyshire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
3

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
16

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised3

  1. Failure to check Red Bag contents for relevant information
  2. Failure to implement and routinely use the Red Bag scheme across care and hospital admissions
  3. Failure to make systematic enquiries for care plans and other relevant documentation between agencies
    Part of recurring concern: Unreliable inter-agency information sharing for coordinated care
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.14

  1. Action

    Review the red-bag pathway’s sustainability, associated risks and opportunities for a sustainable countywide approach.

    Stated by Derbyshire County CouncilStated plannedThe respondent said that this action was planned when they made their response on 16 September 2022.
  2. Action

    Agree acute-trust actions for robust handover communications and investigation of red-bag contents when care homes use them.

    Stated by Derbyshire County CouncilStated completedThe respondent said that this action was complete when they made their response on 16 September 2022.
  3. Action

    Revise, approve and distribute urgent red-bag communications to ambulance and hospital trusts, including contents and checking requirements.

    Stated by Derbyshire County CouncilStated completedThe respondent said that this action was complete when they made their response on 16 September 2022.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to check Red Bag contents for relevant information

Wider context from the report

“The Derbyshire wide Red Bag scheme is an initiative designed to ensure that when care home residents are admitted to hospital, key health and social care information travels with them by way of documentation such as care plans (as well as medication and essential personal items). I understand that the County Council and the CCG are the primary agencies responsible for the scheme. On the evidence considered at Mr Sumnall's inquest: - 1. The scheme does not appear to be widely used in Derbyshire, although the scheme was in response to NICE guidance for improving patient care and safety when transferring between health and care settings (NG27: Transition between inpatient hospital setting and community or care homes). The inquest heard that Mr Sumnall’s care home only had one bag for use on the premises, and that ambulance and hospital staff did not routinely deal with admissions where care home patients were sent with Red Bags. 2. The Red Bag travelled with Mr Sumnall and was found with his clothes when he died. Despite being with him there is no evidence that anyone looked in the bag to check for relevant information. This being the case it appears to me that there is lack of awareness of how the bag should be used, but also, as no enquiries were separately made for care plan and other relevant documentation, that the thrust of the NICE guidance for improving patient care and safety is not being addressed systematically between agencies. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to implement and routinely use the Red Bag scheme across care and hospital admissions

Wider context from the report

“The Derbyshire wide Red Bag scheme is an initiative designed to ensure that when care home residents are admitted to hospital, key health and social care information travels with them by way of documentation such as care plans (as well as medication and essential personal items). I understand that the County Council and the CCG are the primary agencies responsible for the scheme. On the evidence considered at Mr Sumnall's inquest: - 1. The scheme does not appear to be widely used in Derbyshire, although the scheme was in response to NICE guidance for improving patient care and safety when transferring between health and care settings (NG27: Transition between inpatient hospital setting and community or care homes). The inquest heard that Mr Sumnall’s care home only had one bag for use on the premises, and that ambulance and hospital staff did not routinely deal with admissions where care home patients were sent with Red Bags. 2. The Red Bag travelled with Mr Sumnall and was found with his clothes when he died. Despite being with him there is no evidence that anyone looked in the bag to check for relevant information. This being the case it appears to me that there is lack of awareness of how the bag should be used, but also, as no enquiries were separately made for care plan and other relevant documentation, that the thrust of the NICE guidance for improving patient care and safety is not being addressed systematically between agencies. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to make systematic enquiries for care plans and other relevant documentation between agencies

Wider context from the report

“The Derbyshire wide Red Bag scheme is an initiative designed to ensure that when care home residents are admitted to hospital, key health and social care information travels with them by way of documentation such as care plans (as well as medication and essential personal items). I understand that the County Council and the CCG are the primary agencies responsible for the scheme. On the evidence considered at Mr Sumnall's inquest: - 1. The scheme does not appear to be widely used in Derbyshire, although the scheme was in response to NICE guidance for improving patient care and safety when transferring between health and care settings (NG27: Transition between inpatient hospital setting and community or care homes). The inquest heard that Mr Sumnall’s care home only had one bag for use on the premises, and that ambulance and hospital staff did not routinely deal with admissions where care home patients were sent with Red Bags. 2. The Red Bag travelled with Mr Sumnall and was found with his clothes when he died. Despite being with him there is no evidence that anyone looked in the bag to check for relevant information. This being the case it appears to me that there is lack of awareness of how the bag should be used, but also, as no enquiries were separately made for care plan and other relevant documentation, that the thrust of the NICE guidance for improving patient care and safety is not being addressed systematically between agencies. ”

Is this part of a recurring concern?

