PFD report

Kathleen Erica Holme · Prevention of Future Deaths report

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Issued 18 Sep 2017•Cumbria

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
3

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
6

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised3

  1. Failure of naked-flame danger warnings to be sufficiently large and prominent
    Part of recurring concern: Inadequate product safety warnings about serious hazards
  2. Lack of manufacturer awareness and understanding of the extent of naked-flame risks
  3. Absence of naked-flame danger warnings on the body of the automatic air freshener
    Part of recurring concern: Inadequate product safety warnings about serious hazards
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. Action

    Assess the product labelling against applicable regulatory requirements, guidelines and industry standards.

    Stated by S. C. Johnson & Son, Inc.Stated completedThe respondent said that this action was complete when they made their response on 25 September 2017.
  2. Action

    Test the refill canister for flammability, rupture, corrosion, weight loss, gasket swelling and other mechanical-safety hazards.

    Stated by S. C. Johnson & Son, Inc.Stated completedThe respondent said that this action was complete when they made their response on 25 September 2017.
  3. Action

    Test and use a metered valve that limits each refill actuation to 90 microlitres to reduce inadvertent leakage and flame extent.

    Stated by S. C. Johnson & Son, Inc.Stated completedThe respondent said that this action was complete when they made their response on 25 September 2017.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    Existing packaging and refill labelling is considered sufficient; labelling the dispenser is not required and could mislead consumers.

    Stated by S. C. Johnson & Son, Inc.Existing arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of naked-flame danger warnings to be sufficiently large and prominent

Wider context from the report

“(2) Whilst there are both warning signs and wording on the box containing a new spray and on the aerosol to be fitted to it, I am concerned that the words warning of the dangers of use near a naked flame is not sufficiently large and prominent to draw the dangers to a users attention. ”

Is this part of a recurring concern?

Yes — Inadequate product safety warnings about serious hazards.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of manufacturer awareness and understanding of the extent of naked-flame risks

Wider context from the report

“(1) Whether the manufacturer is aware and understands the extent of the risks of the use of a Glade Automatic Air Freshener Spray near to naked flames, and specifically the distance which the flame can extend. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Absence of naked-flame danger warnings on the body of the automatic air freshener

Wider context from the report

“(3) There were no warning signs on the body of the automatic air freshener. Once the box containing the new air freshener was discarded a user would have only the information printed on the aerosol as a warning. ”

Is this part of a recurring concern?

Yes — Inadequate product safety warnings about serious hazards.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Assess the product labelling against applicable regulatory requirements, guidelines and industry standards.

Verbatim wording from the response

“The labelling on the Glade® Automatic Air Freshener has been assessed against the regulatory requirements and guidelines and industry standards to address Concerns 2 and 3 in the Report:”

Source location

2017-0212-Response-by-SC-Johnson
Page 5 · response
Published 25 September 2017

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Test the refill canister for flammability, rupture, corrosion, weight loss, gasket swelling and other mechanical-safety hazards.

Verbatim wording from the response

“Similarly, the air freshener refill canister has been thoroughly tested to a comprehensive test plan that includes tests for flammability (ASTM D 3065⁶ - Flame Projection and Closed Drum tests, UN 31.4 & 31.5⁷ - Ignition Distance & Enclosed Space Ignition tests, and ASTM D93-08⁸ – Flash Point Measurement), canister rupture (FEA 621 E⁹ – can pressure test), general product safety (ASTM F963 – consumer safety¹⁰), as well as corrosion and weight loss (ASTM G1 and G46)¹¹, and gasket swell (ISO 500-011 – solvent immersion)¹² testing. The tests evaluate the air freshener refill canister for the risk of fire, canister rupture, and mechanical hazards such as laceration.”

Source location

2017-0212-Response-by-SC-Johnson
Page 2 · response
Published 25 September 2017

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Test and use a metered valve that limits each refill actuation to 90 microlitres to reduce inadvertent leakage and flame extent.

