PFD report

Paul William BRADLEY · Prevention of Future Deaths report

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Issued 26 Jan 2024•Worcestershire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
2

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
7

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Lack of a clear system for following up missed important urology appointments and meeting treatment targets
    Part of recurring concern: Unreliable arrangement and communication of patient appointments and follow-up
  2. Lack of a clear system for communication between teams about patient progress and missed appointments
    Part of recurring concern: Unreliable communication of patient-care information between clinical staff
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. Action

    Develop a risk-stratification process within clinical teams for patients who cancel appointments or do not attend.

    Stated by Worcestershire Acute Hospitals NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 6 June 2024.
  2. Action

    Develop a clear process for handing patients from Cancer Services to departmental teams when they leave active cancer tracking.

    Stated by Worcestershire Acute Hospitals NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 6 June 2024.
  3. Action

    Develop a standard operating procedure for monitoring potentially cancerous lesions, including information transfer between teams.

    Stated by Worcestershire Acute Hospitals NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 6 June 2024.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of a clear system for following up missed important urology appointments and meeting treatment targets

Wider context from the report

“(a) The Trust’s urology team had no clear system in place to try to ensure that a patient who missed an important urology appointment could be followed up, and his treatment targets met. That still appears to be the case; ”

Is this part of a recurring concern?

Yes — Unreliable arrangement and communication of patient appointments and follow-up.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of a clear system for communication between teams about patient progress and missed appointments

Wider context from the report

“(b) Where, as here, more than one team was involved in a patient’s care, there was no clear system in place to ensure that the teams involved communicated with each other about the progress they were making with the patient, and about any appointments missed by the patient. ”

Is this part of a recurring concern?

Yes — Unreliable communication of patient-care information between clinical staff.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop a risk-stratification process within clinical teams for patients who cancel appointments or do not attend.

Verbatim wording from the response

“The following actions were agreed with named individuals responsible for their delivery: -”

Source location

Response from Worcestershire Acute Hospitals
Page 2 · response
Published 6 June 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop a clear process for handing patients from Cancer Services to departmental teams when they leave active cancer tracking.

Verbatim wording from the response

“The following actions were agreed with named individuals responsible for their delivery: -”

Source location

Response from Worcestershire Acute Hospitals
Page 2 · response
Published 6 June 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop a standard operating procedure for monitoring potentially cancerous lesions, including information transfer between teams.

Verbatim wording from the response

“The following actions were agreed with named individuals responsible for their delivery: -”

Source location

Response from Worcestershire Acute Hospitals
Page 2 · response
Published 6 June 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. 1

    Keep the Cancer Alert on the Patient Administration System active for each patient's lifetime.

    Stated by Worcestershire Acute Hospitals NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 6 June 2024.
  2. 2

    Streamline and standardise Urology multidisciplinary team processes to allow sufficient time for comprehensive case discussions.

    Stated by Worcestershire Acute Hospitals NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 6 June 2024.
  3. 3

    Monitor the agreed safety actions through a monthly Improving Safety Action Group chaired by the Chief Nursing Officer and Chief Medical Officer.

    Stated by Worcestershire Acute Hospitals NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 6 June 2024.
  4. 4

    Raise staff and patient awareness of support for people with hearing impairments through patient-facing and staff-facing British Sign Language materials.

    Stated by Worcestershire Acute Hospitals NHS TrustStated completedThe respondent said that this action was complete when they made their response on 6 June 2024.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Keep the Cancer Alert on the Patient Administration System active for each patient's lifetime.

Verbatim wording from the response

“The following actions were agreed with named individuals responsible for their delivery: -”

Source location

Response from Worcestershire Acute Hospitals
Page 2 · response
Published 6 June 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Streamline and standardise Urology multidisciplinary team processes to allow sufficient time for comprehensive case discussions.

Verbatim wording from the response

“The following actions were agreed with named individuals responsible for their delivery: -”

Source location

Response from Worcestershire Acute Hospitals
Page 2 · response
Published 6 June 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Monitor the agreed safety actions through a monthly Improving Safety Action Group chaired by the Chief Nursing Officer and Chief Medical Officer.

Verbatim wording from the response

“The above actions have varied timelines due to the complexity of some of the issues but will be monitored through the newly developed Improving Safety Action Group, held monthly and chaired by the Chief Nursing Officer/Chief Medical Officer, with first review date scheduled for mid-April 2024.”

Source location

Response from Worcestershire Acute Hospitals
Page 2 · response
Published 6 June 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Raise staff and patient awareness of support for people with hearing impairments through patient-facing and staff-facing British Sign Language materials.

Verbatim wording from the response

“A significant amount of work has been undertaken by the Trust Patient Experience team over the past 12 months, to raise awareness of how better to support patients with a hearing impairment (appendix 1). This should enable patients to access support that they require more easily and also raised awareness in staff of the most appropriate methods of providing care for patients with hearing impairments.”

Source location

Response from Worcestershire Acute Hospitals
Page 2 · response
Published 6 June 2024

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
1/1

Data last updated 7 September 2026