PFD report

Thomas Roy LANGLEY · Prevention of Future Deaths report

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Issued 23 Jan 2024•Derby and Derbyshire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
2

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
2

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Concerns raised2

  1. Lack of a fully trained first-aid employee on site throughout the day and night
    Part of recurring concern: Failure to provide adequate first aid where emergency assistance may be neededPart of recurring concern: Unreliable on-site emergency medical and first-aid response arrangements
  2. Failure to provide all staff with comprehensive basic first-aid training and refresher courses
    Part of recurring concern: Inadequate staff competence to provide first aid
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. Action

    Extend basic first-aid training to all reception team members, including night-shift staff, by working through delivery logistics and implementing the training.

    Stated by TravelodgeStated in progressThe respondent said that this action was in progress when they made their response on 25 January 2024.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    Existing basic first aid training for hotel management teams remains adequate and appropriate given incident patterns, timing and the circumstances of the death.

    Stated by TravelodgeExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of a fully trained first-aid employee on site throughout the day and night

Wider context from the report

“1. There is no fully trained First aid trained employee on site at a Travel Lodge hotel premises for 24 hours of the day; at present there is a fully trained first aid employee on site from only 7am to 7pm. Emergency medical situations could present themselves between after 7pm and 7am and when there is only 1 Travel Lodge employee on the premises. 2. All staff employees do not presently have basic first aid training with regular follow up refresher courses. i.e. they do not have both online AND face to face practical training to assess and handle emergency medical situations that may present themselves day or night - situations that may cause an employee and residents staying at a Travel Lodge to panic. It may be the case that they have a lack of understanding of the present first aid training. This training is key at night when there is only 1 member of staff on site at a Travel Lodge hotel premises. ”

Is this part of a recurring concern?

Yes — Failure to provide adequate first aid where emergency assistance may be needed; Unreliable on-site emergency medical and first-aid response arrangements.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide all staff with comprehensive basic first-aid training and refresher courses

Wider context from the report

“1. There is no fully trained First aid trained employee on site at a Travel Lodge hotel premises for 24 hours of the day; at present there is a fully trained first aid employee on site from only 7am to 7pm. Emergency medical situations could present themselves between after 7pm and 7am and when there is only 1 Travel Lodge employee on the premises. 2. All staff employees do not presently have basic first aid training with regular follow up refresher courses. i.e. they do not have both online AND face to face practical training to assess and handle emergency medical situations that may present themselves day or night - situations that may cause an employee and residents staying at a Travel Lodge to panic. It may be the case that they have a lack of understanding of the present first aid training. This training is key at night when there is only 1 member of staff on site at a Travel Lodge hotel premises. ”

Is this part of a recurring concern?

Yes — Inadequate staff competence to provide first aid.

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Extend basic first-aid training to all reception team members, including night-shift staff, by working through delivery logistics and implementing the training.

Verbatim wording from the response

“However, in light of your concerns, we have decided to extend the level of training given to all reception team members, including those who cover the night shift, to include the basic level of first aid training currently provided to our management teams. This will result in over 3,500 extra Travelodge team members being provided with basic first aid training, and will ensure that there will always be a team member on duty that has had a basic level of first aid training 24hrs a day. We are currently working through the logistics of providing”

Source location

Response from Travelodge
Page 2 · response
Published 25 January 2024

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Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing basic first aid training for hotel management teams remains adequate and appropriate given incident patterns, timing and the circumstances of the death.

Verbatim wording from the response

“Having reviewed our existing arrangements, taking into account the number of incidents reported, types of injuries reported that require first aid assistance, the times of day when incidents tend to occur and the specific circumstances relating to the passing of Mr Langley, I have concluded that our existing first aid arrangements of providing basic first aid training to the members of our hotel management teams, who are generally on site at hotels during the day when the majority of incidents requiring the provision of first aid occur, continues to be adequate and appropriate.”

Source location

Response from Travelodge
Page 2 · response
Published 25 January 2024

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Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. 1

    Review existing first-aid arrangements, incident patterns and relevant circumstances to confirm their adequacy and appropriateness.

    Stated by TravelodgeStated completedThe respondent said that this action was complete when they made their response on 25 January 2024.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.1

  1. 1

    The level of toxins taken meant that no first aid provision at the hotel could have altered the fatal outcome.

    Stated by TravelodgeDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review existing first-aid arrangements, incident patterns and relevant circumstances to confirm their adequacy and appropriateness.

Verbatim wording from the response

“I have read your report in detail, and as a result I reviewed our existing first aid arrangements, paying particular reference to this incident. This review has included discussions with other departments across the wider business, as well as a review of all the incidents reported as requiring the provision of first aid assistance during 2023, which confirms, as with the review of incidents reported during 2019 which was undertaken following notification of the inquest, that the majority of the incidents that require first aid assistance still occur during the day, with only circa 9% of incidents occurring between the hours of 00:00 and 06:00.”

Source location

Response from Travelodge
Page 1 · response
Published 25 January 2024

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Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The level of toxins taken meant that no first aid provision at the hotel could have altered the fatal outcome.

Verbatim wording from the response

“Additionally, it should also be noted that the pathologist specifically stated that due to the level of toxins taken by Mr Langley, no amount of first aid provision that could have been provided at the hotel would have altered the subsequently tragic fatal outcome.”

Source location

Response from Travelodge
Page 2 · response
Published 25 January 2024

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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026