Yes — Unreliable inter-agency information sharing for coordinated care.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the red-bag pathway’s sustainability, associated risks and opportunities for a sustainable countywide approach.

Verbatim wording from the response

“4. Review the sustainability of the red bag pathway including consideration of the risks associated with it and opportunities to implement a sustainable approach across the whole of the County footprint. Implement an interim transfer document for use when transferring individuals from care homes to hospital and hospital to care homes pending the digital solution being implemented. The timescale for full roll-out of this across Derbyshire is by the end of September 2022.”

Source location

Response from Derbyshire County Council
Page 2 · response
Published 16 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Agree acute-trust actions for robust handover communications and investigation of red-bag contents when care homes use them.

Verbatim wording from the response

“3. For the CCG lead to meet with the Deputy Directors of Nursing from both Acute Trusts to agree the internal actions each will take to ensure effective and robust handover communications when receiving patients into the hospital in both the emergency department and on assessment and treatment wards. This will include investigation of the contents of red bags when they are used by care homes. The timescale for completion of this was by the end of July 2022 and this has been completed.”

Source location

Response from Derbyshire County Council
Page 2 · response
Published 16 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Revise, approve and distribute urgent red-bag communications to ambulance and hospital trusts, including contents and checking requirements.

Verbatim wording from the response

“2. Revise, approve and distribute urgent communications to ambulance trust and hospital trusts previous guidance regarding red bags. Include that a number of red bags continue to be used across Derbyshire, that we are reviewing long term sustainability and ensure all staff members are aware of the contents of the red bag and the importance of them checking the contents as they include crucial information regarding individuals’ needs and any associated risks. The timescale for completion was by the end of July 2022 – and this has been completed.”

Source location

Response from Derbyshire County Council
Page 2 · response
Published 16 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop, approve and disseminate urgent communications asking care homes to use red bags and revising transfer guidance where bags are unavailable.

Verbatim wording from the response

“1. Develop, approve and disseminate urgent communications to care homes asking them to utilise red bags where they have them. Review previous guidance on the scheme and revise and develop guidance on formal communication and handover requirements when transferring a resident to hospital where they do not have a red bag. The timescale for completion of this was by the end of July 2022 and it has been completed.”

Source location

Response from Derbyshire County Council
Page 2 · response
Published 16 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the urgent-transfer information standard and liaise with digital-transformation leads to expedite an integrated care system digital-standards initiative.

Verbatim wording from the response

“5. Review the Urgent transfer from care home to hospital information standard and link with the local NHS and Local Authority digital transformation leads to expedite an Integrated Care System-wide initiative to implement the new digital standards. This would enable care homes to digitise and transfer individuals’ records electronically to hospital containing all relevant information. The timeframe for the discussion with local NHS and Local Authority digital transformation leads is the end of August 2022. By March 2024, 80% of adult social care providers registered with the Care Quality Commission will have digital social care records, with progress well underway for the remaining 20% by that date.”

Source location

Response from Derbyshire County Council
Page 3 · response
Published 16 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement ongoing cross-provider quality monitoring and assurance to assess compliance and impact, take corrective action, and report performance to the steering group.

Verbatim wording from the response

“6. For effective quality monitoring and assurance mechanisms to be implemented and delivered across care home provision, ambulance and hospital trusts to monitor compliance and impact of the above actions and taking corrective action where indicated. For performance to be reported to the Integrated Care Homes Steering Group for monitoring and multi-agency action. The timescale for implementation of this is from August 2022 on an ongoing basis.”

Source location

Response from Derbyshire County Council
Page 3 · response
Published 16 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement an interim transfer document for transfers between care homes and hospitals pending the digital solution.

Verbatim wording from the response

“4. Review the sustainability of the red bag pathway including consideration of the risks associated with it and opportunities to implement a sustainable approach across the whole of the County footprint. Implement an interim transfer document for use when transferring individuals from care homes to hospital and hospital to care homes pending the digital solution being implemented. The timescale for full roll-out of this across Derbyshire is by the end of September 2022.”

Source location

Response from Derbyshire County Council
Page 2 · response
Published 16 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish links with local NHS and Local Authority digital transformation leads through the Digital Social Care Records workstream.

