PFD report

Graham Ian OXLEY · Prevention of Future Deaths report

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Issued 19 Mar 2026•South Yorkshire (Western)

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
2

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
6

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised2

  1. Failure of the immunotherapy alert card pathway to trigger distinct fast-track or priority assessment
  2. Failure to reliably prioritise and escalate time-critical immunotherapy toxicity within urgent oncology advice triage
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. Action

    Implement call-handling escalation when triage-line waits exceed 12 minutes and incident-report those delays.

    Stated by Sheffield Teaching Hospitals NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 26 March 2026.
  2. Action

    Review the pathway for specialist oncology assessment after emergency-department medical review and consider required changes.

    Stated by Sheffield Teaching Hospitals NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 26 March 2026.
  3. Action

    Redesign patient contact arrangements to reduce incorrect calls and route triage-line callers to the appropriate team.

    Stated by Sheffield Teaching Hospitals NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 26 March 2026.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of the immunotherapy alert card pathway to trigger distinct fast-track or priority assessment

Wider context from the report

“(2) Immunotherapy alert card pathway - Patients are issued with an immunotherapy alert card intended to signal urgent risk. The Trust's response does not show that possession or presentation of an alert card triggers a distinct fast-track or priority pathway, instead linking it to the same triage arrangements. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to reliably prioritise and escalate time-critical immunotherapy toxicity within urgent oncology advice triage

Wider context from the report

“(1) Urgent oncology advice - The Trust describes access to urgent oncology advice through a queue-based triage system and accepts that delays may occur. The response does not demonstrate how time-critical immunotherapy toxicity is reliably prioritised or escalated when delays arise. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement call-handling escalation when triage-line waits exceed 12 minutes and incident-report those delays.

Verbatim wording from the response

“In response to your report, we have further reviewed the arrangements for the triage line and have identified that patients may still wait some time for their call to be answered. We have put in place call-handling escalation arrangements whereby if call wait times exceed 12 minutes, staff on the triage line escalate immediately to the inpatient matron, who will take action to arrange further cover. Where patients wait over 12 minutes, staff will incident report this, creating a clear record of any instances where the escalation process is enacted.”

Source location

Response from Sheffield Teaching Hospital NHS Foundation Trust
Page 2 · response
Published 26 March 2026

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the pathway for specialist oncology assessment after emergency-department medical review and consider required changes.

Verbatim wording from the response

“In Mr Oxley’s case staff were aware of the alert card and recognised that his immunotherapy put him at increased risk and as such he was placed appropriately in a side room. There is a clear process following medical review in A&E for patients to receive a specialist oncology review which would, where appropriate, lead to an admission to Weston Park Cancer Centre. In response to your concerns, we will review this pathway and consider if any changes are required.”

Source location

Response from Sheffield Teaching Hospital NHS Foundation Trust
Page 3 · response
Published 26 March 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Redesign patient contact arrangements to reduce incorrect calls and route triage-line callers to the appropriate team.

Verbatim wording from the response

“In response, we have reviewed and redesigned how patients and service users contact Weston Park Cancer Centre. We have reduced the amount of contact numbers in circulation and put in place arrangements to ensure the numbers that are publicised are answered by the right team who can assist with the query. As part of this change, patients contacting the triage line are presented with three options:”

Source location

Response from Sheffield Teaching Hospital NHS Foundation Trust
Page 2 · response
Published 26 March 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit the impact of the triage-line call-handling escalation changes after three months.

Verbatim wording from the response

“This escalation process was introduced in early May, and we plan to audit the impact of these changes in three months’ time.”

Source location

Response from Sheffield Teaching Hospital NHS Foundation Trust
Page 2 · response
Published 26 March 2026

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Continue trust-wide work to reduce emergency-department delays through patient streaming, real-time delay reviews and admission-flow improvements.

    Stated by Sheffield Teaching Hospitals NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 26 March 2026.
  2. 2

    Provide trust-wide oncology update teaching, including immunotherapy toxicity and rare treatment complications, to acute and emergency-care staff.

    Stated by Sheffield Teaching Hospitals NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 26 March 2026.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue trust-wide work to reduce emergency-department delays through patient streaming, real-time delay reviews and admission-flow improvements.

Verbatim wording from the response

“As I am sure you are aware there is significant pressure on A&E Departments and therefore all patients are triaged to ensure that the most clinically urgent are prioritised. Patients’ observations are reviewed regularly to ensure that any change in presentation is identified, and care can be escalated as appropriate. We are aware of the risk presented by long waits experienced by patients in A&E and there is Trust wide work championed by me, as Chief Executive Officer, alongside the Chief Operating Officer to address challenges including the increased use of patient streaming to ensure patients are seen in the most appropriate locations, whilst reducing pressure on A&E, and real-time reviews of delays to inform collaborative pathway improvements. The department has a comprehensive plan aimed at reducing waiting times to see a clinician”

Source location

Response from Sheffield Teaching Hospital NHS Foundation Trust
Page 2 · response
Published 26 March 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide trust-wide oncology update teaching, including immunotherapy toxicity and rare treatment complications, to acute and emergency-care staff.

Verbatim wording from the response

“In addition, as you have acknowledged, cancer therapy is rapidly expanding and changing field and the oncology team is therefore providing update teaching to the entire trust, including people who work in acute and emergency care focusing on a variety of topics including immunotherapy toxicity, and rare complications of treatment such as MMM (Myocarditis, Myositis, and Myasthenia Gravis) as occurred in Mr Oxley’s case.”

Source location

Response from Sheffield Teaching Hospital NHS Foundation Trust
Page 3 · response
Published 26 March 2026

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026