PFD report

Michael Dent-Jones · Prevention of Future Deaths report

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Issued 12 Feb 2021•Surrey

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
1

Raised in this report

Recipients
2

Named on the report

Responses found
1

Of 2 recipients

Stated actions
9

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised1

  1. Failure of Approved Premises staff to be familiar with and apply Safe Working Practices Document guidance on resident safety
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.7

  1. Action

    Require Approved Premises Managers to update local Safe Working Practices using the re-issued template.

    Stated by HM Prison and Probation ServiceStated plannedThe respondent said that this action was planned when they made their response on 15 February 2021.
  2. Action

    Re-issue the reviewed national Safe Working Practice template to all Approved Premises Managers.

    Stated by HM Prison and Probation ServiceStated plannedThe respondent said that this action was planned when they made their response on 15 February 2021.
  3. Action

    Require all Approved Premises staff, including agency staff, to read the updated Safe Working Practice and sign a register confirming understanding.

    Stated by HM Prison and Probation ServiceStated plannedThe respondent said that this action was planned when they made their response on 15 February 2021.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of Approved Premises staff to be familiar with and apply Safe Working Practices Document guidance on resident safety

Wider context from the report

“Accordingly I am concerned that: - Staff at St Catherine’s Priory Approved Premises in Guildford, as well as staff in other Approved Premises nationally, may not be familiar with, or applying, the guidance set out in the Safe Working Practices Document in relation to the delivery/collection of residents’ prescribed medication, but also more generally in relation to the other policies and procedures pertaining to resident safety in that document. - Staff at St Catherine’s Priory Approved Premises in Guildford, as well as staff in other Approved Premises nationally, may not be familiar with, or applying, the guidance set out in the Safe Working Practices Document in relation to the delivery/collection of residents’ prescribed medication, but also more generally in relation to the other policies and procedures pertaining to resident safety in that document. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require Approved Premises Managers to update local Safe Working Practices using the re-issued template.

Verbatim wording from the response

“The national SWP template has recently been reviewed and is due to be re-issued on the 30th April 2021 to all Approved Premises Managers for local update by the middle of June 2021. Part of this process includes an instruction that every staff member working in an Approved Premises, including agency staff must read the updated SWP and sign a locally held Register to confirm this and also that they understand the processes which must be followed at all times. These Registers are managed by the Approved Premises Manager and assurance that all relevant staff have signed off the Register will”

Source location

2021-0041-Response-from-HMPS-Redacted
Page 1 · response
Published 15 February 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Re-issue the reviewed national Safe Working Practice template to all Approved Premises Managers.

Verbatim wording from the response

“The national SWP template has recently been reviewed and is due to be re-issued on the 30th April 2021 to all Approved Premises Managers for local update by the middle of June 2021. Part of this process includes an instruction that every staff member working in an Approved Premises, including agency staff must read the updated SWP and sign a locally held Register to confirm this and also that they understand the processes which must be followed at all times. These Registers are managed by the Approved Premises Manager and assurance that all relevant staff have signed off the Register will”

Source location

2021-0041-Response-from-HMPS-Redacted
Page 1 · response
Published 15 February 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require all Approved Premises staff, including agency staff, to read the updated Safe Working Practice and sign a register confirming understanding.

Verbatim wording from the response

“The national SWP template has recently been reviewed and is due to be re-issued on the 30th April 2021 to all Approved Premises Managers for local update by the middle of June 2021. Part of this process includes an instruction that every staff member working in an Approved Premises, including agency staff must read the updated SWP and sign a locally held Register to confirm this and also that they understand the processes which must be followed at all times. These Registers are managed by the Approved Premises Manager and assurance that all relevant staff have signed off the Register will”

Source location

2021-0041-Response-from-HMPS-Redacted
Page 1 · response
Published 15 February 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide assurance that relevant Approved Premises staff have signed the Safe Working Practice register through Area Managers and operational Residential Heads.

Verbatim wording from the response

“The national SWP template has recently been reviewed and is due to be re-issued on the 30th April 2021 to all Approved Premises Managers for local update by the middle of June 2021. Part of this process includes an instruction that every staff member working in an Approved Premises, including agency staff must read the updated SWP and sign a locally held Register to confirm this and also that they understand the processes which must be followed at all times. These Registers are managed by the Approved Premises Manager and assurance that all relevant staff have signed off the Register will”

Source location

2021-0041-Response-from-HMPS-Redacted
Page 1 · response
Published 15 February 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit all Approved Premises safe working practices to verify accurate local medication delivery and collection information.

Verbatim wording from the response

“The national Safe Working Practice (SWP) document for all Approved Premises was first introduced in December 2018 having been approved by the National Approved Premises Continuous Improvement Governance Board. The purpose of this document is to ensure consistency of approach and includes a section on Medication and in particular the delivery/collection of residents’ prescribed medication. Following the conclusion of the Inquest, the Head of the National Approved Premises Team undertook an audit of all SWPs to ensure each and every one contained correct and relevant local information about the delivery/collection of residents’ prescribed medication.”

Source location

2021-0041-Response-from-HMPS-Redacted
Page 1 · response
Published 15 February 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review Approved Premises staff usage data for EQuiP to identify locations with below-average usage.

Verbatim wording from the response

“The National Approved Premises Team will review the EQuiP usage data for approved premises staff to identify any areas where EQuiP usage falls below average and will undertake (over the next six months to September 2021), an awareness raising exercise to reinforce the importance of EQuiP as the reference source of information for all approved premises policies and procedures.”

Source location

2021-0041-Response-from-HMPS-Redacted
Page 2 · response
Published 15 February 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct an awareness-raising exercise reinforcing EQuiP as the reference source for Approved Premises policies, guidance and procedures.

Verbatim wording from the response

“The National Approved Premises Team will review the EQuiP usage data for approved premises staff to identify any areas where EQuiP usage falls below average and will undertake (over the next six months to September 2021), an awareness raising exercise to reinforce the importance of EQuiP as the reference source of information for all approved premises policies and procedures.”

Source location

2021-0041-Response-from-HMPS-Redacted
Page 2 · response
Published 15 February 2021

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Share learning from the death with colleagues nationally across all Approved Premises.

    Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 15 February 2021.
  2. 2

    Implement learning from the death at St Catherine’s Priory Approved Premises to improve resident safety.

    Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 15 February 2021.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share learning from the death with colleagues nationally across all Approved Premises.

Verbatim wording from the response

“Thank you for bringing these matters of concern to my attention. Please be assured that learning from the circumstances of this tragic death has been implemented at St Catherine’s Priory Approved Premises and shared with colleagues nationally in all Approved Premises.”

Source location

2021-0041-Response-from-HMPS-Redacted
Page 2 · response
Published 15 February 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement learning from the death at St Catherine’s Priory Approved Premises to improve resident safety.

Verbatim wording from the response

“Thank you for bringing these matters of concern to my attention. Please be assured that learning from the circumstances of this tragic death has been implemented at St Catherine’s Priory Approved Premises and shared with colleagues nationally in all Approved Premises.”

Source location

2021-0041-Response-from-HMPS-Redacted
Page 2 · response
Published 15 February 2021

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026