Verbatim wording from the response

“The air freshener refill canister has a metered-valve that was tested for flame projection (ASTM D 3065¹⁴ - Flame Projection) to minimize the risk to consumers of inadvertent leakage of the canister contents. The metered-valve design dispenses just 90μl (equivalent to less than 2 drops) of the refill contents every 9, 18 or 36 minutes.”

Source location

2017-0212-Response-by-SC-Johnson
Page 3 · response
Published 25 September 2017

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Apply high-contrast safety warnings, hazard pictograms and labelling to the refill canister and product packaging.

Verbatim wording from the response

“To educate and warn consumers about the dangers of using the air freshener refill canister near to naked flames, we mark the refill with safety warnings and labelling.”

Source location

2017-0212-Response-by-SC-Johnson
Page 3 · response
Published 25 September 2017

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Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing packaging and refill labelling is considered sufficient; labelling the dispenser is not required and could mislead consumers.

Verbatim wording from the response

“The labelling on the Glade® Automatic Air Freshener has been assessed against the regulatory requirements and guidelines and industry standards to address Concerns 2 and 3 in the Report:”

Source location

2017-0212-Response-by-SC-Johnson
Page 5 · response
Published 25 September 2017

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing testing, regulatory compliance and safe-use history are considered sufficient to address risks from the air freshener near naked flames.

Verbatim wording from the response

“The air freshener device has been thoroughly tested to a comprehensive test plan, based on tests taken from standards UL 283², IEC 60335-1³ and IEC 60335-2-10¹⁴ that included tests for drop, over-temperature conditions, motor locked rotor, and electromagnetic compatibility & radio-frequency emission testing (EN 55014-1 and EN 55014-2)⁵, chemical compatibility, and other tests to verify that the device meets all of the electrical device physical safety requirements. All the tests performed on the device had acceptable results. The purpose of the test plan was to minimize the fire, thermal burn, and mechanical hazards (such as laceration) of the newly developed Glade® air freshener device.”

Source location

2017-0212-Response-by-SC-Johnson
Page 2 · response
Published 25 September 2017

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Test the air-freshener device against electrical, thermal, mechanical, electromagnetic-compatibility and other physical-safety hazards.

    Stated by S. C. Johnson & Son, Inc.Stated completedThe respondent said that this action was complete when they made their response on 25 September 2017.
  2. 2

    Continue reviewing the matter and work with relevant stakeholders on any issues raised.

    Stated by S. C. Johnson & Son, Inc.Stated in progressThe respondent said that this action was in progress when they made their response on 25 September 2017.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Test the air-freshener device against electrical, thermal, mechanical, electromagnetic-compatibility and other physical-safety hazards.

Verbatim wording from the response

“The air freshener device has been thoroughly tested to a comprehensive test plan, based on tests taken from standards UL 283², IEC 60335-1³ and IEC 60335-2-10¹⁴ that included tests for drop, over-temperature conditions, motor locked rotor, and electromagnetic compatibility & radio-frequency emission testing (EN 55014-1 and EN 55014-2)⁵, chemical compatibility, and other tests to verify that the device meets all of the electrical device physical safety requirements. All the tests performed on the device had acceptable results. The purpose of the test plan was to minimize the fire, thermal burn, and mechanical hazards (such as laceration) of the newly developed Glade® air freshener device.”

Source location

2017-0212-Response-by-SC-Johnson
Page 2 · response
Published 25 September 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue reviewing the matter and work with relevant stakeholders on any issues raised.

Verbatim wording from the response

“Finally, SC Johnson notes that section 7 of the Report asks that the response to the Report includes “details of any action taken or proposed to be taken ... [or] you must explain why no action is proposed.” Having regard to the matters set out in this letter and the accompanying appendix SC Johnson respectfully considers that no action needs to be taken by it in response to the matters of concern raised in the Report. However, we would wish to assure you (and all other recipients of the Report noted in Section 8) that the GSAR will continue to keep this matter under review and that we remain fully committed to working with all relevant stakeholders to respond to any matters they may wish to raise with us.”

Source location

2017-0212-Response-by-SC-Johnson
Page 6 · response
Published 25 September 2017

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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026