PFD report

Eleanor Curley-Bennett · Prevention of Future Deaths report

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Issued 20 Dec 2024•Staffordshire and Stoke-on-Trent

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
2

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
2

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Lack of availability of adrenaline
  2. Lack of availability of required equipment
    Part of recurring concern: Failure to ensure essential clinical equipment and supplies are available and serviceable
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. Action

    Require and assess additional supporting information and policies during registration, including applicants’ commitment to providing equipment meeting intended service users’ needs.

    Stated by Care Quality CommissionStated completedThe respondent said that this action was complete when they made their response on 27 December 2024.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    Care and treatment provided at event sites falls outside regulatory functions until new regulations take effect.

    Stated by Care Quality CommissionOutside remitThe respondent said that this matter was outside its role or authority.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of availability of adrenaline

Wider context from the report

“1. The lack of availability of the equipment and adrenaline described above ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of availability of required equipment

Wider context from the report

“1. The lack of availability of the equipment and adrenaline described above ”

Is this part of a recurring concern?

Yes — Failure to ensure essential clinical equipment and supplies are available and serviceable.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require and assess additional supporting information and policies during registration, including applicants’ commitment to providing equipment meeting intended service users’ needs.

Verbatim wording from the response

“We can confirm that since Festimed Ltd was registered with CQC in 2014 our registration processes have been reviewed, with more supporting information and policies now assessed at the time of registration. This will assess potential providers commitment to providing equipment to meet the needs of all people they intend to provide a service to.”

Source location

Response from CQC regarding Festimed
Page 3 · response
Published 27 December 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Care and treatment provided at event sites falls outside regulatory functions until new regulations take effect.

Verbatim wording from the response

“We understand that Festimed Ltd provided care and treatment to Eleanor Curley-Bennett both at the festival event site and in their ambulance during conveyance to Telford Hospital. CQC’s regulatory powers do not include care and treatment provided at event work. We do not regulate services, including ambulance providers, who provide a service at events. This meant the care and treatment given by Festimed Ltd to Eleanor at the festival site was not regulated by CQC. CQC can only regulate the service once the ambulance leaves the event (festival site). We are unable to comment on this aspect due to it being outside of our regulatory remit/scope and note that Festimed was the original Respondent who would have been in a better position to respond to the concerns whilst on site.”

Source location

Response from CQC regarding Festimed
Page 2 · response
Published 27 December 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Festimed Ltd, as the original respondent, was better placed to respond to concerns about care provided at the event site.

Verbatim wording from the response

“We understand that Festimed Ltd provided care and treatment to Eleanor Curley-Bennett both at the festival event site and in their ambulance during conveyance to Telford Hospital. CQC’s regulatory powers do not include care and treatment provided at event work. We do not regulate services, including ambulance providers, who provide a service at events. This meant the care and treatment given by Festimed Ltd to Eleanor at the festival site was not regulated by CQC. CQC can only regulate the service once the ambulance leaves the event (festival site). We are unable to comment on this aspect due to it being outside of our regulatory remit/scope and note that Festimed was the original Respondent who would have been in a better position to respond to the concerns whilst on site.”

Source location

Response from CQC regarding Festimed
Page 2 · response
Published 27 December 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. 1

    Work with the Department of Health and Social Care to remove exemptions so care and treatment provided at events can be regulated.

    Stated by Care Quality CommissionStated in progressThe respondent said that this action was in progress when they made their response on 27 December 2024.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work with the Department of Health and Social Care to remove exemptions so care and treatment provided at events can be regulated.

Verbatim wording from the response

“The Government has committed to bring healthcare and treatment delivered at events into scope and CQC is working in close liaison with colleagues at DHSC to remove exemptions to make this happen. The timescales for the new regulations coming into effect are yet to be confirmed, but current indications are that providers will be able to start submitting registration applications at some point in 2026, with the new regulations coming into effect for the purposes of assessment and enforcement at some point in 2027. Until that time, CQC does not have the legal power to regulate activities at events.”

Source location

Response from CQC regarding Festimed
Page 2 · response
Published 27 December 2024

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026