Verbatim wording from the response

“➢ Review the urgent transfer from care home to hospital information standard and link with the local NHS and LA digital transformation leads to expedite ICS wide initiatives to implement the new digital standards. The link with Digital workstream 'Digital Social Care Records' has been established.”

Source location

Response from NHS Derby and Derbyshire
Page 2 · response
Published 16 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the urgent care-home-to-hospital transfer information standard.

Verbatim wording from the response

“➢ Review the urgent transfer from care home to hospital information standard and link with the local NHS and LA digital transformation leads to expedite ICS wide initiatives to implement the new digital standards. The link with Digital workstream 'Digital Social Care Records' has been established.”

Source location

Response from NHS Derby and Derbyshire
Page 2 · response
Published 16 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Incorporate monitoring of care-home transfer documentation into routine Local Authority and ICB Care Home Quality Team monitoring.

Verbatim wording from the response

“➢ Monitor of the use of the care home to hospital transfer documentation, this will be incorporated into the routine quality monitoring undertaken by the Local Authority and the ICB Care Home Quality Team. This will be put in place once the interim arrangements are rolled out.”

Source location

Response from NHS Derby and Derbyshire
Page 2 · response
Published 16 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Meet hospital nursing directors to agree internal actions for robust handover communications in emergency departments and wards.

Verbatim wording from the response

“➢ Meet with the Deputy Directors of Nursing from both Hospital Trusts to agree internal action each will take to ensure effective and robust handover communications when receiving patients into the hospital both in the emergency department and wards. These meetings have taken place.”

Source location

Response from NHS Derby and Derbyshire
Page 2 · response
Published 16 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Distribute refreshed red-bag guidance to ambulance and hospital trusts, including requirements to ensure staff identify and investigate bag contents.

Verbatim wording from the response

“➢ Distribute urgent communications to the Ambulance Trust and Hospital Trusts refreshing previous guidance regarding red bags. This will reiterate that there are still a number of red bags in the system, they need to ensure all staff are aware of the contents of the red bag and investigate the contents as they include crucial information regarding the patient and any associated risks. This communication has been sent.”

Source location

Response from NHS Derby and Derbyshire
Page 2 · response
Published 16 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement an interim care-home-to-hospital and hospital-to-care-home transfer document and complete its full rollout by September 2022.

Verbatim wording from the response

“➢ Implement an interim care home to hospital and hospital to care home transfer document. Full roll out will be by the end of September 2022.”

Source location

Response from NHS Derby and Derbyshire
Page 2 · response
Published 16 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Distribute refreshed guidance to care homes on Red Bag Pathway use and handover requirements when transferring residents without a red bag.

Verbatim wording from the response

“➢ Distribute urgent communications to care homes, refreshing previous guidance issued when the Red Bag Pathway was first introduced. This will include guidance on formal communication and handover requirements when transferring a resident to hospital where they do not have a red bag. This was had been completed.”

Source location

Response from NHS Derby and Derbyshire
Page 2 · response
Published 16 September 2022

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Report and monitor required actions through the Integrated Care Homes Steering Group.

    Stated by NHS Derby and Derbyshire Integrated Care Board / Joined Up Care DerbyshireStated plannedThe respondent said that this action was planned when they made their response on 16 September 2022.
  2. 2

    Identify Local Authority and ICB leads for the required care-home transfer actions.

    Stated by NHS Derby and Derbyshire Integrated Care Board / Joined Up Care DerbyshireStated completedThe respondent said that this action was complete when they made their response on 16 September 2022.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Report and monitor required actions through the Integrated Care Homes Steering Group.

Verbatim wording from the response

“• We agreed at the system Integrated Care Homes Steering Group on 22nd June 2022 that actions required will be reported through and monitored by the Integrated Care Homes Steering Group. Leads were identified from the Local Authority and CCG / ICB.”

Source location

Response from NHS Derby and Derbyshire
Page 2 · response
Published 16 September 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Identify Local Authority and ICB leads for the required care-home transfer actions.

Verbatim wording from the response

“• We agreed at the system Integrated Care Homes Steering Group on 22nd June 2022 that actions required will be reported through and monitored by the Integrated Care Homes Steering Group. Leads were identified from the Local Authority and CCG / ICB.”

Source location

Response from NHS Derby and Derbyshire
Page 2 · response
Published 16 September 2022

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026